Health and Justice Navigator in (Wolverhampton/Bloxwich and Oldbury) in(Wolverhampton/Bloxwich and Oldbury) PUBLISHED WED 12 NOV 2025 Jump to job information section
Band 4: £27,485 to £30,162 a year per annum
PERMANENT
Job description
Job summary
An exciting opportunity has arisen within the Liaison & Diversion Team for the role of Liaison & Diversion Navigator based in police custody.Liaison & Diversion (L&D) services identify people who have substance misuse, mental health, learning disability or other vulnerabilities when they first come onto contact with the criminal justice system. We look to identify unmet need and vulnerabilities that often lead to or exacerbate offending behaviour, offer onward referral and signposting as appropriate. We liaise across agencies to support onward planning and intervention to
Address
identified needs and where appropriate support the diversion of individuals away from the criminal justice process into a more appropriate setting.We work in Police Custody Suites, Courts and Community throughout the Black Country and offer assessments to individuals within the Criminal Justice system including Voluntary Attendees. We help to inform decision makers with relevant and timely information to support sentencing and disposal outcomes.We offer brief community based intervention to maximise service user access and engagement with appropriate services.This is an 'all age' service and so you will be required to work with people from the age of 10 years upwards.THIS ROLE IS SUBJECT TO POLICE VETTING
Main duties of the job
**Please refer to the attached
Job description
and
Person Specification
for further
Details
on this role.**
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.Please note, we may be required to close this vacancy early if we receive a high volume of applicationsPlease be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 4
Salary
£27,485 to £30,162 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
3LBG-25-7596066
Job location
sBlack Country Police Custody(Wolverhampton/Bloxwich and Oldbury)B70 7JB
Job description
Job responsibilities
**Please refer to the attached
Job description
and
Person Specification
, in summary:**Independently undertake face to face and electronic screening to support the identification of multiple vulnerabilities of people who have been in contact with the criminal justice system or immigration centre, such as police custody, courts, and prison and community settings. Working to guidelines. Work within limitations and escalate to IOHP as appropriate. Provide an embedded service in police custody suites, courts and prisons working within legislation requirements, such as PACE (1984). Work as part of a team with the freedom to work independently, particularly in relation to providing advice to service users, carers, and professionals who contact the service. Work with service users in conjunction with other professionals, to devise and implement effective individualised programmes of support. Support service users to gain access to resources to include benefits, welfare rights, housing and health promotion. Provide compassion to vulnerable individuals at points of acute vulnerability in the criminal justice process. To support criminal justice agencies to better identify vulnerabilities in their respective environments. Provide criminal justice agencies with advice and information regarding pathways to access further support. To secure referrals into mainstream health and social care services and other relevant interventions and support services from a range of statutory and voluntary providers. Identify levels of risk and escalate to practitioner where appropriate.
Job description
Job description
and
Person Specification
Qualifications
EssentialNVQ Level 3 Health & Social Care (or willingness to work towards) or equivalent
Experience
.The post holder will require additional vetting by partner agencies; this includes Police Vetting and / or Prison Clearance.DesirableTraining in Supporting / Mentoring / coaching.
Experience
Essential
Experience
of working with a range of vulnerabilities which may include mental health, physical health, learning disabilities, abuse, addiction and social issues.
Experience
of working with a range of statutory, non-statutory agencies.Desirable
Experience
and/or sound knowledge of the Criminal Justice System.
Experience
of working in a community based setting.
Experience
of implementing personalised care plans or rehabilitation plans.
Person Specification
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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Can you describe a time when you identified a vulnerability (for example mental health, substance misuse or a learning disability) in someone engaged with criminal justice services and how you responded?
This role requires face‑to‑face and electronic screening in police custody. How do you ensure thorough, accurate screening under pressure, and what systems have you used previously?
Give an example of when you had to liaise with multiple agencies (police, probation, health or social care) to secure a referral or service for a client. What challenges did you face and how did you resolve them?
You’re working in a custody suite and identify a 15‑year‑old who is intoxicated and expressing self‑harm thoughts. What immediate steps would you take and how would you manage safeguarding?
How do you apply legislation and local policy (for example PACE) in your practice when working in custody? Can you give a concrete example?
1. 1. Can you describe a time when you identified a vulnerability (for example mental health, substance misuse or a learning disability) in someone engaged with criminal justice services and how you responded?
2. 2. This role requires face‑to‑face and electronic screening in police custody. How do you ensure thorough, accurate screening under pressure, and what systems have you used previously?
3. 3. Give an example of when you had to liaise with multiple agencies (police, probation, health or social care) to secure a referral or service for a client. What challenges did you face and how did you resolve them?
4. 4. You’re working in a custody suite and identify a 15‑year‑old who is intoxicated and expressing self‑harm thoughts. What immediate steps would you take and how would you manage safeguarding?
5. 5. How do you apply legislation and local policy (for example PACE) in your practice when working in custody? Can you give a concrete example?
in(Wolverhampton/Bloxwich and Oldbury)
52.52393872516875 -2.022713074619448 (Wolverhampton/Bloxwich and Oldbury) 
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