Health Care Assistant in Warlingham inWarlingham PUBLISHED FRI 31 OCT 2025 Jump to job information section

Job summary
This position is advertised on behalf or Elizabeth House Medical Practice, the employer.Elizabeth House Medical Practice is a small, dynamic, and patient-focused GP surgery in the heart of Dorking. We are currently seeking aHealthcare Assistant (HCA)to join our friendly and supportive team.If you have

Experience
inphlebotomy and wound care, and are passionate about delivering high-quality care in a community setting, we'd love to hear from you.Elizabeth House Medical Practice is a small but dynamic practice thatputs its patients and staff first. If you are keen to develop the role ofHealthcare Assistant in primary care, then we are the team for you.

Main duties of the job
You'll play a key role in supporting our clinical team and helping patients feel cared for and confident in their treatment. Your responsibilities will include:Running our phlebotomy clinicsSupporting practice nurses and GPs during clinicsConducting New Patient Health ChecksAdministering immunisationsProviding wound carePerforming ECGsPromoting health and wellbeing through screening and educationAssisting with coil clinicsManaging 24-hour ambulatory blood pressure monitoring

About us
We are a small, friendly team which aims to develop and train all our staff to their full potential.We provide a high standard of patient care and come in the top 10 practices in Surrey each year.

Details

Date posted
31 October 2025

Pay scheme
Other

Salary
Depending on

Experience
Band 3 24,937- 26,598 – Band 4 27,485 -30,162 DOE

Contract
Permanent

Working pattern
Part-time

Reference number
UJob location
sElizabeth House Medical515 Limpsfield RoadWarlinghamSurreyCR6 9LF

Job description

Job responsibilities
Job summary
:Working under the direct supervision of the nurse practitioner and senior practice nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.Duties and responsibilities:New patient health checksECG recordingPhlebotomyMinor wound care under the direct supervision of the practice nurseFlu vaccination and pneumococcal under PSD completed by GPChaperoning dutiesChecking trollies in clinical rooms to ensure stock is in date and available for all cliniciansCheck the emergency trolley weeklyTo order pathology supplies and medical supplies.Ensure stock rotation and recording of deliveriesMonitor fridge temp each morning on the remote website, in line with the cold chain policyProcessing and management of laboratory samples requested by GPs/nursesAssisting in the assessment and surveillance of patients health and well-beingHelping to raise awareness of health and well-being, and how it can be promotedAssisting with the collection and collation of data on needs related to health and well-beingAssisting the admin in the booking of annual reviews and recall for new patient health checks.ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this

Job description
, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & SafetyThe post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):Using personal security systems within the workplace according to practice guidelinesAwareness of national standards of infection control and cleanliness, and regulatory /

Contract
ual / professional requirements, and good practice guidelinesResponsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangementsManagement and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staffResponsible for hand hygiene across the practiceOwnership of infection control and clinically based patient care protocols, and implementation of those protocols across the practiceActive observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriateIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the clinical and patient processMaking effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processesMonitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc, is sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.Safe management of sharps procedures including training, use, storage and disposalUsing appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible managementActively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognisedKeeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managersUndertaking periodic infection control trainingRoutine management of own team / team areas, and maintenance of workspace standardsWaste management including collection, handling, segregation, container management, storage and collectionSpillage control procedures, management and trainingDecontamination control procedures, management and training, and equipment maintenanceMaintenance of sterile environmentsDemonstrate due regard for safeguarding and promoting the welfare of children.Equality and diversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.Personal/Professional developmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQualityThe post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognize peoples needs for alternative methods of communication and respond accordinglyContribution to the Implementation of Services:The post-holder will:Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own work

Job description

Person Specification

Experience
EssentialPhlebotomy

Experience
DesirablePrevious

Experience
in GP setting / wound care.

Qualifications
DesirableHCA Certificate

Person Specification

Experience
EssentialPhlebotomy

Experience
DesirablePrevious

Experience
in GP setting / wound care.

Qualifications
DesirableHCA Certificate

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details