Health Care Support Worker in Bishop Auckland inBishop Auckland PUBLISHED SAT 22 MAR 2025 Jump to job information section
Job description
Job Summary
We have an exciting opportunity for a motivated Health Care Support Worker to join our Childrens Outpatient Team. This post will be predominantly based at Bishop Auckland and Darlington. Our team supports around 32,000 appointments per year so this is a busy role where no two days are the same. This role is for 26.25 hours
Main duties of the job
You will be welcoming children and families to the department, supporting Consultant and Nurse led clinics, performing clinical observations and supporting our nursing team with investigations and procedures. You will be expected to take bloods after appropriate training. As well as being a great team player, were looking for someone who is flexible, has initiative and excellent communication skills and will take pride in ensuring the department is maintained to a high standard.
About Us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success
Date posted
20 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9439-2425-1585
Job locations
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Job Description
Job responsibilities
This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site
Responsibilities
Job description Job responsibilities
This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site
Person Specification
Skills
Special Skills and Knowledge Essential
We have an exciting opportunity for a motivated Health Care Support Worker to join our Childrens Outpatient Team. This post will be predominantly based at Bishop Auckland and Darlington. Our team supports around 32,000 appointments per year so this is a busy role where no two days are the same. This role is for 26.25 hours
Main duties of the job
You will be welcoming children and families to the department, supporting Consultant and Nurse led clinics, performing clinical observations and supporting our nursing team with investigations and procedures. You will be expected to take bloods after appropriate training. As well as being a great team player, were looking for someone who is flexible, has initiative and excellent communication skills and will take pride in ensuring the department is maintained to a high standard.
About Us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success
Date posted
20 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9439-2425-1585
Job locations
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Job Description
Job responsibilities
This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site
Responsibilities
Job description Job responsibilities
This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site
Person Specification
Skills
Special Skills and Knowledge Essential
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership.
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient
- observations
- Knowledge of care and related
- procedures, clinical observations,
- relevant legislation
- Ability to work hours flexibly when
- service needs require.
- Ability to travel independently across
- sites to fulfil the requirements of the post.
- Self-motivated and able to motivate
- others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work
- environment and respond to change.
- Be able to offer pastoral care to
- mentors and students when
- providing feedback on performance
- Computer skills
- Ability to learn new skills
- Previous experience in caring for
- others
- Relevant NVQ level 3 or equivalent
- relevant experience
- Care Certificate or willingness to
- complete within first 6 months of
- commencement in post
- GCSE equivalent in English and
- Mathematics
- Short courses relevant to undertake
- patient and clinical care duties
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership.
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient
- observations
- Knowledge of care and related
- procedures, clinical observations,
- relevant legislation
- Ability to work hours flexibly when
- service needs require.
- Ability to travel independently across
- sites to fulfil the requirements of the post.
- Self-motivated and able to motivate
- others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work
- environment and respond to change.
- Be able to offer pastoral care to
- mentors and students when
- providing feedback on performance
- Computer skills
- Ability to learn new skills
- Previous ex
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Health Care Support Worker:
Click to view
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
inBishop Auckland
54.663822 -1.678788 Bishop Auckland, England, United Kingdom 
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