Health Support Worker - Hollybank (Children's Short Break Service) in Orpington inOrpington PUBLISHED FRI 31 OCT 2025 Jump to job information section
Band 3: £29,651 to £31,312 a year Inc HCAS per annum pro rata
PERMANENT
Bromley Healthcare CIC r6CvRAEU
Job description
Job summary
Health Support Worker - Hollybank (Children's Short Break Service)Male carer's required but applications from those who have
Experience
of working with children with mental health issues and challenging behaviour also welcomeHrs are variable and worked as shifts covering 7 days a week, inc nights -Full and Part-time hours available£29,651 - £31,312 Inc HCAS PA pro rataAre you looking for a different challenge?We are looking for Health Care Support Workers who are caring, compassionate, and genuinely interested in working with children and young people with complex healthcare needs and challenging behaviours.It's our job to give children / young people a home away from home by providing a caring environment where our focus is on meeting their needs - whether this is having fun, or growing in confidence and developing skills for independence.You will be an essential part of our team, playing a valuable role in providing care and support to ensure the needs of the children are met.
Experience
in working with children and young people, particularly those with learning disabilities and complex healthcare needs, is beneficial, so too is a genuine passion for making a difference in the lives of children and young people. Your ability to adapt to various situations, work collaboratively, and provide a safe environment will be key.Proposed Interview Date is proposed to be towards the end of November
Main duties of the job
To assist senior support staff in the day-to-day care of children receiving short-term breaks at Hollybank.To assist as a member of the team in the development of a homely and caring atmosphere, that is able to provide for the children and young people's physical, sensory, emotional, intellectual and social needs.To contribute to the development of individual children's profiles and care plans and assist senior staff in implementing individual care plans for each child receiving a service.To support less
Experience
d staff and/or bank staff in the above activities where delegated to do so by senior staff.We will provide you with the necessary support and training to excel in your responsibilities, ensuring that you are equipped to provide the highest quality care. Being part of our team offers opportunities for personal and professional growth.
About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting, to specialist nurses, as well as therapy services for children, young people and adults. Being born from NHS Bromley's community provider unit we have been providing community services to the people of Bromley for many years and we have a wealth of
Experience
.Social Enterprises are a fairly new and exciting way to deliver healthcare offering many of the traditional advantages of the NHS with the freedom for innovation by being able to reinvest any surpluses we make into the community.
Salary
is dependent on NHS
Experience
and current banding/pay point, applicants from outside the NHS will receive the start point of the
Salary
scale in line with NHS terms & conditions.Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.
Details
Date posted
31 October 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£29,651 to £31,312 a year Inc HCAS per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
848-BHC-294-25
Job location
sHollybank143 Chislehurst RoadOrpingtonBR6 0DS
Job description
Job responsibilities
To be aware of and respond to childrens emotional and physical needs and report on these to the senior staff.To assist the children in the creation and maintenance of a homely environment that is conducive to their personal development.To participate in the implementation of individual care plans under the supervision of senior staff.To act as key worker to named children, ensuring their care plans are up to date and reviewed as required, sharing information within the team and acting as link for the family.To recognise the childrens individual rights to privacy, confidentiality, dignity and respect and to help them to make choices and decisionsTo respond to individual childrens personal care and help them to maintain a good standard of personal hygiene.To promote a daily routine and when on night duty, settle children into bed and monitor their sleep patterns during the night as required.To accompany children on outings into the community.In line with Bromley Healthcares Medication Procedure, to participate in regular proficiency assessments and attend regular in-house medication updates. To administer P.R.N and routine medication using agreed competency frameworks. To record accurately in Medication Administration Record Chart (MAR) in accordance with the medication and record keeping procedures.To safely check and record medication on admission and departure in accordance with medication procedureIn line with Bromley Healthcares Enteral Feeding policy, to participate in proficiency assessments and competency framework, and attend regular in-house updates.To undertake clinical skills assessments following training.To be aware of and assist in meeting childrens individual healthcare and behavioural/emotional/sensory needs and respond appropriately.To monitor and maintain the safety and security of the children and report issues as appropriate to the senior staff in charge.To maintain the secure keeping of impress money, petty cash, childrens money and personal belongings in line with Bromley Healthcare policy.To