Care Navigator/ Administrator in RHONDDA inRHONDDA PUBLISHED FRI 7 NOV 2025 Jump to job information section

St Andrews Surgery in Rhondda (CF40) is looking for a caring, organised Care Navigator/Administrator to be the friendly face and voice of the practice. This permanent, full‑time role (£12.21 per hour) combines reception duties, telephone triage and appointment booking with administrative support for clinical colleagues. You’ll handle patient enquiries, guide people to the right services, manage appointment systems and input medical information accurately onto the practice computer, while maintaining confidentiality and security. The post requires excellent written and verbal communication, strong IT skills, basic numeracy and literacy (e.g. GCSE standard), the ability to work on your own and use initiative; experience with Vision/INPS is an advantage and the role is subject to a DBS check.

This position will suit someone with a naturally empathetic manner — particularly carers and women seeking to apply caring experience in a clinical admin setting — who enjoys helping others and keeping a busy practice running smoothly. If you take pride in delivering high standards of customer care, can remain calm under pressure and relish variety in your day, this is a practical, rewarding role with real impact on patient care. The vacancy is listed on jobsincare.com — please click the "Apply Now" button alongside this advert to submit your application.