Healthcare Assistant in Tenbury Wells inTenbury Wells PUBLISHED WED 29 OCT 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year pro-rata
PERMANENT
BLOOD SUGAR FAMILY MATERNITY MENTAL HEALTH MULTI-DISCIPLINARY NHS PENSION ROLE MODEL
Job description
Job summary
Weare currently recruiting a Band 3 Healthcare Support Worker to bepart of our General Rehab Inpatient Unit at Tenbury Community Hospital. The candidate will work closely with themultidisciplinary team (MDT) to achieve specific rehabilitation goals. Thiswill be a challenging and exciting opportunity and will enable the individual todevelop new and existing skills.Tenbury CommunityHospital, plays a critical role in the delivery of local NHS services,providing more care and treatment closer to peoples homes. Emphasis is toreduce length of stay whilst ensuring excellent care which is safe, effective,personalised and compassionate and to the standards you would expect for yourfamily and friends.Joinour team, we pride ourselves in providing outstanding care to patients acrossHerefordshire and Worcestershire. We will provide you with resources to developand progress a long-term career as well as flexibility, continual professionaldevelopment as well as a wide range of wellbeing and support. This is a part time post working 34.5 hours per week.Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meet the Home Office
Salary
threshold, you must have the significant
Experience
to be offered top of the pay band and work a minimum of 35.5 hours per week.
Main duties of the job
The main duties of a healthcaresupport worker are: -Assist with admitting patients to the ward and the care oftheir relativesUndertake clinical procedures following assessment ofcompetencies by qualified senior members of staffCarry out delegated nursing careProvide safe and effective careIdentify areas for the improvementAssist patients with attending to the activities of dailyliving and support the therapy team with the rehabilitation of the patient.Assist patients to sit up or out for breakfast.Serve and prepare meals/breakfast and drinks, help toassist patients when required. complete appropriate paperwork i.e food diariesand fluid balance charts.Assist patients with morning personal care and dressing.Mobilise patients using correct mobility equipment whenrequired, liaise with physiotherapy team.Liaise with nursing staff for information regarding observations, catheters, lab samples, blood sugar monitoring, dressings andfurther health checks.Carry out patient weekly assessments which involveweighing, clean and check mattress, catheter bag change when required.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,we are working together to deliver outstanding care. We run community hospitalsand community health services across Worcestershire and provide mental healthand learning disability services across both Herefordshire and Worcestershire.Our people (all 4500+ of them) provide services for people ofall ages, experiencing both physical and/or mental health conditions from over100 sites.We will support you to thrive; offer flexibleworking options for a great work-life balance, help you fulfil your ambitions,and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures,and ethnicities.What we offer;27 days leave plus bank holidays, increasing up to33 days with long serviceGenerous NHS pension and enhanced pay when you workunsocial hoursFlexible and agile working opportunitiesGreat maternity, paternity, and adoption supportWide range of supportive staff networksHealth and wellbeing opportunitiesIf you would like to know more, please visit ourwebsite.We encourage you to read the attached applicant guidance notes.Sharingyour data -As a data controller we may sometimes need to process your data topursue our legitimate business interests, for example to request a survey fromyou (optional), to support the Trusts understanding of where you gainedinterest in working for the Trust.
Details
Date posted
29 October 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year pro-rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9798-1784
Job location
sTenbury Community HospitalWorcester RoadBurfordTenbury WellsWorcestershireWR158AP
Job description
Job responsibilities
Behave consistentlywith the values and beliefs of the organisation and promote these on day to daybasis.Act as a role modelto colleagues, always seeking to maintain the highest standards ofprofessionalism.Use their initiativeand take responsibility for themselves and the quality of their work and theservice they provide to patients.Provide safe andeffective practice to patients within the Community Hospital.Practice as a memberof the Community Hospital Nursing Team to support and work in partnership withthe larger multi-disciplinary team to provide patient care within a definedward/department.All work will beundertaken under the direction of a qualified nurse.KEY RESPONSIBILITIESDelivery ofIndividualised Nursing Care (under direction of senior staff)1. Assist withadmitting patients to the ward and care of their relatives.2. Undertake clinicalprocedures following assessment of competencies by qualified senior members ofstaff.3. Document caregiven and maintain contemporaneous records.4. Carry outdelegated nursing care.5. Act as healtheducator/promoter.6. Adhere to allTrust policies and procedures.7. Report andcommunicate effectively with senior staff.8. Provide a safeescort for patients when needed.For full
Details
of the duties and criteriafor the role please refer to the
Job description
and
Person Specification
attached.
Job description
Job description
and
Person Specification
attached.
