Flow Centre Call Handler (AJM) in Edinburgh inEdinburgh PUBLISHED WED 12 MAR 2025 Jump to job information section
NHS Scotland rvrQq6u
Job description
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
ROLE: To support NHS Lothian and NHS Borders to manage safe and effective patient flow across the 42 sites by collating the appropriate information on Trak to book the appropriate and most effective transport option. This is determined by using guidelines to identify the most appropriate transport method and includes patients being repatriated to their home Board primarily across NHS Scotland.
To be responsible for ensuring provision of a single point of contact for NHS24 and health care professionals in the out of hours period to support LUCS Clinical in the delivery of an unscheduled care service to patients across Lothian. This will include the allocation of urgent /emergency appointments for Primary Care Emergency Centres (PCECs).
For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions please contact Niall Carey on or email
We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
- Please note we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage**
ROLE: To support NHS Lothian and NHS Borders to manage safe and effective patient flow across the 42 sites by collating the appropriate information on Trak to book the appropriate and most effective transport option. This is determined by using guidelines to identify the most appropriate transport method and includes patients being repatriated to their home Board primarily across NHS Scotland.
To be responsible for ensuring provision of a single point of contact for NHS24 and health care professionals in the out of hours period to support LUCS Clinical in the delivery of an unscheduled care service to patients across Lothian. This will include the allocation of urgent /emergency appointments for Primary Care Emergency Centres (PCECs).
For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions please contact Niall Carey on or email
We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
inEdinburgh
55.953250885009766 -3.1882669925689697 Edinburgh, Scotland, United Kingdom 
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