Health Informatics Support Worker | South East Coast Ambulance Service NHS Foundation Trust in Paddock Wood inPaddock Wood PUBLISHED WED 8 OCT 2025 Jump to job information section

Health Informatics Support Worker | South East Coast Ambulance Service NHS Foundation Trust Job details Posting date: October 2025 Salary: Not specified Additional salary information: £24,937 - £26,598 per annum Hours: Part time Closing date: November 2025 Location: Paddock Wood, TN12 6BE Company: South East Coast Ambulance Service NHS Foundation Trust Job type: Permanent Job reference: 7470248/278-HISWSecondment-1025-AS Apply for this job Summary Health Informatics Support Worker • Based at Paddock Wood Make Ready, with an opportunity for some home working and some travel across SECAmb sites • Band 3 under NHS Agenda for Change An exciting opportunity to join a SECAmb's busy Health Informatics Team. The Trust has made a commitment to improving outcomes from clinical audit. This post holder will be required to accurately source patient records and collate the associated clinical data to support Clinical Audit and Quality Improvement. The data will be analysed within the team and reported to internally clinicians, the Trust leadership teams and Trust Board, and externally as appropriate. The postholder will be committed to creating a culture of continuous improvement and will work to improve the effectiveness of processes within the team as well as supporting improvement across the Trust. The Health Informatics Team is responsible for the management and audit of paper and electronic clinical records. This includes scanning, indexing and secure storage of all paper clinical records created within the Trust whilst managing the internal data flow and data validation processes for electronic and paper records. The department is also responsible for the collection of data from clinical records; the use of this data to produce reports that drive improvements in the quality of care provided by the Trust; and for sharing learning alongside the knowledge and skills required for clinical audit and improvement with colleagues across the Trust. • Opportunity to join the NHS Pension Scheme • A minimum 27 days' holiday each year, increasing after 5 years’ service. • Personal and professional development and training opportunities. • Salary Sacrifice schemes for cars or push bikes. • Access to occupational health and counselling services. • Award-winning wellbeing hub • Back up buddy App • Access to NHS discounts, offering NHS employees a range of money-saving deals. In this role you will: • Receive, sort and store complete Patient Clinical Records (and associated forms) in date/station order. • Take responsibility for, and accurately record receipt of Patient Clinical Records from Logistics drivers. • To deputise for the Health Informatics Manager (non-clinical) in their absence undertaking clearly defined tasks to ensure business continuity. • To undertake scheduled scanning and data validation processes. You will also undertake secondary validation of records for the Trust’s reporting of Clinical Outcome Indicators and other measures as required. • To run the alpha-numeric processing of data for paper clinical records using the Trusts software and undertake Quality Assurance processes to ensure all scanned records are imported correctly for data validation. • Investigating mis-matched data and user errors within the Trust’s electronic record system. Retrospectively auditing records to ensure accuracy and quality of data within multiple databases. • Collection and input of accurate data relating to all aspects of Health Records for reporting to internal and external key stakeholders. This advert closes on Wednesday 22 Oct 2025 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .