Health Care Security Operations Officer in Exeter inExeter PUBLISHED FRI 31 OCT 2025 Jump to job information section

Job summary
Join a dedicated team delivering a professional, round-the-clock security service at the Royal Devon University Healthcare Trust. As part of our security team youll play a vital role in protecting our patients, staff, and visitors, helping to maintain a safe and supportive environment. From preventing crime and managing challenging behaviour to providing a reassuring presence on site, your work will directly support patient care across our busy hospital settings.

Main duties of the job
For more detail about the main duties of this role, please see the

Job description
section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Details

Date posted
31 October 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year per annum pro rata

Contract
Permanent

Working pattern
Full-time

Reference number
185-1552-11855

Job location
sRoyal Devon University Healthcare NHS Foundation TrustExeterDevonEX2 5DW

Job description

Job responsibilities
For more information on the

Job description
and Responsibilities please click the link below.More detail about the roleAs a key member of the Estates and Facilities Division, youll be part of a highly responsive team providing 24/7 support across the Trusts sites, including Wonford, Heavitree and Mardon House.Your responsibilities will include:Responding to incidents involving theft, assault, anti-social behaviour, and other security concernsSupporting clinical teams with patients experiencing confusion, delirium, dementia or post-operative deliriumAdapting your approach to ensure all interactions with patients are handled with empathy, professionalism and careUsing de-escalation techniques as a first approach, backed up by accredited physical intervention trainingWriting accurate and timely incident reports and statements to support investigations or police involvementMonitoring and operating CCTV systems and supporting the Trusts car parking team as requiredYoull be working an average 37.5 hours per week on a 4-week rolling rota with 12 hour day and night shifts, with enhancements for nights, weekends and bank holidays. These enhancements typically amount to an additional £5,000 per annum pro rata on top of the basic

Salary
.This role attracts

Salary
enhancements (see below for more detail) - please note that we are a 24/7 service, 365 days a year.What we're looking forStrong verbal and written communication skills

Experience
of working in the security sector is essential.

Experience
of working in a public-facing or healthcare environment is desirableAbility to stay calm under pressure and respond with confidence and compassionFull clean UK driving licence - Manual and automatic transmissionWillingness to undertake training including physical intervention, conflict resolution and manual handlingA professional, approachable and team-focused attitudePlease note:This role is not eligible for sponsorship under the Skilled Worker visa route. The position does not meet the required criteria outlined by the UK's immigration regulations, such as being on the list of eligible occupations or meeting the necessary

Salary
thresholds. As a result, candidates must have an existing right to work in the UK that does not require visa sponsorship. Applicants should ensure they possess the appropriate right to work before applying, as the Trust will not be able to provide support for visa applications or sponsorship for this role.

Working pattern
:37.5 hours per week. Day and Night shifts, 12 hours in duration, following a rolling 4 week pattern.Interview Date:To be confirmedFor further information please contact:John Rowland, Deputy Security Manager on or email an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.TheRoyal Devon University Healthcare NHS Foundation Trustwas established in April 2022, bringing together the expertise of both theRoyal Devon and Exeter NHS Foundation TrustandNorthern Devon Healthcare NHS Trust.BenefitsWe will work together to maintain a culture that develops and supports you and your team.This might include funding for a care certificate, a degree or leadership

Qualifications
. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.Looking after you is important to us.We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary
is not the only financial benefitYou'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.You will also have access to other benefits including:National discount services such as the Blue Light Card and Health Service Discounts.

Salary
sacrifice options including our OFSTED rated outstanding nursery onsite at ExeterCar lease schemes.The NHS Pension scheme (one of the most generous and comprehensive in the UK).Cycle to work schemeThese are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Salary
.This role attracts

Person Specification
General RequirementsEssentialSee

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text above, and (where applicable) you can download a copy of the full

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DesirableSee

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DesirableSee

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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details