Healthcare Assistant - Kent & Medway in Tonbridge inTonbridge PUBLISHED THU 4 SEP 2025 Jump to job information section
HealthHarmonie r1S40OUn
Job description
Job summary
Who we are:HealthHarmonie is a fast paced, growing organisation that operates from various locations across England. Headquartered in Birmingham, we were established in 20and have been growing ever since, in the ever-changing healthcare industry, developing our presence across the UK.
Main duties of the job
Main duties of the job
As a Healthcare Assistant at HealthHarmonie, you will be responsible for collecting stock and equipment for the clinic, setting up examination rooms for clinicians, and acting as a chaperone during patient consultations and procedures. Additionally, you will take on administrative duties, ensuring all reports are completed with outcomes and providing support related to administrative tasks. Your support will ensure the smooth functioning of the clinic and contribute to providing a compassionate and efficient healthcare
Experience
for our patients.
About us
Overview of your organisationWe work in partnership with a number of NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home, these include Diagnostic Ultrasound, Gynaecology Services, diagnosis and treatment of Dermatological conditions, ENT, Ophthalmology services and the provision of extended Minor surgery procedures.
Details
Date posted
04 September 2025
Pay scheme
Other
Salary
£26,1a year
Contract
Permanent
Working pattern
Full-time
Reference number
U0024-25-0043
Job location
sStaplehurst Health CentreOffens DriveStaplehurstTonbridgeKentTN12 0LBKeystone CentreGun LaneRochesterKentME2 4ULSittingbourne Memorial HospitalBell RoadSittingbourneKentME10 4DT
Job description
Job responsibilities
ABOUT THE ROLEAre you currently a care assistant or looking to get into the Health and Social Care sector? If so, this role is for you!HealthHarmonie is a community provider of outpatient services including Dermatology, Gynaecology and Minor Surgery. We are looking to recruit Healthcare Assistants to join our growing teams based in Hereford & Worcester, to assist in the provision of outpatient community services. The key element of the role is to greet and chaperone patients during their appointments and provide administrative assistance to our group of medical professionals. There is no personal care involved in this role.Your day in the life of a Healthcare AssistantAs a Healthcare Assistant at HealthHarmonie, you will be responsible for collecting stock and equipment for the clinic, setting up examination rooms for clinicians, acting as a chaperone during patient consultations and procedures. Additionally, you will take on administrative duties, ensuring all reports are completed with outcomes and providing support related to administrative tasks. Your support will ensure the smooth functioning of the clinic and contribute to providing a compassionate and efficient healthcare
Experience
for our patients.** Please note our service operates seven days a week and you will be required to work 5 out of 7 days. Shift patterns are generally between 07:00/07:30 - 17:30/18:00.Our clinic locations are nationwide and include Birmingham, Hereford, Warwickshire, Shropshire, Telford, Worcestershire, Stoke, Staffordshire, Doncaster, Nottinghamshire, Wrexham, Reading, Kent, Frimley, Slough, Oldham and Bassetlaw. This is a mobile role, and you will be expected to travel to any of these site locations.ABOUT YOUMUST HAVE a Driving Licence and own vehicle to visit the multiple clinic sites mentioned aboveMUST BE comfortable travelling to any of the above locations.MUST be able to travel 150 - 200 miles a week.Previous
Experience
in administration is preferable but not essentialIT literate with proficiency in using computer systems and softwareYou must show a great passion for providing high-quality care and take pride in your workYou will be enrolled on our 2-week comprehensive training course from day 1 of your employment, which will equip you with all the skills and knowledge you require to fulfil your duties as a Healthcare Assistant.*The position is subject to a successful disclosure at the appropriate level from Disclosure and Barring Service (DBS) and the provision of your right to work documentation.BENEFITSFull time, permanent
Contract
Full training provided40 hours per weekStarting
Salary
: £26,101Opportunities to increase
Salary
up to £27,1when trained in and signed off in additional disciplines (Ophthalmology, Dermatology, Gynaecology etc.)Eligible for quality bonus of 1.25% of annual
Salary
Paid travel timeTravel Allowance: 45p per mileOngoing Support and Training - a chance to progress to NVQ Level 3Excellent Career Progressions25 days annual leave + Bank HolidaysOvertime availableNHS employee discountsPension SchemeBy joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK. Whether this be joining us in a clinical role or an administration role your presence in HealthHarmonie is vital. All our roles require you to have an innovative thought process, a willingness to learn new skills and the want to oversee your own career by taking ownership of the role you are completing.
Job description
Person Specification
Qualifications
EssentialNVQ level 2 in Health and Social Care
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Healthcare Assistant - Kent & Medway:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.

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