QR code linking to this job posting General Practice Assistant in London inLondon PUBLISHED TUE 21 OCT 2025

Depending on experience  PERMANENT 
Job summary
Islington Central Medical Centre is excited to be adding therole of general practice assistants (GPAs). GPAs provide support to GPs and thepractice at large by taking on administrative tasks and some basic clinicalduties to free up time for GPs to dedicate to patients.Islington Central Medical Centre is a large teaching andtraining practice with almost 25,000 patients and a large team of clinical andadministrative staff. ICMC is a purpose-built surgery, located just a 5-minutewalk from Highbury and Islington Station, which has excellent underground,overground and national rail transportation links.

Main duties of the job
Providing a support role for GPsUndertaking administrative tasks and basic clinical tasks tohelp free up and redistribute GPs timeContribute to making appointments run smoother and betterthe patient

Experience
Reduce the clinical administrative burdenTo work under direct supervision and take instructions form the GPs and /or senior members of the admin team and senior management .

About us
Our practice ethos is to strive towards a partnershipbetween patients and health professionals based on the following key facetsMutual RespectWe endeavour to treat all our patients with dignity, respectand honesty. Everyone at Islington Central Medical Centre is committed todeliver an excellent service. We ask all patients to highlight anydiscrepancies and to offer the same commitment in return.Holistic CareWe treat patients and illnesses. This means that we areequally interested in the physical, psychological and social aspects of anindividual's care.Continuity of Care and the Therapeutic relationshipBuilding and maintaining a strong relationship betweendoctors, health professionals, and patients is essential to the way we work.This is especially so in the management of ongoing problems or long-termillness. In these circumstances we would encourage patients to continue seeingthe same health professional and wherever possible we will facilitate thisthrough our appointments system.Learning and TrainingWe are committed to the ongoing professional development ofour clinical and non-clinical team. We believe in life-long learning and allstaff undergo an annual appraisal where learning and development needs areidentified. We also recognise the benefit of supported learning for ourpatients and families in enhancing your ability to manage and deal with bothself-limiting and long-term illnesses.

Details

Date posted
21 October 2025

Pay scheme
Other

Salary
Depending on

Experience
Contract
Permanent

Working pattern
Full-time

Reference number
A5026-25-0Job location
sIslington Central Medical Centre28 Laycock StreetLondonN1 1SW

Job description

Job responsibilities
Pay: Starting at £26,000Starting date: Waiting for right candidate- openExcellent organisational and administrative skills, being proficient in word and excelWorking knowledge of EMIS and Docman useful, as work will involve using bothWorking knowledge of ERS useful, as work will involve knowing how to process ERSArrange appointments, referrals,tests and follow-upsAssisting senior GPs with administrative burden (include health processing forms, dealing with complaints with supervision and dealing with cancer safety netting)Assisting the management team with rotas, complaints and claimsActing on behalf of the GP to liaise with outsideagenciesMonitoring the practice emails and respondingAssisting with attaining QOF targetsInvolvement in the management of long term conditionsChase letters and resultsMaintain patient confidentialityFor all above areas where required, training will be provided

Job description

Person Specification

Qualifications
EssentialGCSE grade 1-C in English and Maths (or equivalent)Completed the Care CertificateDesirablePrevious

Experience
with EMIS, Docman and ERSWorking in a GP Surgery

Experience
Essential

Experience
working with the general public

Experience
in administrative roles

Experience
working in a healthcare settingGood knowledge of word and excel (good IT and organisational skills)DesirableKnowledge of the EMIS system

Person Specification

Experience
Essential

Experience
in administrative roles

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details