Contract Support Officer (XN03) in Leeds inLeeds PUBLISHED MON 3 NOV 2025 Jump to job information section

Job summary
This post plays a vital role in supporting the effective management of medical equipment service

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s across the Trust. The successful candidate will be responsible for ensuring that all maintenance and repair

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s are renewed promptly and in accordance with the latest Trust policies and national financial regulations.Key duties will include but not limited to coordinating and reporting medical equipment breakdowns, procuring replacement parts, maintaining accurate inventory records and processing related financial transactions. The role is central to ensuring that medical equipment remains safe, reliable and fully operational to support patient care.The Clinical Engineering

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s Team oversees the maintenance and repair of medical equipment by external providers across the Trust and is part of the Department of Medical Physics & Engineering here at Leeds Teaching Hospitals NHS Trust.The post holder will be expected to work closely and effectively with other technical staff and the clinical staff in the specialist clinical areas for which the Clinical Engineering Teams are responsible, to ensure delivery of a high quality service.

Experience
in administration, procurement or

Contract
management is desirable, ideally within a healthcare or technical environment. A good understanding of financial processes and attention to detail are essential.Expected Shortlisting Date24/11/2025Planned Interview Date01/12/2025

Main duties of the job
To provide coordinating and administrative support to the Department of Medical Physics & Engineering.Support the renewal and management of medical equipment maintenance and repair

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s.Ensure compliance with Trust financial policies and national procurement standards.Coordinate and report medical equipment breakdowns to ensure timely resolution.Liaise with suppliers and

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ors to source parts and arrange repairs.Data input and maintain accurate records within the Trusts medical equipment database.Process orders, invoices and payments promptly and accurately.Work closely with the Clinical Engineering Teams to ensure service continuity and equipment reliability.Excellent telephone skills and support.Provide where required direct administration, coordinating and scheduling support to specific

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ors to help facilitate meeting key performance measures.

About us
The Leeds Teaching Hospitals NHS Trust is one of the largest teaching hospital Trusts in Europe and serves as a regional and national centre for specialist treatment, research and education.Our shared values and behaviours are guided by The Leeds Way, which defines how we work together to provide outstanding care and support for our patients, staff and partners.The Trust operates across five main hospital sites: St Jamess University Hospital, Leeds General Infirmary, Chapel Allerton Hospital, Seacroft Hospital and Wharfedale Hospital. The successful candidate will be primarily based at St Jamess Hospital, with occasional travel required to the other Trust sites.As a valued member of our team, you will have access to a range of staff benefits and wellbeing initiatives including a subsidised gym, lease car schemes and staff discount programmes.Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do

Experience
a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted
November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year

Contract
Permanent

Working pattern
Full-time, Flexible working

Reference number
C9298-ONC-0577

Job location
sSt. James's University HospitalBeckett StreetLeedsLS9 7TF

Job description

Job responsibilities
The Clinical Engineering

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s Team oversees the maintenance and repair of medical equipment by external providers across the Trust. This role will involve both administrative and coordinating support, whilst working within the Clinical Engineering

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s Team, which is part of the Department of Medical Physics & Engineering here at Leeds Teaching Hospitals NHS Trust.The

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s Support Officer will be responsible for ensuring and supporting the renewal and management of medical equipment maintenance and repair

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s. This will involve working with external

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ors and clinical areas to ensure maintenance and servicing is performed satisfactorily and in a timely manner.Additional duties include but not limited to preparing

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documentation, telephone support and processing repair requests, data inputting, filing, invoicing, visitor registration, general administration and clerical support.This role requires a strong commitment to accuracy, accountability and reliability when handling data and

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information. The postholder is expected to demonstrate honesty and integrity in all communications, maintain confidentiality at all times and show initiative in resolving issues. Collaboration, patience and professionalism are key to supporting both internal teams and external

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ors in delivering a high-quality, safe and efficient service.

Job description

Person Specification

Qualifications
EssentialGCSE in English and MathsTraining: Must be willing to attend internal/external relevant training courses

Experience
EssentialData inputting and spread sheet knowledgeKnowledge of a wide range of administrative proceduresA good awareness of and understanding of issues surrounding diversity and patient involvementPrevious administrative/Clerical

Experience
Capable of overseeing external

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ors duties to ensure standards are metDesirableKnowledge of the NHSWork

Experience
in a health or social care settingAwareness and understanding of medical devices repairs and servicingSkills & behavioursEssentialCommitment to principles of equality and diversityCommitment to delivering quality servicesImportance of maintaining confidentialityHonesty and integrityWell organised, able to prioritise and to work on own initiativeAble to work effectively as part of a small team & alongside clinical staff and external

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orsGood interpersonal skills and able to relate effectively to a wide range of peoplePersonable, patient, sensitive and flexibleWilling to learn new skillsDesirableCompetent in various Computing packages (including word processing & spread sheets)Good written and verbal communication skillsGood command of spoken and written EnglishNumerateAwareness of good

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or principlesMeans of Own TransportMust be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etcAble to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust PolicyAble to flexibly respond to the workload

Person Specification

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details