Health Support Worker in Leeds inLeeds PUBLISHED THU 15 MAY 2025 Jump to job information section
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Job description
The National Inpatient Centre for Psychological Medicine delivers biopsychosocial holistic care for people with complex medically unexplained symptoms and physical / psychological comorbidities.
The NICPM is an eight bed specialist inpatient unit based at Leeds General Infirmary. It is a unique service which has a history over many years of delivering services within Leeds and West Yorkshire, and since 2009 has been successfully treating patients from across the UK.
Our team specialise in helping people with the following types of problems:
Severe and complex persistent physical symptoms and illness
Psychological difficulties affecting the management of long-term physical health conditions (physical / psychological comorbidities) at a serious level of severity
Myalgic Encephalomyelitis (ME) / Chronic Fatigue Syndrome (CFS)
Our aim is to help people make significant improvements to their health and quality of life. Our clinical outcomes are very good and patient/carer feedback is positive.
Our healthcare support workers are much valued within the team and work closely with our service users in delivering individualised rehabilitation programmes to optimise their function and support them to achieve their goals of admission.
Please note that this vacancy may close early if the maximum number of applications is reached - an early application is advised
As a Healthcare Support Worker, you will have the opportunity to learn skills and train to be a key member of our inpatient team. You will play a vital role in improving lives on a daily basis in an interesting environment where every day is different.
Your responsibilities will include: -
Providing a high standard of care by assisting in and carrying out a range of duties under the direction and supervision of a registered clinician.
Work as part of the clinical team, assisting in delivering patient centred care, which promotes privacy, dignity and respect for the individual.
Assist with the care of services users, particularly in relation to activities of daily living and other treatments as indicated by the registered nurse and other care professionals.
Actively participate in group work and therapeutic activities under the supervision of a registered nurse and other care professionals.
To offer support to service users through effective communication and promote communication with patients who have difficultie
It is important that our service users have connections with the community outside of hospital. This may include accompanying a service user to an appointment, shopping, or a visit to a community service for example.
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers) . This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
As a health care support worker, you will be expected to work with service users, their carers and members of the multi- disciplinary team, to provide care to those with complex mental health and physical health care needs.
The successful candidate will be positive and enthusiastic in their approach, with a calm and confident manner when dealing with the needs of the service users. You will have excellent communication skills, and will demonstrate that you have the ability to form and maintain therapeutic relationships with service users and their carers
You will be able to demonstrate a genuine interest in, and be committed to, involving service users in all aspects of their care. The role requires the successful candidate to support and promote the individual assessment, care and therapeutic interventions for each service user as part of their rehabilitation
We Are Looking For Individuals Who
Have ideally some previous experience of working in a health care setting.
An understanding of how physical and mental ill health can impact a persons ability to function and engage in all aspects of life
Have excellent communication skills and understand how to build rapport and establish positive therapeutic relationships with service users and their carers.
Contribute to the planning and delivery of care for service users in a multidisciplinary rehabilitation setting
Be positive and enthusiastic in your approach, alongside adopting a calm and confident manner when dealing with the needs of the service users and their carers.
Act as a positive role model showing a professional and caring attitude towards service users, carers and members of the multidisciplinary team.
Have a genuine interest in, and be committed to, involving service users in all aspects of their care and treatment
Support, promote and assist in the individual assessment, care and interventions for each service user.
Assist in the facilitation of a wide range of therapeutic groups available at NICPM to service users.
Be able to develop and explore creative ideas that support service users in their rehabilitation and recovery.
Maintain and contribute to a safe and therapeutic working environment.
We recruit people based on their values and believe that their lived experience is an advantage. We seek out poten
The NICPM is an eight bed specialist inpatient unit based at Leeds General Infirmary. It is a unique service which has a history over many years of delivering services within Leeds and West Yorkshire, and since 2009 has been successfully treating patients from across the UK.
Our team specialise in helping people with the following types of problems:
Severe and complex persistent physical symptoms and illness
Psychological difficulties affecting the management of long-term physical health conditions (physical / psychological comorbidities) at a serious level of severity
Myalgic Encephalomyelitis (ME) / Chronic Fatigue Syndrome (CFS)
Our aim is to help people make significant improvements to their health and quality of life. Our clinical outcomes are very good and patient/carer feedback is positive.
Our healthcare support workers are much valued within the team and work closely with our service users in delivering individualised rehabilitation programmes to optimise their function and support them to achieve their goals of admission.
