Field Care Supervisor in Clydebank inClydebank PUBLISHED TUE 30 SEP 2025 Jump to job information section
£26000-£26000 per year
NO SPONSORSHIP
GUARANTEED RESPONSE
Job description
Company Description
Our office was established in 2021 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
If you’re looking for a profession where you can bring your caring personality to work and change lives, look no further.
Job Description
We are seeking a dedicated and experienced Field Supervisor to join our team in Clydebank, United Kingdom. As a Field Supervisor, you will play a crucial role in overseeing and supporting our care professionals, ensuring the delivery of high-quality care services to our clients.
- Support care consultations, service reviews, and completion of client support plans
- Conduct staff supervisions and client quality assurance checks
- Create, update, and audit client care plans, including assistance with digital care planning
- Maintain accurate client and Care Professional records using Home Instead software and People Planner
- Conduct client and Care Professional introductions
- Build and maintain positive relationships with clients, their families, and other professionals involved in their care
- Carry out client reviews and implement necessary actions
- Support and mentor Care Professionals, fostering a collaborative and supportive work environment
- Provide support to the Client Experience team
- Maintain regular contact with clients and Care Professionals
- Participate in on-call duties as required
- Ensure compliance with equality, diversity, and equal opportunities policies
- Contribute to the successful operation of the business through additional duties as directed by your line manager
We want to see a willingness to learn and an unmatched work ethic coupled with a keen sense of accountability and pride in what you do!
Qualifications
- SVQ 3 Qualification desirable or willing to work towards it
- Proven experience in the care sector, delivering a wide range of personal care services
- Experience in managing care services within an office role, including care planning and risk assessments
- In-depth knowledge of legislation and regulations specific to Health and Social Care
- Excellent communication skills with the ability to build rapport quickly
- Proficiency in care management technology and willingness to provide support and training to Care Professionals
- Strong understanding of confidentiality and current legislation in the care sector
- Good working knowledge of IT systems, including Microsoft Office or Google Suite and virtual communication platforms
- Full driving licence and access to a vehicle for client visits within the territory
- Exceptional organisational skills and flexibility to meet the needs of the business
- Leadership and mentoring abilities to support and guide Care Professionals
- Strong problem-solving skills to address challenges in care delivery and team management
- Excellent time management skills to balance multiple responsibilities effectively
- Passion for delivering the highest quality care and helping clients live independently in their own homes
Additional information
Benefits:
- Competitive salary: £26000 per annum
- Company Pension
- 28 days holiday entitlement, inclusive of the 8 customary public holidays
- Access to eLearning Courses, Ongoing Support & Induction
- Mileage allowance paid separately (30p/mile)
- Casual Dress & Supportive Environment
- Blue Light Card
- On-Call Allowance
- Employee Assistance Programme - Available 24/7
- Home Instead Benefits Scheme – Discounts on shopping, eating out and more!
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
Here at Home Instead we work as a team and are always here to help each other out, we are all committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment.
This role is subject to PVG enhanced disclosure (criminal record checks) which we will repay the cost after three months.
Home Instead West Dunbartonshire, Argyll & Bute and Arran is an Equal Opportunities employer and it is aligned with Equality Act 2. Our philosophy and approaches aim to promote a fair and professional environment for all our employees.
Our office was established in 2021 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
If you’re looking for a profession where you can bring your caring personality to work and change lives, look no further.
Job Description
We are seeking a dedicated and experienced Field Supervisor to join our team in Clydebank, United Kingdom. As a Field Supervisor, you will play a crucial role in overseeing and supporting our care professionals, ensuring the delivery of high-quality care services to our clients.
- Support care consultations, service reviews, and completion of client support plans
- Conduct staff supervisions and client quality assurance checks
- Create, update, and audit client care plans, including assistance with digital care planning
- Maintain accurate client and Care Professional records using Home Instead software and People Planner
- Conduct client and Care Professional introductions
- Build and maintain positive relationships with clients, their families, and other professionals involved in their care
- Carry out client reviews and implement necessary actions
- Support and mentor Care Professionals, fostering a collaborative and supportive work environment
- Provide support to the Client Experience team
- Maintain regular contact with clients and Care Professionals
- Participate in on-call duties as required
- Ensure compliance with equality, diversity, and equal opportunities policies
- Contribute to the successful operation of the business through additional duties as directed by your line manager
We want to see a willingness to learn and an unmatched work ethic coupled with a keen sense of accountability and pride in what you do!
