Front of House Team Member in Glasgow inGlasgow PUBLISHED MON 24 MAR 2025 Jump to job information section
Nuffield Health Glasgow Hospital r2cBqJZe
Job description
Front of House Team Member
Glasgow FWC | Customer | Permanent | Part time |
£24,980.80 Pro Rata
8 hours per week
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Glasgow FWC | Customer | Permanent | Part time |
£24,980.80 Pro Rata
8 hours per week
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
- Provide exceptional and efficient customer service to everyone who visits our club
- Support the smooth running of our reception and café areas
- Help us create a friendly, relaxing and professional environment
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Front of House Team Member:
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To work as a Front of House Team Member in the UK, you will typically need a combination of interpersonal, organizational, and service-oriented skills. Here are some key skills that are important for this role:
1. Customer Service Skills: Excellent communication and interpersonal skills are crucial. You should be able to engage with customers, address their needs, and ensure a positive experience.
2. Teamwork: The ability to work effectively as part of a team is important, as you’ll often collaborate with colleagues from different departments.
3. Organization Skills: You should be able to multitask and stay organized, especially during busy periods, to ensure that all front-of-house operations run smoothly.
4. Attention to Detail: Being attentive to details helps in ensuring accuracy in orders, reservations, and maintaining the cleanliness of the front area.
5. Problem-Solving Skills: The ability to handle complaints and resolve issues efficiently is important for maintaining customer satisfaction.
6. Time Management: You should be able to manage your time effectively, prioritizing tasks to keep operations running smoothly.
7. Presentation Skills: A smart appearance and professional demeanor are important, as you are often the first point of contact for customers.
8. Flexibility: The ability to adapt to changing situations and accommodate different customer requests is essential.
9. Basic Knowledge of Food & Beverage: Familiarity with the menu items, including ingredients and preparation methods, can enhance customer service.
10. Cash Handling Skills: If your role involves processing payments, you should be comfortable handling money and using a cash register or POS system.
11. Knowledge of Health and Safety: A basic understanding of health and safety regulations related to food service is important.
12. IT Skills: Familiarity with booking systems or reservation software can be beneficial, particularly in larger establishments.
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55.86167039999999 -4.2583345 Glasgow, Scotland, United Kingdom 
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