Healthcare Assistant - General Outpatients Department in Shrewsbury inShrewsbury PUBLISHED WED 5 NOV 2025 Jump to job information section
Job description
Part‑time 21‑hour post ideal for parents or carers — fits school runs; full‑time maternity‑cover option until Aug 2026 if you want extra hours.
Band 2 (Agenda for Change) pay — £24,465 pro rata — transparent NHS pay and benefits for financial stability.
Structured induction plus mandatory and departmental training — perfect for returning staff or those progressing to NVQ.
Friendly, supportive Outpatients team across varied clinics — hands‑on experience without the unpredictability of wards.
Permanent contracts and fixed‑term roles available — choice of stability or short‑term flexibility to match life stages.
Based at Royal Shrewsbury Hospital (SY3) — local commute for the Shrewsbury area, good for candidates with a car and family commitments.
Part-time (21 hours) and a fixed-term full-time maternity-cover post (until 8 August 2026) are available for a Healthcare Assistant based in the General Outpatients Department at The Royal Shrewsbury Hospital, Shrewsbury (SY3). Working at Agenda for Change Band 2 with a salary of £24,465 per annum pro rata, you will provide clinical and administrative support to the outpatient team: managing patient journeys through clinics and diagnostics, assisting with hygiene, elimination and pressure-area care, supporting nutrition and hydration, taking and recording observations, escorting patients, and safely moving patients using taught manual-handling techniques. The role requires effective workload management under the supervision of registered nurses, basic literacy and numeracy qualifications (GCSEs grades 3–1 or Functional Skills Level 1), a DBS check, and successful candidates will be invited to a face-to-face interview. Please note the advert may close early if many applications are received.
This role suits caring, organised people — particularly women looking for flexible, patient-facing work that offers supportive team culture and clear training pathways. You’ll be welcomed into a friendly outpatient department, receive mandatory and departmental training, and gain hands-on experience across a range of clinics. If you’re someone who enjoys practical patient care and reliable shift patterns, this post offers stability (permanent and fixed-term options) and on-the-job development. For full details and to apply, please click the “Apply Now” button shown alongside this advert or find the vacancy on jobsincare.com.
This role suits caring, organised people — particularly women looking for flexible, patient-facing work that offers supportive team culture and clear training pathways. You’ll be welcomed into a friendly outpatient department, receive mandatory and departmental training, and gain hands-on experience across a range of clinics. If you’re someone who enjoys practical patient care and reliable shift patterns, this post offers stability (permanent and fixed-term options) and on-the-job development. For full details and to apply, please click the “Apply Now” button shown alongside this advert or find the vacancy on jobsincare.com.
Part‑time 21‑hour post ideal for parents or carers — fits school runs; full‑time maternity‑cover option until Aug 2026 if you want extra hours.
Band 2 (Agenda for Change) pay — £24,465 pro rata — transparent NHS pay and benefits for financial stability.
Structured induction plus mandatory and departmental training — perfect for returning staff or those progressing to NVQ.
Friendly, supportive Outpatients team across varied clinics — hands‑on experience without the unpredictability of wards.
Permanent contracts and fixed‑term roles available — choice of stability or short‑term flexibility to match life stages.
Based at Royal Shrewsbury Hospital (SY3) — local commute for the Shrewsbury area, good for candidates with a car and family commitments.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Part‑time 21‑hour post ideal for parents or carers — fits school runs; full‑time maternity‑cover option until Aug 2026 if you want extra hours.; Band 2 (Agenda for Change) pay — £24,465 pro rata — transparent NHS pay and benefits for financial stability.; Structured induction plus mandatory and departmental training — perfect for returning staff or those progressing to NVQ.; Friendly, supportive Outpatients team across varied clinics — hands‑on experience without the unpredictability of wards.; Permanent contracts and fixed‑term roles available — choice of stability or short‑term flexibility to match life stages.; Based at Royal Shrewsbury Hospital (SY3) — local commute for the Shrewsbury area, good for candidates with a car and family commitments.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Healthcare Assistant - General Outpatients Department:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
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