Complex Care Administrator in Oxford inOxford PUBLISHED TUE 11 NOV 2025 Jump to job information section

Support people with complex care needs as a Complex Care Administrator for NHS Buckinghamshire, Oxfordshire and Berkshire West ICB, based in Oxford (OX4) with posts also at Reading and High Wycombe. You will work within the All Age, Complex & Continuing Care team providing hands-on administrative support to Band 5 admin and clinical staff: preparing documentation for assessments and placements, supporting the DoLS team, acting as the department receptionist, managing mail and office supplies, and maintaining accurate patient records on ICB databases. The role requires confident telephone and written communication, routine mail handling, meeting administration, strict confidentiality when sharing patient information, and routine MS Office/keyboarding skills. You will liaise with NHS partners, social services, care providers, community nurses, GPs and members of the public, work on your own initiative within clear procedures, and carry out occasional delegated duties; a DBS check is required.

This permanent, full-time post is Agenda for Change Band 3 (salary £24,937–£26,598) and suits experienced administrators, compassionate carers looking to move into an office role, and women seeking a stable, people-focused job in the NHS. The ICB values inclusive, respectful and collaborative working; applications from women and carers are especially encouraged. Applicants must be educated to NVQ3 level or hold equivalent experience, have demonstrable administrative experience and a working knowledge of Microsoft Office; sponsorship is not available. The ICB monitors and asks candidates to declare any AI used in applications. Full details are listed on jobsincare.com — please click the Apply Now button that will appear alongside this description to submit your application.