Person Specification
Experience
Essential
Experience
of working in a care environmentDesirableNursing
Experience
within the NHS / Hospital Setting
Experience
of working in general medicine or rehabilitation
Qualifications
EssentialVocational qualification level 3 or equivalent / level 2 qualification in care and willing to undertake relevant level 3 qualification upon appointment.Care Certificate or expected to gain within 12 weeks of commencing in Trust.Willing and able to undertake Safety Intervention training.I understand that I will be asked to provide original certificates to verify my
Qualifications
at point of offer.Additional CriteriaEssentialCommon senseEmpathetic caring naturePunctualReliableDesirableWillingness to undertake further trainingSkills & AbilitiesEssentialAbility to challenge poor behaviourRole modelling good behaviourA positive attitude and able to act on feedbackAbility to praise and be supportive to othersAbility to communicate clearly and effectively in English in both verbal and written formatsA flexible and adaptable team memberEnthusiastic and self motivatedKnowledgeEssentialBasic knowledge of nursing adults and / or trainingDesirableBasic IT Skills
Person Specification
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Weare currently recruiting a Band 3 Healthcare Support Worker to bepart of our General Rehab Inpatient Unit at Tenbury Community Hospital. The candidate will work closely with themultidisciplinary team (MDT) to achieve specific rehabilitation goals. Thiswill be a challenging and exciting opportunity and will enable the individual todevelop new and existing skills.Tenbury CommunityHospital, plays a critical role in the delivery of local NHS services,providing more care and treatment closer to peoples homes. Emphasis is toreduce length of stay whilst ensuring excellent care which is safe, effective,personalised and compassionate and to the standards you would expect for yourfamily and friends.Joinour team, we pride ourselves in providing outstanding care to patients acrossHerefordshire and Worcestershire. We will provide you with resources to developand progress a long-term career as well as flexibility, continual professionaldevelopment as well as a wide range of wellbeing and support. This is a part time post working 34.5 hours per week.Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meet the Home Office
Salary
threshold, you must have the significant
Experience
to be offered top of the pay band and work a minimum of 35.5 hours per week.
Main duties of the job
The main duties of a healthcaresupport worker are: -Assist with admitting patients to the ward and the care oftheir relativesUndertake clinical procedures following assessment ofcompetencies by qualified senior members of staffCarry out delegated nursing careProvide safe and effective careIdentify areas for the improvementAssist patients with attending to the activities of dailyliving and support the therapy team with the rehabilitation of the patient.Assist patients to sit up or out for breakfast.Serve and prepare meals/breakfast and drinks, help toassist patients when required. complete appropriate paperwork i.e food diariesand fluid balance charts.Assist patients with morning personal care and dressing.Mobilise patients using correct mobility equipment whenrequired, liaise with physiotherapy team.Liaise with nursing staff for information regarding observations, catheters, lab samples, blood sugar monitoring, dressings andfurther health checks.Carry out patient weekly assessments which involveweighing, clean and check mattress, catheter bag change when required.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,we are working together to deliver outstanding care. We run community hospitalsand community health services across Worcestershire and provide mental healthand learning disability services across both Herefordshire and Worcestershire.Our people (all 4500+ of them) provide services for people ofall ages, experiencing both physical and/or mental health conditions from over100 sites.We will support you to thrive; offer flexibleworking options for a great work-life balance, help you fulfil your ambitions,and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures,and ethnicities.What we offer;27 days leave plus bank holidays, increasing up to33 days with long serviceGenerous NHS pension and enhanced pay when you workunsocial hoursFlexible and agile working opportunitiesGreat maternity, paternity, and adoption supportWide range of supportive staff networksHealth and wellbeing opportunitiesIf you would like to know more, please visit ourwebsite.We encourage you to read the attached applicant guidance notes.Sharingyour data -As a data controller we may sometimes need to process your data topursue our legitimate business interests, for example to request a survey fromyou (optional), to support the Trusts understanding of where you gainedinterest in working for the Trust.
Details
Date posted
29 October 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year pro-rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9798-1784
Job location
sTenbury Community HospitalWorcester RoadBurfordTenbury WellsWorcestershireWR158AP
Job description
Job responsibilities
Behave consistentlywith the values and beliefs of the organisation and promote these on day to daybasis.Act as a role modelto colleagues, always seeking to maintain the highest standards ofprofessionalism.Use their initiativeand take responsibility for themselves and the quality of their work and theservice they provide to patients.Provide safe andeffective practice to patients within the Community Hospital.Practice as a memberof the Community Hospital Nursing Team to support and work in partnership withthe larger multi-disciplinary team to provide patient care within a definedward/department.All work will beundertaken under the direction of a qualified nurse.KEY RESPONSIBILITIESDelivery ofIndividualised Nursing Care (under direction of senior staff)1. Assist withadmitting patients to the ward and care of their relatives.2. Undertake clinicalprocedures following assessment of competencies by qualified senior members ofstaff.3. Document caregiven and maintain contemporaneous records.4. Carry outdelegated nursing care.5. Act as healtheducator/promoter.6. Adhere to allTrust policies and procedures.7. Report andcommunicate effectively with senior staff.8. Provide a safeescort for patients when needed.For full
Details
of the duties and criteriafor the role please refer to the
Job description
and
Person Specification
attached.
Job description
Job description
and
Person Specification
attached.
Person Specification
Experience
Essential
Experience
of working in a care environmentDesirableNursing
Experience
within the NHS / Hospital Setting
Experience
of working in general medicine or rehabilitation
Qualifications
EssentialVocational qualification level 3 or equivalent / level 2 qualification in care and willing to undertake relevant level 3 qualification upon appointment.Care Certificate or expected to gain within 12 weeks of commencing in Trust.Willing and able to undertake Safety Intervention training.I understand that I will be asked to provide original certificates to verify my
Qualifications
at point of offer.Additional CriteriaEssentialCommon senseEmpathetic caring naturePunctualReliableDesirableWillingness to undertake further trainingSkills & AbilitiesEssentialAbility to challenge poor behaviourRole modelling good behaviourA positive attitude and able to act on feedbackAbility to praise and be supportive to othersAbility to communicate clearly and effectively in English in both verbal and written formatsA flexible and adaptable team memberEnthusiastic and self motivatedKnowledgeEssentialBasic knowledge of nursing adults and / or trainingDesirableBasic IT Skills
Person Specification
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Healthcare Assistant:
Click to view
To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
inTenbury Wells
52.3111725341462 -2.593690043284825 Tenbury Wells 
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