Healthcare Assistant - Princess Royal University Hospital UTC in Orpington inOrpington PUBLISHED THU 9 JAN 2025 Jump to job information section
Totally plc r7aYwIu
Job description
PRUH UTC - Princess Royal University Hospital, Farnborough Common, Orpington, United Kingdom, United Kingdom Req #160
06 January 2025
About Us…
Our urgent care division delivers highly successful services within 111, Clinical Assessment Services, GP Out of Hours and Urgent Treatment Centres nationally.
Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists, including the delivery of Urgent Treatment Centres and NHS 111.
About The Role…
As a member of Health Care Team, you will be required to deliver caring and effective care respecting personal dignity and beliefs to all the patients attending the UTC and work in line with the Totally Values.
You will be required to assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with reference to infection control and safe working environment for patients, visitors, and staff.
Under guidance from qualified staff to deliver patient clinical care i.e dressing of simple wound, application of plaster of paris, application of slings, dressing changes etc.
We are currently recruiting for full-time Healthcare Assistants working a rota pattern of; 3 weeks working 3 shifts per week and 1 week working 4 shifts.
Your day to day…
Clinical
Disclosure & Barring…
Successful candidates will be required to successfully complete pre-hire checks, including, but not limited to Right to Work in the UK as well as Disclosure and Barring Background check.
Other details
06 January 2025
About Us…
Our urgent care division delivers highly successful services within 111, Clinical Assessment Services, GP Out of Hours and Urgent Treatment Centres nationally.
Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists, including the delivery of Urgent Treatment Centres and NHS 111.
About The Role…
As a member of Health Care Team, you will be required to deliver caring and effective care respecting personal dignity and beliefs to all the patients attending the UTC and work in line with the Totally Values.
You will be required to assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with reference to infection control and safe working environment for patients, visitors, and staff.
Under guidance from qualified staff to deliver patient clinical care i.e dressing of simple wound, application of plaster of paris, application of slings, dressing changes etc.
We are currently recruiting for full-time Healthcare Assistants working a rota pattern of; 3 weeks working 3 shifts per week and 1 week working 4 shifts.
Your day to day…
Clinical
- Performs ECG recordings
- Performing urine dip and urine pregnancy test
- Support ENP with treatment of minor injury such us: simple wound closure, dressing, application of Plaster Of Paris, application of sling and brace (walking boots, wrist splint, knee splint etc.)
- Record Vital Signs and report abnormal recording and/ or all adverse signs, symptoms to the clinician responsible for the patient
- Demonstrate basic life support skills after training
- To act as a chaperone when necessary
- Effective communication within the nursing team and between other care teams, patients, relatives, and visitors
- Assist with all aspects of patient care following instruction from and under supervision of the assigned clinician.
- Moving and handling of patients using appropriate techniques acquired from training
- Assemble procedure trolleys as required
- Have oversight of the medical equipment used at the Urgent Treatment Centre, for instance organising replacements and calibration.
- To support admin staff in redirecting and booking patients in as required in the appropriate IT system
- Assist the Urgent Treatment Centre to achieve both local and national agreed targets.
- To order, maintain and organising stock and pharmacy order for the UTC.
- To assist in ensuring that Health & Safety policies and procedures are followed within the Urgent Care setting.
- Responsible for Fire Co-ordinator duties in the department as per fire procedures.
- To assist in keeping the clinical rooms and waiting area tidy at the end of each day in line with the Infection Prevention and Control guidelines and procedures
- To participate in training and development as required and to ensure that resources are used to full potential.
- Improved patient flow through UTC (Urgent Treatment Centre)
- Enhancing patient satisfaction
- Achieving high standards of patient care
- Previous experience of working within a Urgent Treatment Centre or Hospital environment is essential.
- Good general education, educated to NVQ 2 level or equivalent
- Working knowledge of Microsoft Office including Word, Excel and Outlook
- Knowledge of medical terminology
- Previous experience of effective team working
- Knowledge of healthcare computer systems, for example Adastra
- 33 days annual leave - inclusive of bank holidays (pro rata for part time)
- Perkbox (online discount portal),
- 6% Employer Pension contribution,
- Share save scheme,
- Opportunities for career development,
- Employee assistance program,
- Virtual GP Services – 24/7 GP Appointments,
- WeCare Wellbeing
Disclosure & Barring…
Successful candidates will be required to successfully complete pre-hire checks, including, but not limited to Right to Work in the UK as well as Disclosure and Barring Background check.
Other details
- Pay Type Salary
- Min Hiring Rate £22,308.00
- Max Hiring Rate £22,308.00
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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Can you describe your previous experience working in a hospital or urgent treatment centre environment? What specific skills did you develop there?
How do you approach delivering care while respecting the personal dignity and beliefs of patients? Can you provide an example from your previous experience?
In this role, you will be expected to assist with clinical tasks such as dressing wounds and performing ECG recordings. Can you describe any relevant training or experience you have in these areas?
Effective communication is essential in a healthcare setting. How do you ensure clear and compassionate communication with patients, families, and team members?
The role requires you to be aware of infection control practices. Can you explain what steps you take to maintain a safe and clean environment for patients?
1. 1. **Can you describe your previous experience working in a hospital or urgent treatment centre environment? What specific skills did you develop there?**
2. 2. **How do you approach delivering care while respecting the personal dignity and beliefs of patients? Can you provide an example from your previous experience?**
3. 3. **In this role, you will be expected to assist with clinical tasks such as dressing wounds and performing ECG recordings. Can you describe any relevant training or experience you have in these areas?**
4. 4. **Effective communication is essential in a healthcare setting. How do you ensure clear and compassionate communication with patients, families, and team members?**
5. 5. **The role requires you to be aware of infection control practices. Can you explain what steps you take to maintain a safe and clean environment for patients?**
Useful skills for a Healthcare Assistant - Princess Royal University Hospital UTC:
Click to view
To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.

inOrpington
51.37309646606445 0.09755270183086397 Orpington, England, United Kingdom
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