QR code linking to this job posting Client Care Coordinator (Birmingham) in Birmingham inBirmingham PUBLISHED WED 5 NOV 2025

£24,523.79 to £26,044.40 a year (dependent on experience and skills)  PERMANENT 
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWINGLINK; https://jobsincare.com/job/jnsz6I5bUX0 NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job
Putting client centred care into practice requires the support of the entire organisation. We are seeking a passionate and committed Client Care Coordinator to join our team at our West Midlands centre. Here, you'll be part of a friendly team that empowers clients to make reproductive choices that are right for them.About the RoleAs a Client Care Coordinator, youll be the first point of contact for our clients, supporting them through their care journey. From phone consultations and data entry to reception duties and client liaison, youll play a vital role in delivering compassionate, client-centred care. This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients.

About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and

Experience
s every step of the way.We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and

Experience
s every step of the way.

Details

Date posted
05 November 2025

Pay scheme
Other

Salary
£24,523.79 to £26,044.40 a year (dependent on

Experience
and skills)

Contract
Permanent

Working pattern
Full-time

Reference number
B0539-25-Job location
sWashington HouseStarley WayBirminghamB37 7GN

Job description

Job responsibilities
For more

Details
about the role, please view the

Job description
: https://jobsincare.com/job/jnsz6I5bUX0

Job description

Job responsibilities
For more

Details
about the role, please view the

Person Specification

Experience
Desirable

Experience
in customer service

Person Specification

Experience
Desirable

Experience
in customer serviceEmployer

Details