Health Care Assistant in Urmston inUrmston PUBLISHED TUE 14 JAN 2025 Jump to job information section
£12.60 to £14.83 per hour GOOD SALARY
Mastercall Healthcare r6AaL6yD
Job description
Job Summary
Mastercall Healthcare is social enterprise organisation. Our mission is to achieve excellence in the care of our patients, providing a safe and caring high-quality service that is easily accessible. We provide several innovative out of hospital services, that have patients at the forefront of every service we provide.
An exciting opportunity has arisen to appoint permanent HCA at Trafford General hospital. The role will be working shifts of 6-hour duration 08.00- 14.00 & 14.00- 20.00. Rate of Pay £12.60 to £14.83 per hour
Interviews will be held W/C 27th January 2025.
Main duties of the job
The HCA will be working as part of the Clinical Team at Mastercalls Trafford Primary Care Centre (PCC) based at Trafford General Hospital.
This is an exciting new opportunity to work with our health care professionals, supporting the service provided by Mastercall Healthcare and helping to deliver high standards of care to our patients.
The post holder will work under the supervision of the clinical team and undertake appropriate duties delegated by the team. They will work collaboratively with the team to meet the needs of patients, following policy and procedures to deliver high quality responsive care.
The primary role will be to welcome patients, check their details are correct, ascertain the main reason for the patient attending the PCC so they are able to navigate the patient to the most appropriate service who can deal with their presenting complaint. The HCA will be provided with training on this so they are made aware of all the potential service streams the patient can be navigated to. If the patient is suitable for the Mastercall PCC then the HCA will carry out a set of initial observations. These will be including a respiratory rate, a blood pressure, capillary refill, heart rate, oxygen saturations and blood glucose monitoring. Following this the HCA will use a set of tools to establish a priority so that the rest of the team can see patients in the order of clinical priority
About Us
Mastercall Healthcare has over 28 years experience as an innovative, highly performing, award-winning Social Enterprise organisation.
We are passionate about providing the very best patient care at the very best place for the patient.
Our Social Value ethos commits us to ensuring the very best use of the public pound, maximising the return on investment of our commissioners, and supporting the NHS deliver affordable, effective, safe patient centred services.
Our purpose is to ensure that we deliver safe, high quality, patient centred services that support people to live and age well. We are here to support our community and our health and social care partners. We provide a range of highly effective urgent primary care services that support hospital admission avoidance and early supported discharge from hospital where clinically safe and appropriate.
Employee benefits include: Living Wage Employer NHS Pension Scheme NHS Blue light card/Discount scheme Flexible and homeworking Career Development Competitive rates of pay Generous holiday entitlement, long service enhancements and the option to purchase additional leave Wellbeing schemes
Date posted
January 2025
Pay scheme
Other
Salary
£12.60 to £14.83 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
B0540-25-0000
Job locations
International House
Pepper Road
Stockport
SK7 5BW
Trafford Healthcare Nhs Trust
Moorside Road
Urmston
Manchester
M415SL
Job Description
Job responsibilities
Job Responsibilities
HCA duties will include:
Provide assistance to the clinicians on duty
Provide a range of clinical tasks such and urinalysis as needed
Provide chaperoning duties when needed
Take and record patients blood pressure/ pulse, sats, respiratory rate and blood sugars
After appropriate training, to conduct face to face triage assessments for patients presenting for appointments using MTS.
Preparation and maintenance of clinical areas ensuring appropriate stock control
Undertake and record the tasks for which you have received appropriate training using electronic systems
Use early warning score to ensure a deteriorating patient is escalated to the appropriate senior person in a timely manner in accordance with policy and procedure
Give accurate and appropriate information to patients and groups within the sphere of own competence
To gain the underpinning knowledge and practical skills to administer basic life support or use of AED if necessary
Assisting in the assessment and surveillance of patients health and well-being
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
To proactively communicate with the team to ensure the smooth running of the shift.
To be responsible for prioritisation and timeliness of all consultations assigned to the shift.
Work with colleagues to maximise effective and efficient delivery of care to patients.
