Community Support Worker - City District Nursing Team in Hereford inHereford PUBLISHED THU 30 OCT 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year pa pro rata, salary dependant on experience
PERMANENT
FAMILY NHS VEHICLE
Wye Valley NHS Trust rwUvmkuo
Job description
Part‑time, pro‑rata Band 3 NHS pay (£24,937–£26,598) — ideal for women juggling family, school runs and paid work.
Training and development offered; Trust supports NVQ/CPD and career progression across a large, friendly NHS group.
High job satisfaction with excellent patient feedback — rewarding, relationship‑focused care in people’s homes.
Local, rural role in Herefordshire (HR2) — shorter commutes, flexible hours and an easier work–life balance for parents.
Autonomy as a lone worker with vehicle use — control over your schedule and travel (must have access to a car).
Close working with band 5 community nurses — hands‑on skill building (wound care, observations, bloods) for future growth.
Job summary
We are a community service providing care and support for patients in their own homes preventing hospital admission and facilitating early hospital discharge.We work closely with primary and secondary care taking referrals from both hospitals and GPs.We have a good rapport with our patients and get excellent feedback so job satisfaction is high. We take pride in enabling patients to stay at home when acutely unwell.Our main priority for this job role is to find people with the right values, behaviours and attitudes that match our own. Previous
Experience
is an advantage but we can provide training if necessary.Above all we want someone that shares in our values. These are:- a commitment to quality and being the best we can- providing excellent care and support to all- showing dignity and respect to the people that they will be working with- working well together as part of our team.Are these values important to you? If yes, please apply.
Main duties of the job
Our aim is providing treatment and care for people in their own homes.As a band 3 you would be a support for the band 5 Community Staff Nurses visiting patients to monitor observations, obtain venous blood samples, provide wound care, education and support, this list is not exhaustive.As a Community Support Worker you will be lone working visiting patients home within the locality, you must have access to a vehicle which can be used for work purposes or are you able to travel as required to meet the needs of the service. Please note not all office locations or client care bases may be reached by public transport.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
30 October 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year pa pro rata,
Salary
dependant on
Experience
Contract
Permanent
Working pattern
Part-time
Reference number
229-IC-7583898
Job location
sVaughan BuildingRuckhall Lane, BelmontHerefordHR2 9RP
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Job description
Person Specification
Education &
Qualifications
EssentialNVQ/Diploma Level 3 in CareCPD Diary effectively demonstrating levels of learning and reflection from courses /
Experience
sSkills, Knowledge & AbilitiesEssentialKnowledge of Health PromotionGood communication skills.
Experience
EssentialAwareness of Health and Safety and Manual Handling requirements
Experience
of working in a Health/Social Care/ related environment
Person Specification
Education &
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
We are a community service providing care and support for patients in their own homes preventing hospital admission and facilitating early hospital discharge.We work closely with primary and secondary care taking referrals from both hospitals and GPs.We have a good rapport with our patients and get excellent feedback so job satisfaction is high. We take pride in enabling patients to stay at home when acutely unwell.Our main priority for this job role is to find people with the right values, behaviours and attitudes that match our own. Previous
Experience
is an advantage but we can provide training if necessary.Above all we want someone that shares in our values. These are:- a commitment to quality and being the best we can- providing excellent care and support to all- showing dignity and respect to the people that they will be working with- working well together as part of our team.Are these values important to you? If yes, please apply.
Main duties of the job
Our aim is providing treatment and care for people in their own homes.As a band 3 you would be a support for the band 5 Community Staff Nurses visiting patients to monitor observations, obtain venous blood samples, provide wound care, education and support, this list is not exhaustive.As a Community Support Worker you will be lone working visiting patients home within the locality, you must have access to a vehicle which can be used for work purposes or are you able to travel as required to meet the needs of the service. Please note not all office locations or client care bases may be reached by public transport.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
30 October 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year pa pro rata,
Salary
dependant on
Experience
Contract
Permanent
Working pattern
Part-time
Reference number
229-IC-7583898
Job location
sVaughan BuildingRuckhall Lane, BelmontHerefordHR2 9RP
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Job description
Person Specification
Education &
Qualifications
EssentialNVQ/Diploma Level 3 in CareCPD Diary effectively demonstrating levels of learning and reflection from courses /
Experience
sSkills, Knowledge & AbilitiesEssentialKnowledge of Health PromotionGood communication skills.
Experience
EssentialAwareness of Health and Safety and Manual Handling requirements
Experience
of working in a Health/Social Care/ related environment
Person Specification
Education &
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Part‑time, pro‑rata Band 3 NHS pay (£24,937–£26,598) — ideal for women juggling family, school runs and paid work.
Training and development offered; Trust supports NVQ/CPD and career progression across a large, friendly NHS group.
High job satisfaction with excellent patient feedback — rewarding, relationship‑focused care in people’s homes.
Local, rural role in Herefordshire (HR2) — shorter commutes, flexible hours and an easier work–life balance for parents.
Autonomy as a lone worker with vehicle use — control over your schedule and travel (must have access to a car).
Close working with band 5 community nurses — hands‑on skill building (wound care, observations, bloods) for future growth.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Part‑time, pro‑rata Band 3 NHS pay (£24,937–£26,598) — ideal for women juggling family, school runs and paid work.; Training and development offered; Trust supports NVQ/CPD and career progression across a large, friendly NHS group.; High job satisfaction with excellent patient feedback — rewarding, relationship‑focused care in people’s homes.; Local, rural role in Herefordshire (HR2) — shorter commutes, flexible hours and an easier work–life balance for parents.; Autonomy as a lone worker with vehicle use — control over your schedule and travel (must have access to a car).; Close working with band 5 community nurses — hands‑on skill building (wound care, observations, bloods) for future growth.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Community Support Worker - City District Nursing Team:
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To work as a Community Support Worker in the UK, several key skills and qualities are essential. Here are some of the most important ones:
1. Communication Skills: Strong verbal and written communication skills are crucial for interacting with clients, their families, and other professionals. The ability to listen actively and convey information clearly is vital.
2. Empathy and Compassion: A genuine understanding and concern for the well-being of others are essential. Being able to relate to clients’ experiences and feelings helps build trust and rapport.
3. Problem-Solving Skills: Community Support Workers often need to think on their feet and develop practical solutions to various challenges that clients may face.
4. Interpersonal Skills: Building relationships is key in this role. Being personable, approachable, and having strong networking abilities can help you connect better with clients and their families.
5. Organizational Skills: Community Support Workers need to manage multiple cases and responsibilities efficiently, including keeping accurate records, scheduling appointments, and planning activities.
6. Adaptability and Flexibility: The ability to adapt to changing situations and client needs is crucial as day-to-day tasks can vary significantly.
7. Teamwork: Working collaboratively with other healthcare professionals, social workers, and support staff is fundamental for providing comprehensive support to clients.
8. Cultural Competence: Understanding and respecting diverse backgrounds and cultures can improve your ability to support clients effectively, particularly in multicultural settings.
9. Knowledge of Local Services: Familiarity with local community resources, support services, and healthcare provisions can greatly assist in guiding clients to the help they need.
10. Basic IT Skills: Competence in using computers and software for documentation, communication, and scheduling is increasingly important.
11. Resilience and Stress Management: The role can be emotionally demanding, so the ability to cope with stress and maintain personal well-being is important.
12. First Aid and Health and Safety Awareness: Basic training in first aid and a good understanding of health and safety protocols can be beneficial.
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