Clinical Support Worker in Stoke-on-Trent inStoke-on-Trent PUBLISHED WED 12 NOV 2025 Jump to job information section
Band 2: Competitive rates
PERMANENT
NO SPONSORSHIP
Job description
Job summary
University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor
Salary
threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.An exciting opportunity has become available for a Clinical Support Worker for the Children's Critical Care Unit.The post holder will work flexibly and provide support over a wide ranger or services/functions. They will work to locally agreed Code of Conduct for Clinical Support Workers and complete the Trust Care Certificate.
Main duties of the job
The Clinical Support Worker role within the Children's Critical Care Unit (CICU) requires supporting the nursing team by stocking up and fetching items; cleaning all areas including family rooms; washing linen; making hot drinks for the families and providing meals to breast feeding mothers; daily equipment checks; and admitting and discharging patients and other admin duties when the ward clerk is not on shift. On occasion this role may require support with patient turns and cares, or escorting patients to other departments. Clinical Support Workers on CICU are required to work 07:15 to 19:45 Mon through Sunday with occasion night shifts 19:15 to 07:45.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year Per Annum
Contract
Permanent
Working pattern
Part-time
Reference number
205-7598952
Job location
sRoyal Stoke HospitalNewcastle RoadStoke-on-TrentST2 9JQ
Job description
Job responsibilities
For more information please contact Lena Russell, Ward Manager or see attached
Job description
and Personal Specification.
Job description
Person Specification
Qualifications
EssentialEvidence of good numeracy and literacy skills demonstrated through the UHNM Trust L1 assessmentDesirableHold or be working towards a vocational qualification in a care environment such as NVQ Level 2 qualification.Functional Skills Level 2 or grade C/4 or above GCSE English and MathsKnowledge, Skills, Training,
Experience
EssentialEffective Communication SkillsCan demonstrate the need to report changes in patient' condition to the Registered NurseDesirablePrevious
Experience
in a care settingPersonal QualitiesEssentialAbility to use own initiativeAbility to work as part of a teamReliability
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor
Salary
threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.An exciting opportunity has become available for a Clinical Support Worker for the Children's Critical Care Unit.The post holder will work flexibly and provide support over a wide ranger or services/functions. They will work to locally agreed Code of Conduct for Clinical Support Workers and complete the Trust Care Certificate.
Main duties of the job
The Clinical Support Worker role within the Children's Critical Care Unit (CICU) requires supporting the nursing team by stocking up and fetching items; cleaning all areas including family rooms; washing linen; making hot drinks for the families and providing meals to breast feeding mothers; daily equipment checks; and admitting and discharging patients and other admin duties when the ward clerk is not on shift. On occasion this role may require support with patient turns and cares, or escorting patients to other departments. Clinical Support Workers on CICU are required to work 07:15 to 19:45 Mon through Sunday with occasion night shifts 19:15 to 07:45.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year Per Annum
Contract
Permanent
Working pattern
Part-time
Reference number
205-7598952
Job location
sRoyal Stoke HospitalNewcastle RoadStoke-on-TrentST2 9JQ
Job description
Job responsibilities
For more information please contact Lena Russell, Ward Manager or see attached
Job description
and Personal Specification.
Job description
Person Specification
Qualifications
EssentialEvidence of good numeracy and literacy skills demonstrated through the UHNM Trust L1 assessmentDesirableHold or be working towards a vocational qualification in a care environment such as NVQ Level 2 qualification.Functional Skills Level 2 or grade C/4 or above GCSE English and MathsKnowledge, Skills, Training,
Experience
EssentialEffective Communication SkillsCan demonstrate the need to report changes in patient' condition to the Registered NurseDesirablePrevious
Experience
in a care settingPersonal QualitiesEssentialAbility to use own initiativeAbility to work as part of a teamReliability
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Clinical Support Worker:
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To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:
1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.
3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.
4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.
5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.
6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.
7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.
8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.
9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.
10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.
11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.
12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.
inStoke-on-Trent
53.02218368045074 -2.17336917405885 Stoke-on-Trent 
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