To record appropriate consultation details on electronic patient records.
To liaise with other local services such as the urgent care centre (UCC) should you identify a patient who fulfils the criteria of referral to them.
To follow Mastercalls policies and procedures.
Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
Communicate effectively with other team members and with the wider Mastercall teams.
Continuous Professional Development. The post holder will be expected to undertake ongoing personal, clinical and professional development in line with the responsibilities of the post. Responsible for developing and sustaining own knowledge, management, and skills (as appropriate) and professional awareness and maintain a professional profile. Accountable for and maintain own competence to practice along with compliance of mandatory training.
Responsibilities
Job description Job responsibilities
HCA duties will include:
Provide as
Mastercall Healthcare is social enterprise organisation. Our mission is to achieve excellence in the care of our patients, providing a safe and caring high-quality service that is easily accessible. We provide several innovative out of hospital services, that have patients at the forefront of every service we provide.
An exciting opportunity has arisen to appoint permanent HCA at Trafford General hospital. The role will be working shifts of 6-hour duration 08.00- 14.00 & 14.00- 20.00. Rate of Pay £12.60 to £14.83 per hour
Interviews will be held W/C 27th January 2025.
Main duties of the job
The HCA will be working as part of the Clinical Team at Mastercalls Trafford Primary Care Centre (PCC) based at Trafford General Hospital.
This is an exciting new opportunity to work with our health care professionals, supporting the service provided by Mastercall Healthcare and helping to deliver high standards of care to our patients.
The post holder will work under the supervision of the clinical team and undertake appropriate duties delegated by the team. They will work collaboratively with the team to meet the needs of patients, following policy and procedures to deliver high quality responsive care.
The primary role will be to welcome patients, check their details are correct, ascertain the main reason for the patient attending the PCC so they are able to navigate the patient to the most appropriate service who can deal with their presenting complaint. The HCA will be provided with training on this so they are made aware of all the potential service streams the patient can be navigated to. If the patient is suitable for the Mastercall PCC then the HCA will carry out a set of initial observations. These will be including a respiratory rate, a blood pressure, capillary refill, heart rate, oxygen saturations and blood glucose monitoring. Following this the HCA will use a set of tools to establish a priority so that the rest of the team can see patients in the order of clinical priority
About Us
Mastercall Healthcare has over 28 years experience as an innovative, highly performing, award-winning Social Enterprise organisation.
We are passionate about providing the very best patient care at the very best place for the patient.
Our Social Value ethos commits us to ensuring the very best use of the public pound, maximising the return on investment of our commissioners, and supporting the NHS deliver affordable, effective, safe patient centred services.
Our purpose is to ensure that we deliver safe, high quality, patient centred services that support people to live and age well. We are here to support our community and our health and social care partners. We provide a range of highly effective urgent primary care services that support hospital admission avoidance and early supported discharge from hospital where clinically safe and appropriate.
Employee benefits include: Living Wage Employer NHS Pension Scheme NHS Blue light card/Discount scheme Flexible and homeworking Career Development Competitive rates of pay Generous holiday entitlement, long service enhancements and the option to purchase additional leave Wellbeing schemes
Date posted
January 2025
Pay scheme
Other
Salary
£12.60 to £14.83 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
B0540-25-0000
Job locations
International House
Pepper Road
Stockport
SK7 5BW
Trafford Healthcare Nhs Trust
Moorside Road
Urmston
Manchester
M415SL
Job Description
Job responsibilities
Job Responsibilities
HCA duties will include:
Provide assistance to the clinicians on duty
Provide a range of clinical tasks such and urinalysis as needed
Provide chaperoning duties when needed
Take and record patients blood pressure/ pulse, sats, respiratory rate and blood sugars
After appropriate training, to conduct face to face triage assessments for patients presenting for appointments using MTS.
