Health Support Worker in Leeds inLeeds PUBLISHED THU 30 OCT 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year pa
PERMANENT
Job description
Job summary
The role of the Health Support Worker is to deliver high quality community assessment and inpatient care under supervision from qualified colleagues. The post holder will provide therapeutic support and practical assistance to service users in order for them to actively engage in their unique recovery process. The post requires effective liaison with service users, carers, and other professionals and agencies as required. It will involve the provision of direct physical and psychological care, offering therapeutic time to a defined client group working at all times within the principles of recovery. Our Health Support Workers are at the centre of engaging our service users, not just in ward based activity and therapy but also within the local community.The purpose of this post is to provide and support the highest standards of evidence based clinical practice, in all areas of the work of the Crisis Assessment Unit and Police Pathway. This will be achieved directly through clinical practice and participating in clinical support and supervision.The CAU/Police Pathway provide a 24 hour, 7 day service and the post holder will be expected to work shifts that support the provision of patient care. The post-holder will be expected to rotate between the Crisis Assessment Unit and the S136 Suite (incorporating Street Triage) on a shift-by-shift basis. When working within the police pathway, there may be an expectation to be available for timely response to Street Triage calls.
Main duties of the job
To contribute to the evaluation of care plans by reporting observations accurately and regularly.To at all times promote a positive image and the good reputation of the Trust.To establish a supportive and respectful relationship with service users.Model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness via appropriate and timely relating of own recovery story to inspire and instil confidence in peers.Act as a positive role model showing professional and caring attitudes and behaviour towards other multidisciplinary team members, service users and carers.To raise awareness of recovery language with Trust staff by modelling, non-discriminatory, non- jargon, non-medicalised language in all areas of work.To maintain accurate records of client care, informing senior clinicians of any changes in the client's health or social care. To contribute to the evaluation of care plans by reporting observations and interventions accurately and regularly in case notes. Also to make clear written records in relation to any task or clinical practice that relates to individualised care e.g. liaison with family members.The post holder will have daily access to information of a confidential nature and will be expected to comply with NHS guidelines on confidentiality and information sharing.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Details
Date posted
30 October 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
173-45625-ACUTE-A
Job location
sCrisis Assessment UnitLeedsLS9 7BE
Job description
Job responsibilities
To support service users, as required, by providing an escort to appointments, as directed by qualified staff. This can involve working without immediate supervision of senior staff, for extended periods, while escorting people away from the ward.Involvement in the process of effective risk management including assessment, planning, intervention and on-going monitoring of risk factors.To make onward referrals, both internal and external of the trust including to the AMHPs to notify them of 136 detentions.To carry out tasks relating to an individuals care package under the direction of senior team members such as shift coordinators.To support service users within the community to complete collaborative safety-planning.To work on a 1:1 or in groups with service users facilitating delegated tasks.To independently manage delegated tasks and seek support and supervision when complex situations arise.We recruit people based on their values and
Qualifications
(where required) and believe that their lived
Experience
is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.All our information is available in accessible formats. Please contact the Recruitment team to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.
Job description
Person Specification
KnowledgeEssentialNVQ level 2/3 or certificate in mental healthEffective communication and team working
Experience
of working in mental health servicesKnowledge of common mental health problems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
The role of the Health Support Worker is to deliver high quality community assessment and inpatient care under supervision from qualified colleagues. The post holder will provide therapeutic support and practical assistance to service users in order for them to actively engage in their unique recovery process. The post requires effective liaison with service users, carers, and other professionals and agencies as required. It will involve the provision of direct physical and psychological care, offering therapeutic time to a defined client group working at all times within the principles of recovery. Our Health Support Workers are at the centre of engaging our service users, not just in ward based activity and therapy but also within the local community.The purpose of this post is to provide and support the highest standards of evidence based clinical practice, in all areas of the work of the Crisis Assessment Unit and Police Pathway. This will be achieved directly through clinical practice and participating in clinical support and supervision.The CAU/Police Pathway provide a 24 hour, 7 day service and the post holder will be expected to work shifts that support the provision of patient care. The post-holder will be expected to rotate between the Crisis Assessment Unit and the S136 Suite (incorporating Street Triage) on a shift-by-shift basis. When working within the police pathway, there may be an expectation to be available for timely response to Street Triage calls.