Qualifications
- SVQ 3 Qualification desirable or willing to work towards it
- Proven experience in the care sector, delivering a wide range of personal care services
- Experience in managing care services within an office role, including care planning and risk assessments
- In-depth knowledge of legislation and regulations specific to Health and Social Care
- Excellent communication skills with the ability to build rapport quickly
- Proficiency in care management technology and willingness to provide support and training to Care Professionals
- Strong understanding of confidentiality and current legislation in the care sector
- Good working knowledge of IT systems, including Microsoft Office or Google Suite and virtual communication platforms
- Full driving licence and access to a vehicle for client visits within the territory
- Exceptional organisational skills and flexibility to meet the needs of the business
- Leadership and mentoring abilities to support and guide Care Professionals
- Strong problem-solving skills to address challenges in care delivery and team management
- Excellent time management skills to balance multiple responsibilities effectively
- Passion for delivering the highest quality care and helping clients live independently in their own homes
Additional information
Benefits:
- Competitive salary: £26000 per annum
- Company Pension
- 28 days holiday entitlement, inclusive of the 8 customary public holidays
- Access to eLearning Courses, Ongoing Support & Induction
- Mileage allowance paid separately (30p/mile)
- Casual Dress & Supportive Environment
- Blue Light Card
- On-Call Allowance
- Employee Assistance Programme - Available 24/7
- Home Instead Benefits Scheme – Discounts on shopping, eating out and more!
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
Here at Home Instead we work as a team and are always here to help each other out, we are all committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment.
This role is subject to PVG enhanced disclosure (criminal record checks) which we will repay the cost after three months.
Home Instead West Dunbartonshire, Argyll & Bute and Arran is an Equal Opportunities employer and it is aligned with Equality Act 2. Our philosophy and approaches aim to promote a fair and professional environment for all our employees.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
Tell me about your experience supervising care staff in a home-care setting — what were your key responsibilities and a specific achievement you’re proud of?
Give an example of a safeguarding concern you’ve managed. What steps did you take and what was the outcome?
How do you approach creating, updating and auditing client care plans and risk assessments? Can you describe a time you improved a care plan?
Describe a situation where a Care Professional was struggling with performance or confidence. How did you support and mentor them?
This role involves regular client quality assurance checks. How do you ensure consistent high-quality care across your patch?
1. 1. Tell me about your experience supervising care staff in a home-care setting — what were your key responsibilities and a specific achievement you’re proud of?
2. 2. Give an example of a safeguarding concern you’ve managed. What steps did you take and what was the outcome?
3. 3. How do you approach creating, updating and auditing client care plans and risk assessments? Can you describe a time you improved a care plan?
4. 4. Describe a situation where a Care Professional was struggling with performance or confidence. How did you support and mentor them?
5. 5. This role involves regular client quality assurance checks. How do you ensure consistent high-quality care across your patch?
Useful skills for a Field Care Supervisor:
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Working as a Field Care Supervisor in the UK requires a combination of skills, qualifications, and personal attributes. Here are the key skills and competencies needed for the role:
Essential Skills and Qualifications:
1. Care Experience: Practical experience in the care sector, ideally in a supervisory or senior role. Understanding of care plans, risk assessments, and the overall care process is crucial.
2. Leadership Skills: Ability to lead and motivate care staff, providing direction and support as needed. Strong interpersonal skills to build relationships and promote teamwork.
3. Organizational Skills: Ability to manage time effectively, prioritize tasks, and oversee multiple clients and care staff efficiently.
4. Communication Skills: Excellent verbal and written communication skills to interact with clients, families, healthcare professionals, and staff. Good listening skills are also important for understanding client needs.
5. Problem-Solving Abilities: Capacity to address and resolve issues that may arise in the field, whether related to staff performance or client care.
6. Empathy and Compassion: Understanding and sensitivity towards the needs and feelings of clients, particularly those who may be vulnerable or experiencing challenging situations.
7. Knowledge of Regulations: Familiarity with UK care regulations, policies, and best practices, including safeguarding and health and safety standards.
8. Training and Development Skills: Ability to train and mentor junior staff, ensuring compliance with training requirements and continuous professional development.
9. IT Proficiency: Basic computer skills for maintaining records, generating reports, and using care management software.
10. Flexibility and Adaptability: Willingness to adapt to changing situations and client needs, as care requirements can vary frequently.
Qualifications:
- NVQ/QCF Level 3 or 5 in Health and Social Care: Level 3 might be sufficient for some roles, but a Level 5 qualification is often preferred for supervisory positions.
- First Aid and Medication Administration Training: Certification in first aid and understanding medication handling can be beneficial.
- Enhanced DBS Check: Required to ensure the safety of vulnerable individuals.
Personal Attributes:
- Resilience: Ability to cope with the emotional demands of the role and manage stress.
- Integrity: Maintaining a high standard of professionalism and ethics in all interactions.
inClydebank
55.94351890000001 -4.567241500000001 Clydebank, UK 
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