QR code linking to this job posting Care Coordinator in Epsom inEpsom PUBLISHED FRI 31 OCT 2025

Depending on experience  PERMANENT 
Job summary
Integrated Care Partnership (ICP) is a large GP Practice with four sites across the Epsom and Ewell Borough, working together with a range of local providers to offer a morepersonalised and coordinated health and social care to our 32,000 patientpopulation.We are looking to recruit to the post of care coordinator,to work within our Primary Care Network multidisciplinary healthcare team.

Main duties of the job
The successful candidate will play a key role in proactivelyidentifying and working with people, including the frail/elderly and those withlong-term conditions, to provide coordination and navigation of care andsupport across health and care services.They will work closely with GPs and practice teams, makingsure that appropriate support is made available to people; supporting them tounderstand and manage their condition and ensuring their changing needs are

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ed. They will enable people to access the services and support theyrequire to meet their health and wellbeing needs, helping to improve peoples qualityof life.They will work alongside social prescribing link workers andhealth and wellbeing coaches to provide an all-encompassing approach topersonalised care and enable people navigate through the health and caresystem.The post holder will work with a diverse range of peoplefrom different cultural and social backgrounds. The ability to work confidentlyand effectively in a varied, and sometimes challenging environment isessential.The successful candidate will have excellent interpersonaland communication skills, and be organised, patient and empathetic. They willhave

Experience
of working in health, social care or other support rolesincluding direct contact with people, families or carers

About us
ICP is a patient focused and pro-active community-based provider. We are a standalone Primary Care Network and are looking to increase the team of clinicians and GPs working within the Practice. ICP has a strong commitment to delivering high quality community-oriented services, and to working in partnership with service users, carers, health and social care agencies and voluntary agencies.

Details

Date posted
31 October 2025

Pay scheme
Other

Salary
Depending on

Experience
Contract
Permanent

Working pattern
Full-time, Part-time

Reference number
A1829-25-0009

Job location
sThe Old Cottage HospitalAlexandra RoadEpsomKT17 4BLStoneleigh Medical Centre24 Stoneleigh BroadwayEpsomSurreyKT17 2HUFitznells Manor Surgery2 Chessington RoadEwellEpsomSurreyKT17 1TFIntegrated Care PartnershipCox LaneEpsomSurreyKT19 9PS

Job description

Job responsibilities
Care coordinators play an important role within a PCN toproactively identify and work with people, including the frail/elderly/childrenand families and those with long-term conditions, to provide coordination andnavigation of care and support across health and care services.They work closely with GPs and practice teams to manage acaseload of patients, acting as a central point of contact to ensureappropriate support is made available to them and their carers; supporting themto understand and manage their condition and ensuring their changing needs are

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ed.This is achieved by bringing together all the informationabout a persons identified care and support needs and exploring options to meetthese within a single personalised care and support plan, based on what mattersto the person.Care coordinators review patients needs and help them accessthe services and support they require to understand and manage their own healthand wellbeing, referring to social prescribing link workers, health andwellbeing coaches, and other professionals where appropriate.Care coordinators could potentially provide time, capacityand expertise to support people in preparing for or following-up clinicalconversations they have with primary care professionals to enable them to beactively involved in managing their care and supported to make choices that areright for them. Their aim is to help people improve their quality of life.The successful candidate will becaring, dedicated, reliable and person-focussed and enjoy working with a widerange of people. They will have good written and verbal communication skillsand strong organisational and time management skills. They will be highlymotivated and proactive with a flexible attitude, keen to work and learn aspart of a team and committed to providing people, their families and carerswith high quality support.This role is intended to become an integral part of the PCNsmultidisciplinary team, working alongside social prescribing link workers andhealth and wellbeing coaches to provide an all-encompassing approach topersonalised care and promoting and embedding the personalised care approachacross the PCN.Please note that the role of a care coordinator isnot a clinical role.

Job description

Person Specification

Experience
Desirable

Experience
of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)Knowledge of Safeguarding Children and Vulnerable Adults policies and processes

Experience
of working in Primary Care

Person Specification

Experience
Desirable

Experience
of working in Primary Care

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details