Clinical Support Worker - Ward Areas | East and North Hertfordshire Teaching NHS Trust in Stevenage inStevenage PUBLISHED TUE 21 OCT 2025 Jump to job information section
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East and North Hertfordshire NHS Trust r89LW0sj5
Job description
Clinical Support Worker - Ward Areas | East and North Hertfordshire Teaching NHS Trust Job details Posting date: 21 October 2025 Salary: Not specified Additional salary information: £24,937 - £26,598 per annum Hours: Full time Closing date: 21 November 2025 Location: Stevenage, SG1 4AB Company: East and North Hertfordshire NHS Trust Job type: Permanent Job reference: 7564941/361-CSW-7564941 Apply for this job Summary Are you passionate about delivering exceptional care? We’re looking for dedicated Clinical Support Workers across who share our commitment to providing outstanding service and compassionate care to our patients. As a Clinical Support Worker, you will work closely under the guidance of a Registered Nurse, playing a vital role in maintaining high standards of patient care across our hospital wards and departments. At the heart of our work are our core values:Include, Respect, and Improve. We encourage all applicants to embrace these values throughout the recruitment process and beyond. What We’re Looking For: • A kind and caring nature • Friendly and approachable attitude • Ability to follow instructions and Trust policies • Confidence to use your own initiative • Flexibility to work across different shifts Your Responsibilities Will Include: • Communicating effectively with patients • Supporting Registered Nurses and Midwives in patient care • Assisting with washing and dressing patients • Taking physiological observations • Making beds and maintaining clean patient areas • Serving meals and helping patients with feeding • Providing emotional support by listening and talking to patients Working Hours: This role involves working across days, nights, weekends, and bank holidays. Become part of a team that truly makes a difference in patient care. We look forward to welcoming you! Shortlisted candidates will be invited to participate in a virtual information and guidance session on Tuesday 28th October. This sessions will be conducted at 12:00pm. We look forward to engaging with as many candidates as possible. The session will provide comprehensive details regarding the role, offer interview advice, outline the assessment day, and explain the overall recruitment process. The assessment and interview date is Friday 14th November 2025. The assessment day is in person only. To find out further details about the role please visit our Trust Clinical Support worker page - https://jobsincare.com/job/jdwpBtrUPRvT At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: • The Lister Hospital, Stevenage • New Queen Elizabeth II (New QEII), Welwyn Garden City • Hertford County, Hertford • Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have checked your application before submitting it. Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. This advert closes on Tuesday 28 Oct 2025
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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Benefits
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More information related to this job opportunity, from jobsincare:
Useful skills for a Clinical Support Worker - Ward Areas | East and North Hertfordshire Teaching NHS Trust:
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To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:
1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.
3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.
4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.
5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.
6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.
7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.
8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.
9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.
10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.
11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.
12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.
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