Health Care Assistant in Hebburn inHebburn PUBLISHED TUE 4 NOV 2025 Jump to job information section
Band 3: Depending on experience
FIXEDTERM
Ellison View Surgery rePv6jrCh
Job description
Job summary
We are looking for a dedicated and compassionate Health Care Assistant to join our friendly and supportive team at Ellison View Surgery. This position is offered on a 3-month fixed-term basis with the potential to become permanent, providing an excellent opportunity to showcase your skills and develop your career within the practice.In this role, you will play an important part in delivering high-quality patient care, supporting our clinical team, and contributing to the smooth running of the practice. You will work closely with GPs, nurses, and other healthcare professionals, providing direct patient care, assisting with clinical procedures, promoting health and wellbeing, and enhancing the overall patient
Experience
. This role offers variety, professional development opportunities, and the chance to make a meaningful difference to the lives of our patients every day.
Main duties of the job
Consult with patients and their families to assess needs and support care planning.Assist clinical staff in delivering treatments, preventative care, long-term condition management, and patient education.Provide clinical support to nurses and other healthcare professionals, including basic clinical interventions and minor procedures under supervision.Act as a chaperone and support specimen handling, minor operations, and clinical waste management in line with IPC policies.Work within national and local protocols, recognising professional boundaries and knowing when to refer patients.Support enhanced services and practice administration as required.Participate in mandatory training, induction, appraisals, and ongoing clinical governance activities.Maintain a safe, tidy, and effective working environment at all times.
About us
Ellison View Surgery is a GP practice serving approximately 6,000 patients, supported by a skilled and
Experience
d clinical team comprising 3 Partners and 1 salaried GP. The team also includes 2 Practice Nurses, 1 Nursing Associate, 1 Health Care Assistant, 1 Phlemobotmist .Our administration team consists of a mix of enthusiastic Medical Receptionists and
Experience
d Senior Administrators.We pride ourselves on a friendly, supportive work environment while maintaining high standards of patient care.We value and support our team members with good terms & conditions
Details
Date posted
04 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
Depending on
Experience
Contract
Fixed termDuration3 months
Working pattern
Part-time
Reference number
A5753-25-0002
Job location
sThe Glen Primary Care Centre30 Glen StreetHebburnTyne And WearNE31 1NU
Job description
Job responsibilities
Core ResponsibilitiesThe following are the main responsibilities of the Healthcare Assistant in delivering health services. Additional tasks may be required depending on workload and staffing:Consult with patients and their families to assess patient needsAssist clinical staff in treatment, preventative care, long-term condition management, health promotion, and patient educationProvide clinical support to nurses and other healthcare professionalsDeliver basic clinical interventions under supervision to support patient safety and continuity of careAct as a chaperone when requiredRecord and prepare specimens for onward transportationAssist during minor operationsEnsure clinical waste is safely removed and sharps bins replaced in line with IPC policyWork within national and local protocols and adhere to safeguarding policies for adults and childrenRecognise professional boundaries and know when to escalate or refer patientsSupport enhanced services and other practice requirementsProvide support to the administrative team as requiredComplete mandatory training and induction programmesContribute to clinical governance initiativesMaintain a clean, safe, and effective working environmentAttend annual appraisals and support ongoing professional developmentWider ResponsibilitiesParticipate in audits and quality improvement initiativesEngage in local initiatives to enhance service delivery and patient careSupport and participate in shared learning activities
Job description
Person Specification
Personal QualitiesEssentialCan follow legal, ethical, and clinical policies and procedures and has knowledge of key organisational protocolsDemonstrates the ability to use initiative, discretion, and sensitivity in their workIs a confident problem solver, able to process information accurately and interpret data effectivelyBuilds positive relationships with people from all backgrounds, respecting diversity and individual lifestylesWorks effectively both as part of a team and independentlyHas excellent communication skills, able to understand and respond to patient needs clearly and empatheticallyIs sensitive and empathetic in distressing or challenging situationsShows a commitment to ongoing professional developmentIs punctual, reliable, and committed to supporting team effortsDemonstrates high integrity and loyaltyMaintains a clear and polite telephone mannerIs flexible, cooperative, and motivatedDesirableDemonstrate personal accountability and emotional resilience, working effectively under pressureHave strong organisational skillsBe competent in the use of MS Office and OutlookBe a confident problem solver, able to process information accurately and interpret data effectivelyBe able to effectively utilise resources to support efficient workingClinical Knowledge & SkillsEssentialThe ability to undertake vaccinationsAn understanding of the principles of ECGsThe ability to perform venepuncture
Experience
in wound care, including removal of sutures and staplesThe ability to carry out patient medicals, including height, weight, blood pressure, pulse, BMI, and other basic observationsThe ability to work within their own scope of practice, recognising when to escalate or refer to colleaguesConfident clinical IT system user skills and the ability to record accurate clinical notesUnderstand the requirement for PSDs and associated policyUnderstanding of safeguarding adults and childrenDesirableBroad knowledge of clinical governanceUnderstanding and ability to follow chaperone procedures
Qualifications
EssentialPossession of the Care Certificate or an equivalent recognised qualification.Evidence of training or
Qualifications
commensurate with the responsibilities of the post.
