Community Support Worker in Middlesbrough inMiddlesbrough PUBLISHED FRI 7 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year per annum
PERMANENT
NO SPONSORSHIP
Job description
Job summary
This post is not open to trainees. The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).An exciting opportunity has arisen for the post of a Community Support Worker in the Middlesbrough Treatment and Intervention Team based at Parkside Mental Health Resource Centre, Middlesbrough. The service is open 09.00 - 17.00 hrs Monday- Friday.The post holder will work as part of the multi-disciplinary team delivering high quality patient focused care in a community setting.The role will involve improving the lives of people with complex mental health disorders by supporting a team of professionals in the treatment, intervention, and management of their identified mental health needs through the delivery of excellent services to promote recovery and wellbeing.You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
To be compassionate in meeting the needs of patients and their carers.Maintain safety, privacy and dignity of all patients in the delivery of patient centred care, recognising and respecting differences including spiritual and cultural beliefs.Responsible for recognising the signs of patient harm, abuse or neglect, and follows correct safeguarding policiesUndertakes delegated activities within level of own competency, and with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team.Completes patient assessment tools and accurately summarises within patient care records as directed.Identifies changes in patients' presentation and acts, reports and records appropriately.Accompany and provide support to patients in a variety of community settings, as delegated and dependent on current risk assessment.Assists in the provision of health education and advice on health promotion to patients and their carers.Where appropriate and with authorisation, acts as an advocate for patients/carers. To promote at all times a positive image of people with mental ill health.
About us
This is an opportunity to become a member of a well established supportive and enthusiastic multi-disciplinary team. The aim is to aid individuals to achieve the highest level of independence and recovery possible reflective of their situation and bring about change that is positive and improves a person's quality of life. Weaim to support recovery, health, well-being and social participation. In order to do so we will support you in training and development. You will be offered regular supervision and participate in team developments. We utilise Huddles, cells, Daily Decision Meetings and complex case discussion all with the aim of promoting recovery and delivering excellent quality care in addition to supporting the team in MDT decision making.We are a team that is compassionate, inclusive, and committed working together to provide excellent care to support our community.
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-TSA-146-25-A
Job location
sParkside Mental Health Resource CentrePark Road NorthMiddlesbroughTS1 3LF
Job description
Job responsibilities
Please refer to the
Job description
and
Person Specification
for further detailed information to ensure that you meet the role criteria before applying.Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2.Additional contact information :- Michael Bernard,Redcar and Cleveland Community Hub Team - Job description
Job responsibilities
Please refer to the
Job description
and
Person Specification
Qualifications
EssentialDiploma in Health and Social Care level 2 or equivalentCare CertificateKey skills in Literacy and Numeracy level 2Successful completion of Trust's full HCA Framework within 6-month probationary period
Experience
EssentialPrevious
Experience
as a Band 2/3 HCA or equivalent in a care environmentDesirablePrevious
Experience
of working with people with mental/social health needs or learning disabilities.SkillsEssentialEffective verbal and written communication skillsCompetency in record keepingTime management and ability to prioritise effectivelyDesirableCompetency in venepunctureCompetency in ECGsKnowledgeEssentialPerson centred careAwareness of legal frameworks including Mental Health legislation (within agreed timescale)Knowledge of Microsoft Office applications (within agreed timescale)
Person Specification
Experience
EssentialPrevious
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
This post is not open to trainees. The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).An exciting opportunity has arisen for the post of a Community Support Worker in the Middlesbrough Treatment and Intervention Team based at Parkside Mental Health Resource Centre, Middlesbrough. The service is open 09.00 - 17.00 hrs Monday- Friday.The post holder will work as part of the multi-disciplinary team delivering high quality patient focused care in a community setting.The role will involve improving the lives of people with complex mental health disorders by supporting a team of professionals in the treatment, intervention, and management of their identified mental health needs through the delivery of excellent services to promote recovery and wellbeing.You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
To be compassionate in meeting the needs of patients and their carers.Maintain safety, privacy and dignity of all patients in the delivery of patient centred care, recognising and respecting differences including spiritual and cultural beliefs.Responsible for recognising the signs of patient harm, abuse or neglect, and follows correct safeguarding policiesUndertakes delegated activities within level of own competency, and with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team.Completes patient assessment tools and accurately summarises within patient care records as directed.Identifies changes in patients' presentation and acts, reports and records appropriately.Accompany and provide support to patients in a variety of community settings, as delegated and dependent on current risk assessment.Assists in the provision of health education and advice on health promotion to patients and their carers.Where appropriate and with authorisation, acts as an advocate for patients/carers. To promote at all times a positive image of people with mental ill health.
