Care Coordinator in Kingston Upon Thames inKingston Upon Thames PUBLISHED THU 6 NOV 2025 Jump to job information section

Competitive rates PERMANENT

Churchill Medical Centre rkhVxT4B

Job description

Care Coordinator at Churchill Medical Centre (Kingston upon Thames) working across the Churchill, Canbury, Orchard and Berrylands PCN to support around 50,000 patients. This practical, people-focused role combines administration and care coordination: you will manage clinical correspondence and incoming email queries, process ANIMA triage requests, scan and file records, action hospital and community communications, support cancer care reviews and death protocols, handle SARs and screening invitations, and help promote vaccination and health education. You will organise appointments and follow-ups, liaise with multi‑agency teams, monitor tasks through regular audits and support delivery against QOF/KPIs. The post is permanent with full‑ or part‑time hours available, pays £12.21 per hour and requires a DBS check; GCSEs in English and maths (or equivalent) are essential, with NVQ Level 2 in Business Administration and experience in primary care or social care desirable. We’re looking for someone caring, calm under pressure, highly organised and adaptable — comfortable working independently and as part of a multidisciplinary team.

This role is especially suited to women and carers who want meaningful, community-centred work with flexible patterns and genuine development opportunities. Churchill Medical Centre offers competitive pay, membership of the NHS Pension scheme, Perkbox benefits and ongoing training to support your career progression. If you enjoy building relationships with patients and local services, making sure vulnerable people are heard and supported, and taking pride in well‑organised systems, this could be a very rewarding step. Find this vacancy on jobsincare.com and click the "Apply Now" button alongside this listing to begin your application.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

Is it a match?

A quick tap lets us tune future job matches for you

Location

Salary & benefits

Role duties

Working pattern

More information related to this job opportunity, from jobsincare:

Useful skills for a Care Coordinator: Click to view

To work as a Care Coordinator in the UK, you should possess a range of skills and qualifications to effectively coordinate patient care and support. Here are the key skills typically required:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, families, and healthcare professionals.

2. Organisational Skills: You need to manage multiple tasks, schedules, and patient needs efficiently, ensuring that care plans are followed properly.

3. Interpersonal Skills: Building rapport with patients and collaborating with multidisciplinary teams is crucial.

4. Problem-Solving Skills: The ability to assess situations, identify issues, and develop effective solutions is important for ensuring patient care.

5. Attention to Detail: Care Coordinators must carefully track patient information, appointments, and care plans to ensure nothing is overlooked.

6. Empathy and Compassion: Understanding the emotional and psychological needs of patients and being sensitive to their circumstances is key.

7. IT Skills: Proficiency in using healthcare software and electronic health records (EHR) systems is often required for managing patient data.

8. Knowledge of Healthcare Systems: Familiarity with local health services, referral pathways, and support resources is essential.

9. Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines and patient needs.

10. Teamwork: Ability to work collaboratively with healthcare teams and other professionals to deliver comprehensive care.

11. Crisis Management: Skills to handle emergency situations calmly and effectively.

12. Cultural Competence: Awareness and respect for diverse cultural backgrounds, which may affect how care is provided.

Qualifications

In addition to skills, having relevant qualifications can enhance your opportunities as a Care Coordinator. Common background fields include nursing, social work, or other health and social care professions. Many positions may also require a degree or a diploma in health or social care.

Experience

Prior experience in healthcare settings, particularly in roles that involved patient interaction, health administration, or case management, is often beneficial.

inKingston Upon Thames

51.40900824538044 -0.30361941232874573 Kingston Upon Thames

in Kingston Upon Thames click to show distance

Locations are approximate.

This image is not representative. Learn more