Healthcare Assistant - Acute Medical Unit in Poole inPoole PUBLISHED MON 3 NOV 2025 Jump to job information section
Band 3: £24,625 to £25,674 a year pa
PERMANENT
Job description
Job summary
This is a very exciting time for the Acute Medical Unit at UHD we are merging our teams and moving into the Royal Bournemouth Site in 2026. Our team of Health care Support Workers work with the Multi disciplinary team to deliver excellent care to our patients. Training and support for the role is given by the education team.This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.PLEASE NOTE WE ARE UNABLE TO OFFER SPONSORSHIP FOR THIS POSITIONBase Location: Poole Hospital cross site working may be required when it is necessary to meet the provisions of the service needs.Interview Date: 28th November 2025Please note if you previously applied and were not successful we will not be able to reconsider your application within 3 months
Main duties of the job
To understand the role in more detail please read the full
Job description
and
Person Specification
documents which are attached to this advert.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,625 to £25,674 a year pa
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
153-ME05245
Job location
sAcute Medical UnitLongfleet RoadPooleBH15 2JB
Job description
Job responsibilities
To understand the role in more detail please read the full
Job description
and
Job description
Job description
and
Person Specification
Qualifications
/
Experience
Essential
Experience
of hospital/ward work
Experience
of working with the public
Experience
of working in a care environmentDesirableNVQ Level 2 in Care (or willingness to undertake this)SkillsEssentialAbility to work in a demanding environmentBasic clinical observation skills e.g. recording of temperature, pulse, blood pressure and respirationsPersonal QualitiesEssentialA positive approach to caring for people of all agesTeam player
Person Specification
Qualifications
/
Experience
Essential
Experience
of hospital/ward work
Experience
of working with the public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
This is a very exciting time for the Acute Medical Unit at UHD we are merging our teams and moving into the Royal Bournemouth Site in 2026. Our team of Health care Support Workers work with the Multi disciplinary team to deliver excellent care to our patients. Training and support for the role is given by the education team.This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.PLEASE NOTE WE ARE UNABLE TO OFFER SPONSORSHIP FOR THIS POSITIONBase Location: Poole Hospital cross site working may be required when it is necessary to meet the provisions of the service needs.Interview Date: 28th November 2025Please note if you previously applied and were not successful we will not be able to reconsider your application within 3 months
Main duties of the job
To understand the role in more detail please read the full
Job description
and
Person Specification
documents which are attached to this advert.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,625 to £25,674 a year pa
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
153-ME05245
Job location
sAcute Medical UnitLongfleet RoadPooleBH15 2JB
Job description
Job responsibilities
To understand the role in more detail please read the full
Job description
and
Job description
Job description
and
Person Specification
Qualifications
/
Experience
Essential
Experience
of hospital/ward work
Experience
of working with the public
Experience
of working in a care environmentDesirableNVQ Level 2 in Care (or willingness to undertake this)SkillsEssentialAbility to work in a demanding environmentBasic clinical observation skills e.g. recording of temperature, pulse, blood pressure and respirationsPersonal QualitiesEssentialA positive approach to caring for people of all agesTeam player
Person Specification
Qualifications
/
Experience
Essential
Experience
of hospital/ward work
Experience
of working with the public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Healthcare Assistant - Acute Medical Unit:
Click to view
To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.

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