Healthcare Assistant - Surrey Downs Health & Care | Surrey Downs Health and Care in Epsom inEpsom PUBLISHED THU 9 OCT 2025 Jump to job information section
Job description
Healthcare Assistant - Surrey Downs Health & Care | Surrey Downs Health and Care Job details Posting date: 09 October 2025 Salary: Not specified Additional salary information: £26,240 - £27,928 Pro Rata Per Annum inc Fringe HCAS Hours: Full time Closing date: November 2025 Location: Epsom, KT18 5AL Company: Epsom and St Helier University Hospitals NHS Trust Job type: Permanent Job reference: 7529339/343-SDHC-7529339 Apply for this job Summary Surrey Downs Heath & Care - Epsom PCN This is an exciting opportunity for a highly motivated and enthusiastic Healthcare Support Worker to work within the community nursing team at Leatherhead PCN. In this role you will provide care and support to your patients within the community setting, while undertaking a range of delegated tasks. This post-holder will be supported to develop skills and abilities, both to enhance their career and provide the appropriate level of care to patients. We are a highly supportive team, who encourage people with or without community experience to come and join us, to make a positive contribution to nursing in the community. We can offer you the support, training, autonomy and flexibility of a modern NHS service, and we encourage those with an interest in pursing a health career to join us. You will have excellent organisational and time management skills and be passionate about delivering holistic care that has the patient at its centre. You will relish developing new ways of working to improve quality and develop a “one team” culture. This is a great opportunity for a proactive individual keen to take the next step in their health career, joining an exciting forward thinking team. To work within the Community Integrated Service to support and assist in the provision of holistic nursing care and support to patients, their families and carers. This service provides a 7 day/week service from 8.30am to 6.30pm and staff are required to work flexibly over the full week - no more than one weekend in four. Surrey Downs Health and Care (SDHC) deliver care closer to people’s own communities through our Primary Care Networks and our innovative partnership of local NHS organisations. Surrey Downs Health and Care has a track record of providing person centric care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes: • The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area • Epsom and St Helier’s University Hospitals NHS Trust • Surrey Council Count Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us. It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before. In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents. Principle Duties to include: Clinical: • Coordinate and participate in specialist care e.g. wound care, Doppler testing, phlebotomy, bladder screening and clinical activities, under the supervision and guidance of Registered Nurses • Undertake diagnostic tests on request of District Nurses, Community Matron or GP’s e.g. for chronic disease monitoring programmes. This may include home visiting or responsibility for coordinating repeat or regular testing for residents in residential homes • Undertake clinical interventions as delegated by a senior team member Health Promotion: • Participate in the assessment process of care needs and implementation of programmes of holistic care within set standards • To be involved in supporting, educating and informing family/carers where appropriate • Assist in the promotion of health and wellbeing of patients Administration and Clerical Duties: • Maintain clear and comprehensive, signed and contemporaneous records according to Surrey Downs Health and Care procedures • Take and record telephone messages, respond and liaise appropriately • Manage stationery and documentation supplies • To be responsible for maintaining data entry and other record keeping e.g. recording mileage and annual leave on staff databases Team Working: • Work as part of the team participating in procedures and duties in accordance with agreed standards relevant to role • Assist with clerical and administrative duties as required • Maintain regular contact with the senior team member and communicate all relevant issues Other Duties • Work in partnership with patients ensuring privacy and dignity is maintained • Maintain close liaison with the senior team member who is responsible for the workload • Work in co-operation with all other professionals and agencies involved in the care of the client • Be aware of and act upon, where necessary, the procedures in place to protect vulnerable individuals • Participate in the Surrey Downs Health and Care Governance Strategy • Participate in Surrey Downs Health and Care Risk Management Strategy • Undertake such duties as may be reasonably required from time to time as are consistent with the responsibility and scale of the post This advert closes on Thursday 23 Oct 2025
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Healthcare Assistant - Surrey Downs Health & Care | Surrey Downs Health and Care:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.

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