Clinical Support Worker in Newcastle under Lyme inNewcastle under Lyme PUBLISHED MON 10 NOV 2025 Jump to job information section
Band 2: Competitive rates
PERMANENT
NO SPONSORSHIP
Job description
Step into a valued hands-on role as a Clinical Support Worker with University Hospitals of North Midlands NHS Trust, based at Royal Stoke (Newcastle-under-Lyme, ST4). This permanent, full-time position (Agenda for Change Band 2, £24,465 per year) suits caring, organised people with at least six months’ experience in a care setting. You will provide basic patient care, chaperone during examinations, help manage clinic rooms (housekeeping and restocking), and support clerical tasks including patient notes and referrals. The role calls for good numeracy, literacy and basic computer/keyboard skills, a Disclosure and Barring Service (DBS) check, and completion of the Care Certificate within 12 weeks; all new staff complete corporate and Care Coach inductions and work towards a vocational qualification as part of their development.
UHNM is a large, modern Trust with strong training and development pathways, an inclusive culture and clear appraisal and progression routes — ideal if you want a stable NHS role where your compassion and communication matter. Please note the Trust cannot offer skilled worker sponsorship for this post; applicants on a graduate visa are welcome provided they have at least six months remaining at the start of employment. To apply, click the “Apply Now” button alongside this advert — you will be guided through the short application on jobsincare.com.
UHNM is a large, modern Trust with strong training and development pathways, an inclusive culture and clear appraisal and progression routes — ideal if you want a stable NHS role where your compassion and communication matter. Please note the Trust cannot offer skilled worker sponsorship for this post; applicants on a graduate visa are welcome provided they have at least six months remaining at the start of employment. To apply, click the “Apply Now” button alongside this advert — you will be guided through the short application on jobsincare.com.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Clinical Support Worker:
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To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:
1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.
3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.
4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.
5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.
6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.
7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.
8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.
9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.
10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.
11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.
12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.
inNewcastle under Lyme
52.99897093838194 -2.162592703859424 Newcastle under Lyme 
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