Main duties of the job
To contribute to the evaluation of care plans by reporting observations accurately and regularly.To at all times promote a positive image and the good reputation of the Trust.To establish a supportive and respectful relationship with service users.Model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness via appropriate and timely relating of own recovery story to inspire and instil confidence in peers.Act as a positive role model showing professional and caring attitudes and behaviour towards other multidisciplinary team members, service users and carers.To raise awareness of recovery language with Trust staff by modelling, non-discriminatory, non- jargon, non-medicalised language in all areas of work.To maintain accurate records of client care, informing senior clinicians of any changes in the client's health or social care. To contribute to the evaluation of care plans by reporting observations and interventions accurately and regularly in case notes. Also to make clear written records in relation to any task or clinical practice that relates to individualised care e.g. liaison with family members.The post holder will have daily access to information of a confidential nature and will be expected to comply with NHS guidelines on confidentiality and information sharing.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Details
Date posted
30 October 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
173-45625-ACUTE-A
Job location
sCrisis Assessment UnitLeedsLS9 7BE
Job description
Job responsibilities
To support service users, as required, by providing an escort to appointments, as directed by qualified staff. This can involve working without immediate supervision of senior staff, for extended periods, while escorting people away from the ward.Involvement in the process of effective risk management including assessment, planning, intervention and on-going monitoring of risk factors.To make onward referrals, both internal and external of the trust including to the AMHPs to notify them of 136 detentions.To carry out tasks relating to an individuals care package under the direction of senior team members such as shift coordinators.To support service users within the community to complete collaborative safety-planning.To work on a 1:1 or in groups with service users facilitating delegated tasks.To independently manage delegated tasks and seek support and supervision when complex situations arise.We recruit people based on their values and
Qualifications
(where required) and believe that their lived
Experience
is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.All our information is available in accessible formats. Please contact the Recruitment team to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.
Job description
Person Specification
KnowledgeEssentialNVQ level 2/3 or certificate in mental healthEffective communication and team working
Experience
of working in mental health servicesKnowledge of common mental health problems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Health Support Worker:
Click to view
To work as a Health Support Worker (HSW) in the UK, you need a combination of skills, knowledge, and personal qualities. Here are some essential skills and attributes required for the role:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, their families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and being sensitive to the emotional and physical needs of patients.
- Providing support in a caring and respectful manner.
3. Teamwork:
- Ability to work collaboratively with other healthcare professionals as part of a multidisciplinary team.
4. Practical Care Skills:
- Experience or training in personal care tasks (e.g., bathing, dressing, feeding).
- Knowledge of basic first aid and health and safety practices.
5. Organizational Skills:
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
6. Problem-Solving Skills:
- Capability to assess situations, understand patients' needs, and find solutions to challenges in care.
7. Emotional Resilience:
- Coping with the emotional demands of working with patients, including those with chronic or terminal illnesses.
8. Knowledge of Health and Safety Regulations:
- Awareness of relevant health and safety standards and infection control measures.
9. Record Keeping and Reporting Skills:
- Ability to accurately document patient care activities and report any concerns to healthcare professionals.
10. Basic IT Skills:
- Familiarity with using electronic patient records and other digital tools.
Desirable Qualifications:
- Healthcare Qualifications: While not always required, a qualification such as a Level 2 or Level 3 Diploma in Health and Social Care can be beneficial.
- Experience in a Care Setting: Previous experience in healthcare or social care settings is often preferred.
- Training in Manual Handling: Understanding safe moving and handling techniques.
Personal Qualities:
- Patience: Ability to remain calm and patient in challenging situations.
- Adaptability: Willingness to adapt to changes in procedures or patient needs.
- Respect for Diversity: Understanding and respecting patients from diverse backgrounds and cultures.
Additional Considerations:
- Background Checks: Successful applicants typically need to undergo a Disclosure and Barring Service (DBS) check to ensure safety in working with vulnerable individuals.
- Mandatory Training: Completion of certain training, such as safeguarding, may be required by employers.
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