participate, where appropriate, in reviews and meetings held regarding individual children.Under the direction of senior staff, to participate in visiting children/families in their own home and/or school when appropriate.To use a variety of communication methods according to the needs of the children.To give to children and young people opportunities to develop their independence skills and to make choices, to listen to their views and respond appropriately.To develop and maintain the ability to manage children with challenging behaviours and complex health care needs including the application of appropriate strategies.In line with the individual childs risk assessment and care profile to be responsible for children and young peoples care and activities under the direction of senior staff reporting back any issues or changes in the childrens needs, so care plans can be reviewed and updated as required.To ensure that the health and safety needs of the children and young people are met with an appropriate focus on risk takingTo participate in regular supervision, team days and staff meetings.To undertake domestic tasks such as shopping, washing, ironing, cleaning surfaces and appliances in agreed designated areas.To develop a working knowledge of child protection procedures reporting any concerns to the manager, deputy manager or senior on duty.To ensure work methods are sensitive to peoples gender and culture.To immediately report to senior staff any incident or practice which is, or may be, to the detriment of the children or colleagues/the service. To record incidents on Datix forms daily log book and in sanctions or restraints books, whichever is appropriate.To take part in the Bromley Healthcare annual Appraisal process and contribute to the development of a Personal Development Plan to identify individual training needs. To attend training sessions that are identified as being of benefit to the post-holder or service as a whole.To participate in actions to achieve Bromley Healthcare and Hollybanks service objectives. To participate in action plans to ensure compliance with National Minimum Standard (Childrens Homes 2and recommendations of Ofsted and Regulation 44 Reports.To maintain accurate records as required by the service and Bromley Healthcare in paper or electronic format and to record activity on EMISTo maintain the security and appearance of the building, reporting any faults including faulty equipment promptly to the Management team within Hollybank.To observe confidentiality of records and health information at all times and be aware of and practice the principles of data protection and Caldicott principals.To deal with telephone and/or email messages sensitively taking appropriate action as required, or ensure they are passed on for action to a senior member of staff. Record calls in the daily handover books and on individual Emis records where appropriate.To receive initial complaints sensitively and ensure they are responded to by a member of the senior team, as per the Bromley Healthcare complaints procedure.Any other duties as designated by senior staff and commensurate with the post.
Job description
Person Specification
QualificationEssentialGCSE or equivalent in Maths and EnglishDesirableFurther study/
Qualifications
in Childcare or Health
Experience
working within a Children's Home settingNVQ3 Health and social care - children and young peopleDiploma in residential childcareTrainingEssentialEvidence of further professional developmentSkillsEssentialFlexible, able to work within the residential short stay setting, as well as home visit as necessary.Attend meetings and keep Children's records up to date (electronic and paper).Ability to relate with others. Good communication skills.Excellent communication skills (verbal and written)DesirableEnteral feedingMedicine managementEmergency care for epilepsy, anaphylaxis and asthma
Experience
EssentialWorking with childrenUnderstanding children with special needs.Worked with adults with a learning disabilityWorked with adults or children with complex health needsDesirablePrevious work with children in schools, Children's homes, or one-to-one work with a child.Personal QualitiesEssentialGood Interpersonal Skills.Car driver with access to a vehicle for work.Sensitivity to the needs of others. Able to take direction.Flexible approach to meeting service & client needs.Able to work individually and as part of a team.Information TechnologyEssentialGood computer skills. Ability to work the technology in use within the serviceDesirableKnowledge of Emis, Datix and word documents
Qualifications
in Childcare or Health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Health Support Worker - Hollybank (Children's Short Break Service)Male carer's required but applications from those who have
Experience
of working with children with mental health issues and challenging behaviour also welcomeHrs are variable and worked as shifts covering 7 days a week, inc nights -Full and Part-time hours available£29,651 - £31,312 Inc HCAS PA pro rataAre you looking for a different challenge?We are looking for Health Care Support Workers who are caring, compassionate, and genuinely interested in working with children and young people with complex healthcare needs and challenging behaviours.It's our job to give children / young people a home away from home by providing a caring environment where our focus is on meeting their needs - whether this is having fun, or growing in confidence and developing skills for independence.You will be an essential part of our team, playing a valuable role in providing care and support to ensure the needs of the children are met.
