Communications Assistant in Whitchurch inWhitchurch PUBLISHED TUE 11 NOV 2025 Jump to job information section
£25,258 to £29,929 a year Salary listed is FTE. Hours are 22.5 per week.
PERMANENT
One Care (BNSSG) C.I.C. rv4XCTcjl
Job description
Job summary
Working as part of a small and ambitious team, the CommunicationsAssistant will support the delivery of high-quality, strategic communicationsacross digital and offline channels. This role is essential in helping theCommunications and Engagement team maintain consistency, timeliness, andeffectiveness in all communications activities.You will provide vital support across content creation, scheduling,reporting, and administrative tasks that contribute to the successful deliveryof campaigns, member communications, and engagement initiatives. This is anexcellent opportunity for a proactive and detail-oriented individual who iskeen to build a career in communications and marketing within a dynamic,purpose-driven organisation.
Main duties of the job
Assist in maintaining content calendars and scheduling communicationsacross platforms (website, social media, newsletters)Draft, edit, and proofread digital and print content, ensuring alignmentwith brand and editorial guidelinesUpload and update website content, ensuring accuracy and accessibilityCoordinate production of bulletins, newsletters, social media posts, andoffline materialsMonitor inboxes and respond to routine communications queriesProvide administrative support for campaigns and events, includingtracking timelines and logisticsCompile and format performance data from digital platforms (GoogleAnalytics, social media insights, email metrics)Prepare regular reports on engagement metrics and campaign performanceMaintain databases and mailing lists, ensuring compliance with dataprotection regulationsEnsure all content adheres to brand guidelines and editorial standardsSupport internal teams with basic design and formatting tasks usingapproved templatesAssist in creating and distributing resources for member practicesAct as a first point of contact for routine queries from memberpracticesProvide day-to-day administration support for the Communications Team
About us
One Care is one of the largest GP federations in England, representingand supporting 69general practice partnerships, which together care formore than one million patients in BNSSG. One Careoffers a number ofdirect support services to practices, Primary Care Networks (PCNs) andlocalities. These cover a range of areas including digital, businessintelligence and practice management. We also amplify the voice of practices indiscussions about delivery of healthcare in our area.
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£25,258 to £29,929 a year
Salary
listed is FTE. Hours are 22.5 per week.
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B0229-25-0Job location
sUnit 5 Osprey CourtHawkfield Business ParkWhitchurchBS14 0BB
Job description
Job responsibilities
The Communications Assistant will support the delivery of high quality, strategic communications across digital and offline channels. This role is essential in helping the Communications and Engagement team to maintain consistency, timeliness and effectiveness in all communications activities.The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of campaigns, member communications, and engagement initiatives. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation.
Job description
Person Specification
Experience
Essential
Experience
in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.Attention to detail and a proactive approach to problem-solving and process improvement.Commitment to inclusivity, accessibility, and user-centred communication.Professional, approachable, and adaptable, with a positive attitude toward change and innovation.DesirableEssential
Experience
in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.Attention to detail and a proactive approach to problem-solving and process improvement.Commitment to inclusivity, accessibility, and user-centred communication.Professional, approachable, and adaptable, with a positive attitude toward change and innovation.Desirable
Experience
working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.Exposure to digital content creation and channel management, with a willingness to develop further in these areas.
Experience
supporting communications campaigns, events, or engagement initiatives.Basic
Experience
with analytics tools to support reporting and performance tracking.Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.
Experience
supporting stakeholder engagement, including responding to queries and coordinating resources.Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.Willingness to support training sessions or workshops, including logistics and materials preparation.Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.Understanding of audience segmentation and tailoring content to meet diverse needs.
Qualifications
Essential
Experience
in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.
Person Specification
Experience
Essential
Qualifications
Essential
Experience
in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.Employer
Details
Working as part of a small and ambitious team, the CommunicationsAssistant will support the delivery of high-quality, strategic communicationsacross digital and offline channels. This role is essential in helping theCommunications and Engagement team maintain consistency, timeliness, andeffectiveness in all communications activities.You will provide vital support across content creation, scheduling,reporting, and administrative tasks that contribute to the successful deliveryof campaigns, member communications, and engagement initiatives. This is anexcellent opportunity for a proactive and detail-oriented individual who iskeen to build a career in communications and marketing within a dynamic,purpose-driven organisation.
Main duties of the job
Assist in maintaining content calendars and scheduling communicationsacross platforms (website, social media, newsletters)Draft, edit, and proofread digital and print content, ensuring alignmentwith brand and editorial guidelinesUpload and update website content, ensuring accuracy and accessibilityCoordinate production of bulletins, newsletters, social media posts, andoffline materialsMonitor inboxes and respond to routine communications queriesProvide administrative support for campaigns and events, includingtracking timelines and logisticsCompile and format performance data from digital platforms (GoogleAnalytics, social media insights, email metrics)Prepare regular reports on engagement metrics and campaign performanceMaintain databases and mailing lists, ensuring compliance with dataprotection regulationsEnsure all content adheres to brand guidelines and editorial standardsSupport internal teams with basic design and formatting tasks usingapproved templatesAssist in creating and distributing resources for member practicesAct as a first point of contact for routine queries from memberpracticesProvide day-to-day administration support for the Communications Team
About us
One Care is one of the largest GP federations in England, representingand supporting 69general practice partnerships, which together care formore than one million patients in BNSSG. One Careoffers a number ofdirect support services to practices, Primary Care Networks (PCNs) andlocalities. These cover a range of areas including digital, businessintelligence and practice management. We also amplify the voice of practices indiscussions about delivery of healthcare in our area.
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£25,258 to £29,929 a year
Salary
listed is FTE. Hours are 22.5 per week.
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B0229-25-0Job location
sUnit 5 Osprey CourtHawkfield Business ParkWhitchurchBS14 0BB
Job description
Job responsibilities
The Communications Assistant will support the delivery of high quality, strategic communications across digital and offline channels. This role is essential in helping the Communications and Engagement team to maintain consistency, timeliness and effectiveness in all communications activities.The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of campaigns, member communications, and engagement initiatives. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation.
Job description
Person Specification
Experience
Essential
Experience
in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.Attention to detail and a proactive approach to problem-solving and process improvement.Commitment to inclusivity, accessibility, and user-centred communication.Professional, approachable, and adaptable, with a positive attitude toward change and innovation.DesirableEssential
Experience
in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.Attention to detail and a proactive approach to problem-solving and process improvement.Commitment to inclusivity, accessibility, and user-centred communication.Professional, approachable, and adaptable, with a positive attitude toward change and innovation.Desirable
Experience
working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.Exposure to digital content creation and channel management, with a willingness to develop further in these areas.
Experience
supporting communications campaigns, events, or engagement initiatives.Basic
Experience
with analytics tools to support reporting and performance tracking.Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.
Experience
supporting stakeholder engagement, including responding to queries and coordinating resources.Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.Willingness to support training sessions or workshops, including logistics and materials preparation.Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.Understanding of audience segmentation and tailoring content to meet diverse needs.
Qualifications
Essential
Experience
in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.
Person Specification
Experience
Essential
Qualifications
Essential
Experience
in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
inWhitchurch
51.404264756016616 -2.572177551949801 Whitchurch 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.