Assistant Support Worker - ASPIRE in Hackney inHackney PUBLISHED THU 6 NOV 2025 Jump to job information section

As an Assistant Support Worker - ASPIRE with Thames Reach based in Hackney you will use compassion, practical know‑how and good judgement to help people move into and sustain tenancies across London. This permanent, on‑site role is full time (37.5 hours per week) and pays £31,554 per annum, with travel across the city. Working in the City Navigators floating support service you will carry out welfare checks by phone and in person, assess needs and risk, provide practical resettlement help for people who may never have held a tenancy, and liaise with landlords and referral agencies. The role uses a trauma‑informed, person‑centred approach and requires confidence using IT systems, working autonomously in the community and managing competing priorities.

This vacancy suits carers and women who bring empathy, patience and a steady approach to supporting people with rough‑sleeping histories or recent homelessness. Thames Reach offers strong employee support — career development, regular supervision, a wellbeing programme, and recognition as one of the UK’s top workplaces — plus generous holiday allowance (29 days plus bank holidays), a pension contribution (employer 6.5% when you contribute 1.5%), life assurance (four times salary), critical illness cover and other staff benefits. Thames Reach is committed to diversity, safeguarding and making reasonable adjustments; pre‑employment checks including DBS will apply. To apply, click the "Apply Now" button alongside this advert to submit your application via jobsincare.com.