Community Clerk in Liverpool inLiverpool PUBLISHED MON 10 NOV 2025 Jump to job information section

Job summary
Provide comprehensive administrative support to Busy District Nurse Teams.Use information systems with specific responsibility to ensure a high standard of information recording is maintained.Produce standardised computer generated reports and/or statistical information as requested by line manager.Type all correspondence relating to the team.Undertake general office duties, including ordering supplies and managing stock levels, and putting away delivered stockAnswer the telephone, clear answer-phone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.Transfer relevant information to all health and social care providers as requested by line manager.

Main duties of the job
Undertake general office duties, including ordering supplies and managing stock levels.Answer the telephone, clear answer-phone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.Transfer relevant information to all health and social care providers as requested by line manager.Input accurate and timely information required for audit purposes.Provide reception support as and when required, including receiving clients to the service and assisting with enquiries.Take responsibility for keeping the Office/Reception/Waiting area, clean and tidy.Be responsible for the opening and closing of buildings, if required.Co-operate with risk assessments and ensure that risks are identified and reported as they arise in the workplace.Requirement to work from other bases within the organisation, if necessary, and to undertake any other duties that may be required appropriate to the post holders grade,

Experience
and competence.The post holder shall as necessary provide cover for and undertake duties of absent colleagues.Assist with the training of new clerks within the service.The post holder shall as necessary provide cover for and undertake duties of absent colleagues.The post holder shall follow all the policies and procedures of the organisation.

About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively

Experience
d, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.Flexible working requests will be considered for all roles.

Details

Date posted
10 November 2025

Pay scheme
Agenda for changeBandBand 2

Salary
£24,465 a year Per annum

Contract
Fixed termDuration12 months

Working pattern
Full-time

Reference number
350-CC7469631-A

Job location
sEverton Road Health CentreEverton RdLiverpoolL6 2EH

Job description

Job responsibilities
Provide comprehensive administrative support to teams.Use information systems with specific responsibility to ensure a high standard of information recording is maintained.Produce standardised computer generated reports and/or statistical information as requested by line manager.Type all correspondence relating to the team.Undertake general office duties, including ordering supplies and managing stock levels.Answer the telephone, clear answer-phone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.Transfer relevant information to all health and social care providers as requested by line manager.Input accurate and timely information required for audit purposes.Provide reception support as and when required, including receiving clients to the service and assisting with enquiries.Take responsibility for keeping the Office/Reception/Waiting area, clean and tidy.Be responsible for the opening and closing of buildings, if required.Co-operate with risk assessments and ensure that risks are identified and reported as they arise in the workplace.Requirement to work from other bases within the organisation, if necessary, and to undertake any other duties that may be required appropriate to the post holders grade,

Experience
and competence.The post holder shall as necessary provide cover for and undertake duties of absent colleagues.Assist with the training of new clerks within the service.*The post holder shall as necessary provide cover for and undertake duties of absent colleagues.* The post holder shall follow all the policies and procedures of the organisation.

Job description

Person Specification

Qualifications
EssentialGCSE/NVQ2 or equivalent, or equivalent work based

Experience
Computer literateKnowledge/

Experience
DesirablePrevious healthcare clerical

Experience
ValuesEssentialContinuous ImprovementAccountabilityRespectfulnessEnthusiasmSupportResponsive to service usersEngaging leadership styleStrong customer service beliefTransparency and honestyDiscreetSkillsEssentialGood keyboard skillsAbility to plan, prioritise and schedule workEffective communication and interpersonal skillsAbility to work with attention to detailAbility to work effectively within teamsAbility to work on own initiative

Person Specification

Experience
Computer literateKnowledge/

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details