Preparation and maintenance of clinical areas ensuring appropriate stock control
Undertake and record the tasks for which you have received appropriate training using electronic systems
Use early warning score to ensure a deteriorating patient is escalated to the appropriate senior person in a timely manner in accordance with policy and procedure
Give accurate and appropriate information to patients and groups within the sphere of own competence
To gain the underpinning knowledge and practical skills to administer basic life support or use of AED if necessary
Assisting in the assessment and surveillance of patients health and well-being
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
To proactively communicate with the team to ensure the smooth running of the shift.
To be responsible for prioritisation and timeliness of all consultations assigned to the shift.
Work with colleagues to maximise effective and efficient delivery of care to patients.
To record appropriate consultation details on electronic patient records.
To liaise with other local services such as the urgent care centre (UCC) should you identify a patient who fulfils the criteria of referral to them.
To follow Mastercalls policies and procedures.
Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
Communicate effectively with other team members and with the wider Mastercall teams.
Continuous Professional Development. The post holder will be expected to undertake ongoing personal, clinical and professional development in line with the responsibilities of the post. Responsible for developing and sustaining own knowledge, management, and skills (as appropriate) and professional awareness and maintain a professional profile. Accountable for and maintain own competence to practice along with compliance of mandatory training.
Responsibilities
Job description Job responsibilities
HCA duties will include:
Provide as
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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Can you describe your familiarity with taking vital signs, such as blood pressure and pulse? What steps do you follow to ensure accuracy?
How would you handle a situation where a patient is distressed or in pain?
What do you understand by triage assessments, and why is it important in a primary care setting?
Can you explain how you would conduct a basic health assessment for a patient who has just arrived for an appointment?
What strategies do you employ to make patients feel comfortable and welcomed in a healthcare environment?
1. Can you describe your familiarity with taking vital signs, such as blood pressure and pulse? What steps do you follow to ensure accuracy?
2. How would you handle a situation where a patient is distressed or in pain?
3. What do you understand by triage assessments, and why is it important in a primary care setting?
4. Can you explain how you would conduct a basic health assessment for a patient who has just arrived for an appointment?
5. What strategies do you employ to make patients feel comfortable and welcomed in a healthcare environment?
Useful skills for a Health Care Assistant:
Click to view
To work as a Health Care Assistant (HCA) in the UK, you will need a variety of skills and qualities to provide effective care and support to patients. Here are some essential skills and qualifications:
1. Communication Skills: Ability to communicate clearly and empathetically with patients, their families, and other healthcare professionals.
2. Interpersonal Skills: Building rapport with patients and providing emotional support is crucial.
3. Compassion and Empathy: Understanding the feelings and experiences of patients to provide the best possible care.
4. Physical Stamina and Strength: The role may involve lifting and moving patients, as well as being on your feet for long periods.
5. Teamwork: Collaborating with other healthcare professionals to deliver coordinated care.
6. Patience and Resilience: Caring for patients, especially those with complex needs, can be challenging, so patience is essential.
7. Attention to Detail: Noticing changes in a patient's condition and following care plans accurately.
8. Basic IT Skills: Many healthcare environments use electronic patient records, so familiarity with computers is beneficial.
9. Organizational Skills: Managing your time and priorities effectively to ensure that all patient needs are met.
10. Understanding of Health and Safety Regulations: Knowledge of infection control, safeguarding, and maintaining a safe environment for both patients and staff.
11. Basic Clinical Skills: Depending on the setting, you may need skills such as taking vital signs (temperature, pulse, blood pressure), assisting with personal care, and understanding basic medical terminology.
Qualifications
While formal qualifications are not always required to become an HCA, some employers may prefer candidates with:
- Relevant Experience: Experience in care settings, either paid or voluntary, is highly valued.
- NVQs or Diplomas: Qualifications in Health and Social Care, such as an NVQ Level 2 or 3, can enhance your employability.
- Basic First Aid Certification: Having this certification can be beneficial.
Additional Training
Many employers offer on-the-job training, and you may also be expected to complete mandatory training courses, such as:
- Manual handling
- Health and safety
- Safeguarding vulnerable adults and children
- Infection prevention and control
inUrmston
53.4537091 -2.3705671 Urmston, England, United Kingdom 
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