Head of Specialist Services Greater Manchester in Denton inDenton PUBLISHED THU 30 OCT 2025 Jump to job information section

Job summary
gtd healthcareis a values-driven, not-for-profit provider of innovative healthcare services across North-West England. With an annual turnover of £49 million, we are one of the regions largest NHS-commissioned providers of Primary and Urgent Care services.Clinically led and committed to delivering high-quality care, we have been serving patients for over 25 years. We are seeking to appoint a Head of Specialist Services to lead and develop our Specialist Services portfolio.Our Specialist Services support diverse communities across the region, delivering tailored care to meet the needs of patients and commissioners. Current services include migrant health provision across Greater Manchester, latent tuberculosis infection screening, community response and vaccination services, and acute visiting and 2-hour response services.This represents a key area of organisational growth, offering significant opportunities for innovation and service development. The successful candidate will provide strategic leadership to ensure services are designed and delivered in line with commissioner requirements and population health needs.We are seeking an

Experience
d, collaborative, and forward-thinking senior manager with the expertise to meet the challenges and opportunities of this rewarding leadership role.Given the services within the portfolio, the role requires cultural competence and an understanding of trauma-informed practice.For an informal discussion about this post, please contact us

Main duties of the job
The role will provide operational and service development leadership across all localities in the delivery ofgtdsportfolio of specialist services. The current budget for specialist services is £2.3m, with responsibility for managing the associated service budgets, delivery of cost efficiency schemes under the organisational Business Improvement Project, and support discussions around

Contract
ing arrangements.The Head of Specialist Services, with support fromgtdclinical leadership, will ensure that services within the specialist services portfolio deliver care that meet the highest quality and performance standards.The role carries delegated responsibility for operational performance of allgtd healthcareservices within scope, together with leading the development and delivery of new such services across the organisation, and driving transformation of these services in support of our ambitious QuEST - Quality, Excellence and Strategic Transformation, programme.The postholder will be the lead senior officer working with the Transformation Office and other colleagues to grow our specialist services portfolio, across the organisation and work with partners and commissioners at a local, regional and national level.You will embody the values and corporate personality ofgtd healthcareto help ensure that these are understood by all, and lived by staff across all our specialist services.

About us
Atgtd healthcarewe believe we do things differently. Our not-for-profit social value ethos, with a drive to innovate care, offers patients and our communities the best

Experience
possible and a unique opportunity to transform services.We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.Benefits packageAs an employee ofgtd healthcare, you'll be able to take advantage of our benefits package, including:working for a values-driven organisation;Real living wage employer;access to Wagestream, which provides flexible and on-demand access to stream your pay during the month, in real-time, when picking-up extra shifts;30 days annual leave, rising to 32 after five years of continuous service;flexible pension benefits including NHS pension scheme;flexible working hours and policies;family friendly and carer policies;opportunities to apply for innovation and quality awards;access togtd healthcareswellbeing initiatives, which offer a wide range of tools and resources;gtd healthcaresocial and fun activities;cycle to work schemeelectric car schemeOur Peoples Trust, become part of an employee owned organisation

Details

Date posted
30 October 2025

Pay scheme
Other

Salary
£69,883 to £74,970 a year NHS Pension, Yearly

Salary
appraisal

Contract
Permanent

Working pattern
Full-time, Flexible working

Reference number
U0061-25-Job location
sNew Century HouseProgress Way Off Windmill LaneDentonManchesterM34 2GP

Job description

Job responsibilities
gtd healthcareis a £49m turnover organisation providing healthcare across the North West of England. We deliver a diverse and extensive range of primary, urgent and specialist care, within GP practices, hospital settings and in community, all developed around our strong values base. We believe this scale offers enormous opportunities to deliver high quality care across a large geographic footprint and population, pioneer new digital innovations and creates a best in class sustainable out of hospital care models for the future. We are proudly not-for-profit and have a have deep commitment to not only providing the best care possible but also creating maximum social value through work with communities, patients, staff and other stakeholders.We have recently enhanced our operational leadership structure and are looking to appoint a Head of Specialist Services to lead, oversee and develop our Specialist Service portfolio.Specialist Services are defined for the purpose of this

Job description
as those that sit outside of the usual scope ofgtd healthcareprimary care and urgent care services, require specific additional skills and capabilities to deliver and can be best delivered as discrete services outside of the staffing and operational structures within localities or other services.We currently directly provide a range of specialist services across the North West that support specific communities and are designed and delivered to offer bespoke care to patients and for commissioners with unique needs. These currently comprise being the prime provider of migrant healthcare services across Greater Manchester, latent Tuberculosis infection screening, community response and vaccination provision, an acute visiting service and 2 hour response service across South Sefton, Southport and Formby.The Specialist Services portfolio represents an exciting area of organisational growth, providing substantial scope for innovation and service development. The Head of Service will work to creatively develop and tailor services to meet commissioners requirements taking into account the needs of the population and financial envelope.

