Continuing Health Care Administrator in Bristol inBristol PUBLISHED MON 3 NOV 2025 Jump to job information section

Job summary
We have two exciting opportunities to join our All Age Continuing Health Care team as administrators.We are seeking candidates who demonstrate attention to detail, a positive outlook, and a professional approach. The appointed individuals will join our dynamic administration team in a fast-paced environment.Both positions require proficiency in everyday IT systems. Applicants should demonstrate confidence, a strong willingness to learn, and the ability to work independently. Additionally, successful candidates will possess excellent communication and time management skills, consistently striving for high standards of excellence in their workWe handle information that is sensitive and clinical in nature; thus, maintaining accuracy, and confidentiality is of utmost importance. The role requires a composed, empathetic, and proactive approach, strong teamwork abilities, exceptional communication skills, and a dedicated commitment to supporting staff in the delivery of patient care.

Main duties of the job
Continuing Healthcare Administrator PostMain duties will include but not limited to, processing Funded Care / Continuing Health Care referrals, answering of telephone and email enquiries and escalating where required. Liaising with outside agencies, organising meetings and minute taking, updating our database and letter typing and processingFast Track Administrator PostMain duties will include but not limited to, processing of Fast Track referrals, answering telephone and email enquiries and escalating where required, data collection and entry and processing Marie Curie night sitting referralsBoth positions may necessitate cross-coverage in the future, subject to service requirements; comprehensive training will be provided.

About us
We are committed to creating an inclusive organisation that promotes and values diversity. We know from

Experience
that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

Details

Date posted
November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year Per Annum

Contract
Fixed termDuration12 months

Working pattern
Full-time, Flexible working

Reference number
461-ICB-6208KB

Job location
sNHS Bristol, North Somerset and South Gloucestershire ICB100 Temple StreetBristolBS1 6AG

Job description

Job responsibilities
For full

Details
please see

Job description
and

Person Specification
. Please be advised interviews will take place week commencing 24th November 2025

Job description

Job responsibilities
For full

Details
please see

Job description
and

Person Specification
Knowledge Training and

Experience
EssentialEducated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven

Experience
Demonstrable

Experience
of working in an administrative environment and working with computerised data systemsDesirableUnderstanding of Data Protection legislationCommunication SkillsEssentialClear communicator with good writing, data entry and telephone skillsAbility to work effectively as part of a teamAutonomyEssentialAble to work on own initiative, organising and prioritising own workload to set deadlinesEquality and DiversityEssentialUnderstand of and commitment to equality of opportunity and good working relationshipsOtherEssentialAn ability to maintain confidentiality and trustFlexible approach to work

Experience
Demonstrable

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details