Community Coordinator in Trowbridge inTrowbridge PUBLISHED MON 12 MAY 2025 Jump to job information section

Salary:£30,559 - £32,654 pro rata

Hours per week:25 hours

Temporary/Fixed term:12 months

Interview date:Friday 13 June 2025

Education and Skills - Building Bright Futures

Join our Community Connecting team and become an integral part of enriching the lives of young people aged between 16 18 not in education, employment or training.

As a NEET Community Coordinator, you'll play a vital role in promoting a sense of belonging within the community and supporting this cohort of young people to become more employable under the Starting Out delivery theme. This aims to help younger adults to make a good start to working life in early adulthood in order to achieve outcomes of longer-term healthy living and general well-being, and increase chances of a sustained working career, resilience against unemployment and economic downturn, and increase individuals ability to earn sufficient income to progress in personal and family life and contributing to communities.

Youre aim will be to support our customers to develop life skills, build resilience, support identity, emotional wellbeing, self-esteem and inclusion. This support would be provided in the persons own home, working towards accessing the community, travel, further education, volunteering and community inclusion

We're seeking candidates who are patient and can creatively engage with young people, who understand the importance of relevant legislation and guidance in safeguarding the welfare of vulnerable individuals. Experience in supporting individuals who are not in education, employment or training is crucial as well as having strong communication skills, a dedication to safeguarding, empathy for social inclusion, and the ability to work both independently and collaboratively are essential qualities for this role.

About us

To provide community related support for young people and adults with SEN and disabilities, assisting them to identify, obtain and retain leisure activities, travel, social/friendship opportunities, voluntary work, pre-vocational training, information gathering and networking to meet the outcomes they require as determined by their My Plans, person centred plan or community care assessment, as well as offering support to their carers.

Specific duties and responsibilities include:

Manage and be responsible for a caseload of up to 35 customers.

Providing community support for young people and adults with SEN and disabilities that include, physical impairment, sensory impairment, neurological, learning disabilities and autistic spectrum condition.

Support each customer by working with them and keeping all relevant monitoring records up to date. Maintain the customers confidentiality.

Work with each customer to produce a personal and vocational profile, identifying skills, experience, current needs and relevant support networks, leading to an action plan which identifies development opportunities that lead to required outcomes.

Where appropriate, work in partnership with other key people within the customers support network to make sure any activities undertaken is part of their holistic needs/plans. Key people include: child and young peoples disability team members, specialist schools, Wiltshire colleges, speech therapists, occupational therapists, childrens services social workers, DCE/DCS commissioning.

Ensure that other relevant professionals or family members are made aware of possible changes to the customers circumstances including welfare benefits when entering or re-entering voluntary employment, whilst maintaining the customers confidentiality.

Make contact with local services/organisations to actively promote the service and inclusion of customers with physical impairment, sensory impairment, neurological, learning disabilities and autistic spectrum conditions.

To support an individual and their family to obtain information around travel passes available to them including the application process.

To support individuals to travel to their place of Education, Employment and/or Community outcome independently.

Working within 0yrs to stability, post holders will be responsible for attending internal and external events/workshops, conferences, stakeholder events and meetings. This will involve representing Wiltshire Council, note taking and reporting information back to the teams senior officers.

Contact/meetings such as Team Around the Child (TAC), My Plan, Transitions, and reviews will be the responsibility of the post holders. These meetings will include assessing referral/customer, evaluating appropriateness for service, signposting if necessary, advising, fact finding, and negotiating, obtaining information, developing plans, motivating choice, control and realistic opportunity and supporting next steps identified.

Work with voluntary organisations to meet the needs of their business and to provide a service that supports all parties.

Identify tasks that could cause difficulties for the customer and initiate plans to aid the learning process.

Imputing data onto CareFirst relating to each customer on caseload.

Ensure compliance with all relevant legislation and best practice including recording and using all data in line with Wiltshire Council and the Data Protect Act 1998.

Maintain effective and efficient administrative procedures and ensure all associated paperwork and systems are completed as required, including tracking of Our Health Our Care Our Say outcomes and the gathering of evidence where necessary.

Keep effective digital (paperless) records in line with the procedures and data protection Actively monitor and record outcome and funding evidence relevant to our programme contract and appraisal targets.

Ensure that the most cost effective methods of working underpin all practices. Produce required reports by using systems and methods in place as outlined in the teams supporting procedures guidance.

Support the preparation and delivery of a 4 week Community focused program on a weekly basis, covering voluntary work, travel training, friendships, personal safety and community inclusion within specialist schools and Wiltshire colleges.

To participate in supervision and appraisal sessions with an agreed senior colleague. To work flexibly and in line with the Wiltshire Council Flexible Working policy and procedures

To take part in staff development programmes, assuming responsibility for continuous professional development.

Undertake other duties appropriate to the grade and nature of the post.