Bank Coordinator in Worcester inWorcester PUBLISHED TUE 11 NOV 2025 Jump to job information section

Practice Plus Group in Worcester (WR3) is seeking a Bank Coordinator to be the single point of contact for its Out of Hours integrated urgent care service. In this hands-on role you will organise and dispatch patient calls, manage call volumes and triage activity, co‑ordinate home visits and staff rotas, steer escalation and streaming where needed, and carry out comfort/safety calls. You’ll keep the coordinator log up to date, ensure all cases are processed and handed over correctly, manage Coordinator Assistants and follow emergency, escalation and manual working procedures when systems fail.

This flexible bank role is ideal for experienced administrators, carers or parents returning to work who value choice over shifts and meaningful, team-focused work. You’ll be asked to be available for around 15 hours per week across evenings, nights and weekends, with pay from £13.73 to £19.51 per hour and opportunities to develop your career within the UK’s largest independent NHS provider. A good telephone manner, strong organisational skills and previous admin or healthcare coordination experience are important; offers are subject to satisfactory references and a DBS check. This vacancy is listed on jobsincare.com — please click the Apply Now button alongside this advert to apply.