Care Navigator/ Medical Receptionist in Bristol inBristol PUBLISHED WED 12 NOV 2025 Jump to job information section

Care Navigator/Medical Receptionist at West Walk Surgery, Yate (BS37) — permanent, part-time (18 hours per week) with set shifts: Monday 2pm–8pm and Thursday & Friday 12:30pm–6:30pm. You will be the first point of contact for patients, answering calls and face-to-face enquiries, making future appointments and directing people to the right clinician using the GP‑led KLINIK system. Day-to-day duties include messaging patients, processing samples and medical requests, occasional chaperoning, general reception administration and working across the Yate and Coalpit Heath branch surgeries. The role requires good IT and communication skills, GCSEs in Maths and English, confidentiality, and a DBS check; pay is £12.25 an hour.

This position suits warm, organised people with practical customer‑service experience — particularly carers, returners or mums seeking reliable, school‑friendly hours and meaningful work. West Walk is a large, friendly practice with a multi‑disciplinary clinical team and an established Care Navigator team ready to train and support you, plus opportunities for development via annual reviews and practice training. Find this vacancy on jobsincare.com and click the "Apply Now" button alongside this advert to apply.