Bank Domestic Assistant in Ipswich inIpswich PUBLISHED THU 13 NOV 2025 Jump to job information section

Job summary
Weare looking for a Bank Domestic Assistant to join our hardworking, busy andfriendly team. We have our owndedicated team of Domestic Assistants, however from time to time we requireadditional team members to ensure we continue to provide a quality servicewithin the Hospice.Asa Bank Domestic Assistant, we will call you to offer occasional shifts, thismay be planned or at short notice, for a full shift or as ad hoc additionalhours, so flexibility and commitment is essential and will include evenings andweekends.

Main duties of the job
You willbe required to ensure thehospice and associated buildings are cleaned and maintained throughout,delivering a high standard of hygiene and cleanliness at all times.The idealcandidate will have previous

Experience
in cleaning,preferably within a healthcare environment, andwith COSHH awareness and a valid driving licence. It is essential to havethe ability to understand and comply with Health & Safety policy andlegislation.

About us
StElizabeth Hospice is an independent charity and hospice, which improves lifefor people in the East Suffolk, Great Yarmouth and Waveney areas living with aprogressive or life-limiting illness.Establishedin 1989, the hospice has built a reputation for delivering high-level care topatients and the community it serves. Through medicine and therapy, they easepain; give life purpose and make life liveable. Last year the charity supportedover 4,000 patients and their families.Thehospices work is centred on the individual's needs and they provide specialistsupport wherever it is needed; whether that is in the home, another setting inthe community, in hospital or in the hospice itself. Support is provided topatients and their families via the Inpatient Unit, the Community CareUnit including outpatients clinics,home visits from the community nursing, medical or therapy team, the OneCall24/7 telephone helpline and bereavement supportIn 2023, St Elizabeth Hospice merged with EastCoast Hospice to form a collaborative approach to developing achievable andsustainable specialist palliative care services for people living the GreatYarmouth & Waveney area.

Details

Date posted
13 November 2025

Pay scheme
Other

Salary
£13.83 an hour inclusive of annual leave supplement based on WTE £24,123

Contract
Bank

Working pattern
Flexible working

Reference number
B0291-25-0043

Job location
s565 Foxhall RoadIpswichSuffolkIP3 8LX

Job description

Job responsibilities
JOBDESCRIPTION - DOMESTIC ASSISTANTREPORTS TO - CATERING & DOMESTICTEAM LEADERACCOUNTABLE TO - ASSOCIATEDIRECTOR OFSUSTAINABLE ESTATES

Job summary
To carry out cleaning duties throughout theHospice and associated buildings, ensuring our high standards of hygiene andcleanliness are maintained. Responsible for maintaining a high level ofinfection control throughout.Safeguarding ResponsibilitesDemonstratea commitment to keeping adults and young people safeReportany disclosure made to you to the appropriate personReportany safeguarding concerns in the workplace to the appropriate personMaintainan awareness of the Hospices policies in relation to safeguardingKey ResponsibilitiesToclean and maintain to a high standard patient, staff, clinical, communal andservice areas, as per cleaning schedules and regimes. Following writtencleaning instructions.Followinginfection control guidelines and leading the Hospice to provide exceptionalinfection control at all times.Responsiblefor stocking and cleaning of cleaning trollies, replenishment of cleaning itemsand consumables.WeeklyStock ManagementToput cleaning deliveries away and restock cleaning cupboardsCollect,wash & dry the laundry and return to the relevant department. Maintainingthe laundry room, ensuring it does not become cluttered and overfull.Responsiblefor restocking of PPE requirements throughout the Hospice, maintain the PPEstore so it is a safe and tidy working space.Toempty litter bins in scheduled areas, remove all domestic and clinical wastefrom building to rubbish compound daily, labelling and auditing as appropriate.Monitorwaste disposal services, reporting any concerns to the Catering & DomesticTeam Leader.Tocarry out in-depth cleaning as described in the cleaning schedule.Toset up meeting rooms as and when required.Ensure outsidewalkways remain clear and free of debrisTackle heavy dutyjobs upon request.To carry out minorrepairsResponsiblefor security including unlocking and locking the whole hospice at the start ofduty and prior to going off duty and setting relevant intruder alarms ifrequired.Toreport any faults to Maintenance Department, using the helpdesk or emergencycall out as appropriate.Toreport near misses and incidents, using the SHE portalTokeep entrances clean, inside and out, as per cleaning schedule.Tocheck and clean fridges weekly, as per cleaning schedule.Undertaketraining as and when required.Correctuse of cleaning chemicals following and maintain to COSHH regulations at alltimesCarryingout porting duties as and when required, for example hospitals runs, bloodcollections and controlled drug collections.Coordinatewith Senior Domestic Assistant / Catering & Domestic Team Leader regardingdaily cleaning requirements & prioritise daily workload.Towork additional hours when necessary and to provide cover for annual leave andsicknessWhenworking in IPU to liaise with the shift coordinator regarding IPU requirements.Towork in other areas of the Hospice as required.Personnel ResponsibilitiesTorecognise indications of staff stress and to facilitate staff support.Toparticipate in the induction of all new staff as required.Torecognise the value of volunteer contribution and play an active part in theirsupport & development where appropriate.Educational ResponsibilitiesToparticipate in the Hospice education programme.Togive feedback from attended education programmes/study days.Personal ResponsibilitiesTodevise with the Catering & Domestic Team Leader a personal development planin line with the Hospice objectives and personal needs.Tomaintain and increase personal professional skills.Organisational ResponsibilitiesTowork at all times within the policies of the Hospice and act within CareStandards at all times.Touphold the hospice and individual teams values at all times.Toensure effective use of resources.Torespect at all times the confidentiality of information covering patients,staff and volunteers.Toplay an active part in the development and maintenance of good relationshipswith all who have business with the Hospice.Topromote the Hospice philosophy of care towards patients, relatives andvisitors.Because of the special nature of the Hospiceand its work, the post holder may on occasion be asked to undertake otherduties to help maintain our high standard of care.THIS

Job description
IS NOT NECESSARILYEXHAUSTIVE AND MAY BE SUBJECT TO REVIEW BY THE LINE MANAGER IN CONJUNCTION WITHTHE POSTHOLDER.

Job description

Person Specification

Qualifications
EssentialEducated to GCSE level or equivalent, alternatively have proven work

Experience
with transferable skillsA valid driving licenceDesirableCertificates in Health & SafetyFirst AidSpecific SkillsEssentialAbility to communicate well with people on routine and operational mattersAbility to prepare, operate and maintain products and equipment required for the roleBe able to follow agreed procedures and schedules to a high standard and in a timely mannerPersonal QualitiesEssentialAbility to understand and comply with Health & Safety policy and legislationCustomer focus - need for high standards of service to patients, staff and visitorsSecurity and safety conscious requirement to be observant and aware of potential hazardsCo-operative, friendly attitude and flexible/positive work ethic

Experience
Essential

Experience
working in cleaning/domestic roleCOSHH awarenessDesirable

Experience
of working in a healthcare environment

Person Specification

Experience
Essential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details