Experience
in working with children and young people, particularly those with learning disabilities and complex healthcare needs, is beneficial, so too is a genuine passion for making a difference in the lives of children and young people. Your ability to adapt to various situations, work collaboratively, and provide a safe environment will be key.Proposed Interview Date is proposed to be towards the end of November
Main duties of the job
To assist senior support staff in the day-to-day care of children receiving short-term breaks at Hollybank.To assist as a member of the team in the development of a homely and caring atmosphere, that is able to provide for the children and young people's physical, sensory, emotional, intellectual and social needs.To contribute to the development of individual children's profiles and care plans and assist senior staff in implementing individual care plans for each child receiving a service.To support less
Experience
d staff and/or bank staff in the above activities where delegated to do so by senior staff.We will provide you with the necessary support and training to excel in your responsibilities, ensuring that you are equipped to provide the highest quality care. Being part of our team offers opportunities for personal and professional growth.
About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting, to specialist nurses, as well as therapy services for children, young people and adults. Being born from NHS Bromley's community provider unit we have been providing community services to the people of Bromley for many years and we have a wealth of
Experience
.Social Enterprises are a fairly new and exciting way to deliver healthcare offering many of the traditional advantages of the NHS with the freedom for innovation by being able to reinvest any surpluses we make into the community.
Salary
is dependent on NHS
Experience
and current banding/pay point, applicants from outside the NHS will receive the start point of the
Salary
scale in line with NHS terms & conditions.Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.
Details
Date posted
31 October 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£29,651 to £31,312 a year Inc HCAS per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
848-BHC-294-25
Job location
sHollybank143 Chislehurst RoadOrpingtonBR6 0DS
Job description
Job responsibilities
To be aware of and respond to childrens emotional and physical needs and report on these to the senior staff.To assist the children in the creation and maintenance of a homely environment that is conducive to their personal development.To participate in the implementation of individual care plans under the supervision of senior staff.To act as key worker to named children, ensuring their care plans are up to date and reviewed as required, sharing information within the team and acting as link for the family.To recognise the childrens individual rights to privacy, confidentiality, dignity and respect and to help them to make choices and decisionsTo respond to individual childrens personal care and help them to maintain a good standard of personal hygiene.To promote a daily routine and when on night duty, settle children into bed and monitor their sleep patterns during the night as required.To accompany children on outings into the community.In line with Bromley Healthcares Medication Procedure, to participate in regular proficiency assessments and attend regular in-house medication updates. To administer P.R.N and routine medication using agreed competency frameworks. To record accurately in Medication Administration Record Chart (MAR) in accordance with the medication and record keeping procedures.To safely check and record medication on admission and departure in accordance with medication procedureIn line with Bromley Healthcares Enteral Feeding policy, to participate in proficiency assessments and competency framework, and attend regular in-house updates.To undertake clinical skills assessments following training.To be aware of and assist in meeting childrens individual healthcare and behavioural/emotional/sensory needs and respond appropriately.To monitor and maintain the safety and security of the children and report issues as appropriate to the senior staff in charge.To maintain the secure keeping of impress money, petty cash, childrens money and personal belongings in line with Bromley Healthcare policy.To participate, where appropriate, in reviews and meetings held regarding individual children.Under the direction of senior staff, to participate in visiting children/families in their own home and/or school when appropriate.To use a variety of communication methods according to the needs of the children.To give to children and young people opportunities to develop their independence skills and to make choices, to listen to their views and respond appropriately.To develop and maintain the ability to manage children with challenging behaviours and complex health care needs including the application of appropriate strategies.In line with the individual childs risk assessment and care profile to be responsible for children and young peoples care and activities under the direction of senior staff reporting back any issues or changes in the childrens needs, so care plans can be reviewed and updated as required.To ensure that the health and safety needs of the children and young people are met with an appropriate focus on risk takingTo participate in regular supervision, team days and staff meetings.To undertake domestic tasks such as shopping, washing, ironing, cleaning surfaces and appliances in agreed designated areas.To develop a working knowledge of child protection procedures reporting any concerns to the manager, deputy manager or senior on duty.To ensure work methods are sensitive to peoples gender and culture.To immediately report to senior staff any incident or practice which is, or may be, to the detriment of the children or colleagues/the service. To record incidents on Datix forms daily log book and in sanctions or restraints books, whichever is appropriate.To take part in the Bromley Healthcare annual Appraisal process and contribute to the development of a Personal Development Plan to identify individual training needs. To attend training sessions that are identified as being of benefit to the post-holder or service as a whole.To participate in actions to achieve Bromley Healthcare and Hollybanks service objectives. To participate in action plans to ensure compliance with National Minimum Standard (Childrens Homes 2and recommendations of Ofsted and Regulation 44 Reports.To maintain accurate records as required by the service and Bromley Healthcare in paper or electronic format and to record activity on EMISTo maintain the security and appearance of the building, reporting any faults including faulty equipment promptly to the Management team within Hollybank.To observe confidentiality of records and health information at all times and be aware of and practice the principles of data protection and Caldicott principals.To deal with telephone and/or email messages sensitively taking appropriate action as required, or ensure they are passed on for action to a senior member of staff. Record calls in the daily handover books and on individual Emis records where appropriate.To receive initial complaints sensitively and ensure they are responded to by a member of the senior team, as per the Bromley Healthcare complaints procedure.Any other duties as designated by senior staff and commensurate with the post.
