Healthcare Assistant in Leek inLeek PUBLISHED THU 9 OCT 2025 Jump to job information section
£25,058.00 per year
PERMANENT
MATERNITY MENTAL HEALTH MULTI-DISCIPLINARY NHS NIGHTS PARKING PENSION WEEKEND
NHS Jobs rTogiLY8o
Job description
Healthcare Assistant Job details Posting date: 09 October 2025 Salary: £25,058.00 per year Additional salary information: £25058.00 a year Hours: Full time Closing date: December 2025 Location: Leek, ST13 5LW Company: NHS Jobs Job type: Permanent Job reference: EApply for this job Summary Are you a naturally caring experienced Support Worker in the UK, looking for your career to be fulfilling, where you’re valued, recognised, and supported? If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Ballington House in Leek as a Support Worker and experience what delivering great healthcare should feel like. You’ll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork. What you will be doing: You will join an inclusive and supportive team that works well together to provide care to people with a range of Mental Health conditions, using your knowledge and skills to help people along their recovery pathway towards leading a valued and fulfilled life. Your day to day will include talking and interacting with service users, supporting, encouraging, and motivating them with all aspects of their recovery and treatment goals, such as daily living tasks, community involvement etc, carrying out duties allocated by the MDT, updating patient records, responding to incidents, supporting mealtimes, ensuring a clean and safe environment. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better. The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends. 37.5 hours per week. Where you will be working: Location: Ballington Gardens, Leek, Staffordshire ST13 5LW You will be working at Ballington House, a 13 bedded Mental Health rehabilitation hospital that provides services for women with complex Mental Health needs. The environment at Ballington House offers a pathway from admission to discharge which incorporates three phases; the assessment phase (accepting help), the rehabilitation phase (believing, trying and learning) and the community phase-out (self-reliance). The patients journey generally begins on the ground floor and as they move through each phase of their pathway they proceed to the first floor and then the two bedroomed apartment on the first floor. You will work alongside an experienced multi-disciplinary team consisting of a consultant psychiatrist, clinical psychologist and assistants, an occupational therapist and assistants, nurses, and support workers. What you will get: Annual salary of £25,058 The equivalent of 33 days annual leave – plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance Career development and training to help you achieve your career goals Pension contribution to secure your future Life Assurance for added peace of mind Enhanced Maternity Package so you can truly enjoy this special time There are also a range of other benefits including retail discounts and special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Healthcare Assistant:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.

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