Please note that this vacancy may close early if the maximum number of applications is reached - an early application is advised
As a Healthcare Support Worker, you will have the opportunity to learn skills and train to be a key member of our inpatient team. You will play a vital role in improving lives on a daily basis in an interesting environment where every day is different.
Your responsibilities will include: -
Providing a high standard of care by assisting in and carrying out a range of duties under the direction and supervision of a registered clinician.
Work as part of the clinical team, assisting in delivering patient centred care, which promotes privacy, dignity and respect for the individual.
Assist with the care of services users, particularly in relation to activities of daily living and other treatments as indicated by the registered nurse and other care professionals.
Actively participate in group work and therapeutic activities under the supervision of a registered nurse and other care professionals.
To offer support to service users through effective communication and promote communication with patients who have difficultie
It is important that our service users have connections with the community outside of hospital. This may include accompanying a service user to an appointment, shopping, or a visit to a community service for example.
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers) . This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
As a health care support worker, you will be expected to work with service users, their carers and members of the multi- disciplinary team, to provide care to those with complex mental health and physical health care needs.
The successful candidate will be positive and enthusiastic in their approach, with a calm and confident manner when dealing with the needs of the service users. You will have excellent communication skills, and will demonstrate that you have the ability to form and maintain therapeutic relationships with service users and their carers
You will be able to demonstrate a genuine interest in, and be committed to, involving service users in all aspects of their care. The role requires the successful candidate to support and promote the individual assessment, care and therapeutic interventions for each service user as part of their rehabilitation
We Are Looking For Individuals Who
Have ideally some previous experience of working in a health care setting.
An understanding of how physical and mental ill health can impact a persons ability to function and engage in all aspects of life
Have excellent communication skills and understand how to build rapport and establish positive therapeutic relationships with service users and their carers.
Contribute to the planning and delivery of care for service users in a multidisciplinary rehabilitation setting
Be positive and enthusiastic in your approach, alongside adopting a calm and confident manner when dealing with the needs of the service users and their carers.
Act as a positive role model showing a professional and caring attitude towards service users, carers and members of the multidisciplinary team.
Have a genuine interest in, and be committed to, involving service users in all aspects of their care and treatment
Support, promote and assist in the individual assessment, care and interventions for each service user.
Assist in the facilitation of a wide range of therapeutic groups available at NICPM to service users.
Be able to develop and explore creative ideas that support service users in their rehabilitation and recovery.
Maintain and contribute to a safe and therapeutic working environment.
We recruit people based on their values and believe that their lived experience is an advantage. We seek out poten
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Health Support Worker:
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To work as a Health Support Worker (HSW) in the UK, you need a combination of skills, knowledge, and personal qualities. Here are some essential skills and attributes required for the role:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, their families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and being sensitive to the emotional and physical needs of patients.
- Providing support in a caring and respectful manner.
3. Teamwork:
- Ability to work collaboratively with other healthcare professionals as part of a multidisciplinary team.
4. Practical Care Skills:
- Experience or training in personal care tasks (e.g., bathing, dressing, feeding).
- Knowledge of basic first aid and health and safety practices.
5. Organizational Skills:
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
6. Problem-Solving Skills:
- Capability to assess situations, understand patients' needs, and find solutions to challenges in care.
7. Emotional Resilience:
- Coping with the emotional demands of working with patients, including those with chronic or terminal illnesses.
8. Knowledge of Health and Safety Regulations:
- Awareness of relevant health and safety standards and infection control measures.
9. Record Keeping and Reporting Skills:
- Ability to accurately document patient care activities and report any concerns to healthcare professionals.
10. Basic IT Skills:
- Familiarity with using electronic patient records and other digital tools.
Desirable Qualifications:
- Healthcare Qualifications: While not always required, a qualification such as a Level 2 or Level 3 Diploma in Health and Social Care can be beneficial.
- Experience in a Care Setting: Previous experience in healthcare or social care settings is often preferred.
- Training in Manual Handling: Understanding safe moving and handling techniques.
Personal Qualities:
- Patience: Ability to remain calm and patient in challenging situations.
- Adaptability: Willingness to adapt to changes in procedures or patient needs.
- Respect for Diversity: Understanding and respecting patients from diverse backgrounds and cultures.
Additional Considerations:
- Background Checks: Successful applicants typically need to undergo a Disclosure and Barring Service (DBS) check to ensure safety in working with vulnerable individuals.
- Mandatory Training: Completion of certain training, such as safeguarding, may be required by employers.
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