Experience
EssentialConfident working with members of the public in a supportive and professional mannerBrings
Experience
from a healthcare environment, understanding the importance of patient care and confidentialityDesirableHave previous
Experience
within a primary care settingPossess a good understanding of infection prevention and control procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
We are looking for a dedicated and compassionate Health Care Assistant to join our friendly and supportive team at Ellison View Surgery. This position is offered on a 3-month fixed-term basis with the potential to become permanent, providing an excellent opportunity to showcase your skills and develop your career within the practice.In this role, you will play an important part in delivering high-quality patient care, supporting our clinical team, and contributing to the smooth running of the practice. You will work closely with GPs, nurses, and other healthcare professionals, providing direct patient care, assisting with clinical procedures, promoting health and wellbeing, and enhancing the overall patient
Experience
. This role offers variety, professional development opportunities, and the chance to make a meaningful difference to the lives of our patients every day.
Main duties of the job
Consult with patients and their families to assess needs and support care planning.Assist clinical staff in delivering treatments, preventative care, long-term condition management, and patient education.Provide clinical support to nurses and other healthcare professionals, including basic clinical interventions and minor procedures under supervision.Act as a chaperone and support specimen handling, minor operations, and clinical waste management in line with IPC policies.Work within national and local protocols, recognising professional boundaries and knowing when to refer patients.Support enhanced services and practice administration as required.Participate in mandatory training, induction, appraisals, and ongoing clinical governance activities.Maintain a safe, tidy, and effective working environment at all times.
About us
Ellison View Surgery is a GP practice serving approximately 6,000 patients, supported by a skilled and
Experience
d clinical team comprising 3 Partners and 1 salaried GP. The team also includes 2 Practice Nurses, 1 Nursing Associate, 1 Health Care Assistant, 1 Phlemobotmist .Our administration team consists of a mix of enthusiastic Medical Receptionists and
Experience
d Senior Administrators.We pride ourselves on a friendly, supportive work environment while maintaining high standards of patient care.We value and support our team members with good terms & conditions
Details
Date posted
04 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
Depending on
Experience
Contract
Fixed termDuration3 months
Working pattern
Part-time
Reference number
A5753-25-0002
Job location
sThe Glen Primary Care Centre30 Glen StreetHebburnTyne And WearNE31 1NU
Job description
Job responsibilities
Core ResponsibilitiesThe following are the main responsibilities of the Healthcare Assistant in delivering health services. Additional tasks may be required depending on workload and staffing:Consult with patients and their families to assess patient needsAssist clinical staff in treatment, preventative care, long-term condition management, health promotion, and patient educationProvide clinical support to nurses and other healthcare professionalsDeliver basic clinical interventions under supervision to support patient safety and continuity of careAct as a chaperone when requiredRecord and prepare specimens for onward transportationAssist during minor operationsEnsure clinical waste is safely removed and sharps bins replaced in line with IPC policyWork within national and local protocols and adhere to safeguarding policies for adults and childrenRecognise professional boundaries and know when to escalate or refer patientsSupport enhanced services and other practice requirementsProvide support to the administrative team as requiredComplete mandatory training and induction programmesContribute to clinical governance initiativesMaintain a clean, safe, and effective working environmentAttend annual appraisals and support ongoing professional developmentWider ResponsibilitiesParticipate in audits and quality improvement initiativesEngage in local initiatives to enhance service delivery and patient careSupport and participate in shared learning activities
Job description
Person Specification