Job summary
The role will provide operational and service development leadership across all localities in the delivery ofgtdsportfolio of specialist services. The current budget for specialist services is £2.3m.The Head of Specialist Services, with support fromgtdclinical leadership, will ensure that services within the specialist services portfolio deliver care that meet the highest quality and performance standards.The Head of Service will work with the inhousegtdAcademy to identify and

Address
training and development gaps to ensure service staff have the requisite knowledge and skills to meet the needs of specialist services.The role carries delegated responsibility for operational performance of allgtd healthcareservices within scope, together with leading the development and delivery of new such services across the organisation, and driving transformation of these services in support of our ambitious QuEST - Quality, Excellence and Strategic Transformation, programme.The postholder will be the lead senior officer working with the Transformation Office and other colleagues to grow our specialist services portfolio, across the organisation and work with partners and commissioners at a local, regional and national level.You will embody the values and corporate personality ofgtd healthcareto help ensure that these are understood by all, and lived by staff across all our specialist services; we:put patients first;look after our people;give great quality care;lead the way in transforming patient care;contribute towards the wellbeing of our local communities.Key duties and responsibilities include:Lead the operational teams within specialist service with compassion, integrity, energy and resilience.Responsibility to deliver

Contract
ed performance and quality standards.Work alongside other operational and locality staff to ensure there is clarity of accountability for staff and commissioners.Act as CQC registered manager for services within scope of specialist services that require CQC registration in their own right.Develop highly effective relationships with all stakeholders both inside the organisation and with all local, regional and national partners.Responsibility for managing the associated service budgets, delivery of cost efficiency schemes under the organisational Business Improvement Project, and support discussions around

Contract
ing arrangements.Lead development of new (or extended) service discussions in relation to specialist services, including leading and supporting new business tender submissionsAttend and participate in monthly operational committee and performance review meetings to interrogate operational service delivery.Line management of operational staff as requiredWork hard in collaboration with other Heads of Service to ensure zero territoriality in delivering services that span localitiesWork alongside the corporate affairs team to ensure there is a good understanding and awareness of specialist services acrossgtd.Work closely with the Transformation Office to identify and develop business opportunities for new specialist services.Ensure close links withgtdAcademy to explore opportunities for staff skills development to support specialist servicesProvide visible and credible leadership to the specialist services.Ensure compliance withgtd healthcarepolicies by allgtdstaff working in specialist services.As many aspects of services overlap, work closely as part of a widergtdhealthcare senior operational leadership team to ensure consistent outcomes are achieved, best practice is shared and collective resources are exploited.Work closely with all centralgtdteams to ensure consistency of standards and outcomes across the organisationAct as the CQC registered manager for services within the locality (with the exception ofgtdGMS GP Practices).Drive forward local innovation and service developments in order to continually improve clinical quality and safety, patient

Experience
, efficiency and performance.Respond timely and effectively to approaches by external stakeholders and partners which may require establishment of rapid services and supportEmbrace thegtdway, ensuring our core values are reflected in all aspects of business interactions.Develop effective networking internally and externally to share good practiceGive assurance internally and externally of the ability to safely align, resource, deliver and review specialist services against the most up to date guidance available updating organisational guidance timelyWork as part of thegtd healthcaresenior manager on-call rota.Be able to travel extensively across the organisation in order to provide effective leadership through;Gaining a deep understanding of in-scope service servicesBeing highly visible to staffDeveloping credibility across all stakeholders.Other duties:Any other duties, as agreed with the line manager to meet the needs of the organisation and support services. This may include travel to other sites within the organisation.Safeguarding:The post holder will ensure that the policy and legislation relating to child protection and safeguarding of Children, young people and vulnerable adults are adhered to. It is the responsibility of all staff to be aware of their individual responsibilities and to report any concerns to the identified person within your department/division or area of responsibility.

Job description

Person Specification

Qualifications
EssentialEducated to degree level or equivalent.DesirablePost graduate qualification or training.

Experience
Essential

Experience
of working in an operational service environment.

Experience
of establishment and maintenance of standards.

Experience
leading multi-disciplinary teams delivering complex services.

Experience
of maximising people performance.Knowledge of recruitment and innovative workforce solutions.

Experience
of service delivery and improvement.

Experience
of performance monitoring and management.Knowledge of financial planning, and

Experience
of budget management and resource allocation.

Experience
of establishment and maintenance of standards.Desirable

Experience
in equality, diversity and inclusion and cultural competence.An understanding of Trauma informed practice approach.

Experience
of staff management and implementation of HR functions.Skills and attributesEssentialStrong interpersonal skills, comfortable liaising with colleagues and stakeholders at all levels of seniority and professional background.Highly effective communicator.Collaborative and decisive.Good IT skills.Effective problem solving.Ability to lead and bring the best out in all team members.Approachable, trustworthy, reliable and responsive.Ability to meet deadlines.

Person Specification

Experience
Essential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details