About us
This is an opportunity to become a member of a well established supportive and enthusiastic multi-disciplinary team. The aim is to aid individuals to achieve the highest level of independence and recovery possible reflective of their situation and bring about change that is positive and improves a person's quality of life. Weaim to support recovery, health, well-being and social participation. In order to do so we will support you in training and development. You will be offered regular supervision and participate in team developments. We utilise Huddles, cells, Daily Decision Meetings and complex case discussion all with the aim of promoting recovery and delivering excellent quality care in addition to supporting the team in MDT decision making.We are a team that is compassionate, inclusive, and committed working together to provide excellent care to support our community.
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-TSA-146-25-A
Job location
sParkside Mental Health Resource CentrePark Road NorthMiddlesbroughTS1 3LF
Job description
Job responsibilities
Please refer to the
Job description
and
Person Specification
for further detailed information to ensure that you meet the role criteria before applying.Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2.Additional contact information :- Michael Bernard,Redcar and Cleveland Community Hub Team - Job description
Job responsibilities
Please refer to the
Job description
and
Person Specification
Qualifications
EssentialDiploma in Health and Social Care level 2 or equivalentCare CertificateKey skills in Literacy and Numeracy level 2Successful completion of Trust's full HCA Framework within 6-month probationary period
Experience
EssentialPrevious
Experience
as a Band 2/3 HCA or equivalent in a care environmentDesirablePrevious
Experience
of working with people with mental/social health needs or learning disabilities.SkillsEssentialEffective verbal and written communication skillsCompetency in record keepingTime management and ability to prioritise effectivelyDesirableCompetency in venepunctureCompetency in ECGsKnowledgeEssentialPerson centred careAwareness of legal frameworks including Mental Health legislation (within agreed timescale)Knowledge of Microsoft Office applications (within agreed timescale)
Person Specification
Experience
EssentialPrevious
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Community Support Worker:
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To work as a Community Support Worker in the UK, several key skills and qualities are essential. Here are some of the most important ones:
1. Communication Skills: Strong verbal and written communication skills are crucial for interacting with clients, their families, and other professionals. The ability to listen actively and convey information clearly is vital.
2. Empathy and Compassion: A genuine understanding and concern for the well-being of others are essential. Being able to relate to clients’ experiences and feelings helps build trust and rapport.
3. Problem-Solving Skills: Community Support Workers often need to think on their feet and develop practical solutions to various challenges that clients may face.
4. Interpersonal Skills: Building relationships is key in this role. Being personable, approachable, and having strong networking abilities can help you connect better with clients and their families.
5. Organizational Skills: Community Support Workers need to manage multiple cases and responsibilities efficiently, including keeping accurate records, scheduling appointments, and planning activities.
6. Adaptability and Flexibility: The ability to adapt to changing situations and client needs is crucial as day-to-day tasks can vary significantly.
7. Teamwork: Working collaboratively with other healthcare professionals, social workers, and support staff is fundamental for providing comprehensive support to clients.
8. Cultural Competence: Understanding and respecting diverse backgrounds and cultures can improve your ability to support clients effectively, particularly in multicultural settings.
9. Knowledge of Local Services: Familiarity with local community resources, support services, and healthcare provisions can greatly assist in guiding clients to the help they need.
10. Basic IT Skills: Competence in using computers and software for documentation, communication, and scheduling is increasingly important.
11. Resilience and Stress Management: The role can be emotionally demanding, so the ability to cope with stress and maintain personal well-being is important.
12. First Aid and Health and Safety Awareness: Basic training in first aid and a good understanding of health and safety protocols can be beneficial.
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54.57643058810672 -1.236824804149538 Middlesbrough 
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