Personal QualitiesEssentialCan follow legal, ethical, and clinical policies and procedures and has knowledge of key organisational protocolsDemonstrates the ability to use initiative, discretion, and sensitivity in their workIs a confident problem solver, able to process information accurately and interpret data effectivelyBuilds positive relationships with people from all backgrounds, respecting diversity and individual lifestylesWorks effectively both as part of a team and independentlyHas excellent communication skills, able to understand and respond to patient needs clearly and empatheticallyIs sensitive and empathetic in distressing or challenging situationsShows a commitment to ongoing professional developmentIs punctual, reliable, and committed to supporting team effortsDemonstrates high integrity and loyaltyMaintains a clear and polite telephone mannerIs flexible, cooperative, and motivatedDesirableDemonstrate personal accountability and emotional resilience, working effectively under pressureHave strong organisational skillsBe competent in the use of MS Office and OutlookBe a confident problem solver, able to process information accurately and interpret data effectivelyBe able to effectively utilise resources to support efficient workingClinical Knowledge & SkillsEssentialThe ability to undertake vaccinationsAn understanding of the principles of ECGsThe ability to perform venepuncture
Experience
in wound care, including removal of sutures and staplesThe ability to carry out patient medicals, including height, weight, blood pressure, pulse, BMI, and other basic observationsThe ability to work within their own scope of practice, recognising when to escalate or refer to colleaguesConfident clinical IT system user skills and the ability to record accurate clinical notesUnderstand the requirement for PSDs and associated policyUnderstanding of safeguarding adults and childrenDesirableBroad knowledge of clinical governanceUnderstanding and ability to follow chaperone procedures
Qualifications
EssentialPossession of the Care Certificate or an equivalent recognised qualification.Evidence of training or
Qualifications
commensurate with the responsibilities of the post.
Experience
EssentialConfident working with members of the public in a supportive and professional mannerBrings
Experience
from a healthcare environment, understanding the importance of patient care and confidentialityDesirableHave previous
Experience
within a primary care settingPossess a good understanding of infection prevention and control procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Health Care Assistant:
Click to view
To work as a Health Care Assistant (HCA) in the UK, you will need a variety of skills and qualities to provide effective care and support to patients. Here are some essential skills and qualifications:
1. Communication Skills: Ability to communicate clearly and empathetically with patients, their families, and other healthcare professionals.
2. Interpersonal Skills: Building rapport with patients and providing emotional support is crucial.
3. Compassion and Empathy: Understanding the feelings and experiences of patients to provide the best possible care.
4. Physical Stamina and Strength: The role may involve lifting and moving patients, as well as being on your feet for long periods.
5. Teamwork: Collaborating with other healthcare professionals to deliver coordinated care.
6. Patience and Resilience: Caring for patients, especially those with complex needs, can be challenging, so patience is essential.
7. Attention to Detail: Noticing changes in a patient's condition and following care plans accurately.
8. Basic IT Skills: Many healthcare environments use electronic patient records, so familiarity with computers is beneficial.
9. Organizational Skills: Managing your time and priorities effectively to ensure that all patient needs are met.
10. Understanding of Health and Safety Regulations: Knowledge of infection control, safeguarding, and maintaining a safe environment for both patients and staff.
11. Basic Clinical Skills: Depending on the setting, you may need skills such as taking vital signs (temperature, pulse, blood pressure), assisting with personal care, and understanding basic medical terminology.
Qualifications
While formal qualifications are not always required to become an HCA, some employers may prefer candidates with:
- Relevant Experience: Experience in care settings, either paid or voluntary, is highly valued.
- NVQs or Diplomas: Qualifications in Health and Social Care, such as an NVQ Level 2 or 3, can enhance your employability.
- Basic First Aid Certification: Having this certification can be beneficial.
Additional Training
Many employers offer on-the-job training, and you may also be expected to complete mandatory training courses, such as:
- Manual handling
- Health and safety
- Safeguarding vulnerable adults and children
- Infection prevention and control
inHebburn
54.9726002838672 -1.5171670670320003 Hebburn 
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