Job description
Person Specification
QualificationEssentialGCSE or equivalent in Maths and EnglishDesirableFurther study/
Qualifications
in Childcare or Health
Experience
working within a Children's Home settingNVQ3 Health and social care - children and young peopleDiploma in residential childcareTrainingEssentialEvidence of further professional developmentSkillsEssentialFlexible, able to work within the residential short stay setting, as well as home visit as necessary.Attend meetings and keep Children's records up to date (electronic and paper).Ability to relate with others. Good communication skills.Excellent communication skills (verbal and written)DesirableEnteral feedingMedicine managementEmergency care for epilepsy, anaphylaxis and asthma
Experience
EssentialWorking with childrenUnderstanding children with special needs.Worked with adults with a learning disabilityWorked with adults or children with complex health needsDesirablePrevious work with children in schools, Children's homes, or one-to-one work with a child.Personal QualitiesEssentialGood Interpersonal Skills.Car driver with access to a vehicle for work.Sensitivity to the needs of others. Able to take direction.Flexible approach to meeting service & client needs.Able to work individually and as part of a team.Information TechnologyEssentialGood computer skills. Ability to work the technology in use within the serviceDesirableKnowledge of Emis, Datix and word documents
Qualifications
in Childcare or Health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Health Support Worker - Hollybank (Children's Short Break Service):
Click to view
To work as a Health Support Worker (HSW) in the UK, you need a combination of skills, knowledge, and personal qualities. Here are some essential skills and attributes required for the role:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, their families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and being sensitive to the emotional and physical needs of patients.
- Providing support in a caring and respectful manner.
3. Teamwork:
- Ability to work collaboratively with other healthcare professionals as part of a multidisciplinary team.
4. Practical Care Skills:
- Experience or training in personal care tasks (e.g., bathing, dressing, feeding).
- Knowledge of basic first aid and health and safety practices.
5. Organizational Skills:
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
6. Problem-Solving Skills:
- Capability to assess situations, understand patients' needs, and find solutions to challenges in care.
7. Emotional Resilience:
- Coping with the emotional demands of working with patients, including those with chronic or terminal illnesses.
8. Knowledge of Health and Safety Regulations:
- Awareness of relevant health and safety standards and infection control measures.
9. Record Keeping and Reporting Skills:
- Ability to accurately document patient care activities and report any concerns to healthcare professionals.
10. Basic IT Skills:
- Familiarity with using electronic patient records and other digital tools.
Desirable Qualifications:
- Healthcare Qualifications: While not always required, a qualification such as a Level 2 or Level 3 Diploma in Health and Social Care can be beneficial.
- Experience in a Care Setting: Previous experience in healthcare or social care settings is often preferred.
- Training in Manual Handling: Understanding safe moving and handling techniques.
Personal Qualities:
- Patience: Ability to remain calm and patient in challenging situations.
- Adaptability: Willingness to adapt to changes in procedures or patient needs.
- Respect for Diversity: Understanding and respecting patients from diverse backgrounds and cultures.
Additional Considerations:
- Background Checks: Successful applicants typically need to undergo a Disclosure and Barring Service (DBS) check to ensure safety in working with vulnerable individuals.
- Mandatory Training: Completion of certain training, such as safeguarding, may be required by employers.

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