Healthcare Support Worker - Emergency Department (Band 2) in Steeton inSteeton PUBLISHED FRI 31 OCT 2025 Jump to job information section
Band 2: Competitive rates
PERMANENT
Airedale NHS Foundation Trust rGXP6fJN
Job description
Job summary
Our Emergency department is on a journey to become one of the best in the country and our hope is that you will want to join us and help us to develop our department in providing the best care to the patients and relatives we serve.We have modern facilities and work closely within the MDT, to form a formidable team, that consistently provides outstanding care.Our promise to you is, we will support you to reach your full potential, and help develop you to becoming an outstanding HCSW - we have a dedicated practice educator for the department, and we offer development opportunities to enhance your knowledge and skills. If you feel, you want to work on a department where staff are valued, care is provided to the highest standards and is at the centre of everything we do. If you want to be part of a team helping to develop services, then we would look forward to meeting you.We are unable to provide sponsorship for this position.If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.
Main duties of the job
The delivery of clinical and therapeutic care, within the clinical setting within set protocols and within the scope of the HCSW, under the guidance and supervision of the Registered Practitioner.Organise and prioritise time and work activities effectively.Acts on own initiative in delivering patient care with indirect supervision.Contributes to patient assessment, planning and delivery of nursing care ensuring the highest possible standard under supervision of Registered Practitioners.Undertakes a range of delegated clinical care duties, records patients observations and collects specimens and samples as instructedEnsure care is documented accurately and in a timely manner as per Trust policy and contributes to updating patients records.Ensure that patients and relatives are treated with courtesy at all times and the individual needs of patients are respected, promoting and valuing the rights, responsibilities and diversity of people.Promotes and participates in Health Education.Maintain confidentiality of all patients and work related issues.Actively participates in Departmental Team Development and Nursing Team Development
About us
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.
Details
Date posted
31 October 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
423-7569290
Job location
sAiredale General HospitalSkipton RoadSteetonBD20 6TD
Job description
Job responsibilities
Caring for PatientsWith dignity and respectMaintain a courteous and helpful manner at all times.Welcome patients, relatives and visitors to the departmentEnsure that any care or information given does not go beyond the limit of your skills, training or scope of practice.Answer patient queries within the limits of your training and role.Exchanges information with patients, relatives and other staff.Refer to other team members when appropriate.Assist with all aspects of patient hygiene needs - washing and bathing in bed, or shower, care of hair, teeth and nails.Assist patients to the toilet, or give urinals, bedpans or commodes. Making observations and recording of output where appropriate.Assist patients to mobilise, with or without the use of aids, learning and using correct methods of minimal patient handling techniques.Check that all necessary personal effects are within reach of the patient and that the call bell is available.Ensure patients discomfort / pain is observed and reported to registered nurse as per plan of care and hospital policies.Assist with the care of the dying patient and their relatives and friends, respecting all beliefs and family circumstances. Help with any final rituals/ceremonies if appropriate.Ensure that the patients property is handled in accordance with Trust procedures.Help in the preparation of patients for special treatments i.e. investigations, operations, etc. Ensuring all relevant documentation accompanies them, in order to maintain their safety.Be proactive when assisting with patient discharge making full use of any discharge services available, assisting with patient transportation when required.Ensure SystmOne is updated when you are admitting, moving, transferring or discharging patients. Be aware of the particular nursing needs of the patient, observe and report on the patients condition or concerns, alerting any changes/abnormalities to registered nursing staff so that any necessary treatment and/or reassurance can be given to maintain patient safety/well being.Transport patients to other departments within the hospital if agreed by person in charge.To undertake and record patient observations of temperatures, pulse, respirations, blood pressure and urinalysis as agreed by person in charge and within scope of competencyWhere appropriate assist patients to eat and drink, measuring intake and keeping accurate recordings.Be sensitive to ensure that patient privacy and choice is maintained, having special regard to issues of confidentiality.Assist with trolley preparation and ensure that the patient is comfortable.Undertake pressure area care using relieving practices and devices as advised by registered staff.Ensure that the department areas are clean and tidy, including the cleaning and restocking of equipment.Ensure all documentation is recorded accurately, legibly signed and dated in accordance with Trust policies and procedures.Demonstrate effective communication using basic computer skills to access your email account, ensuring you access this regularly and keep up to date with essential ward and Trust information.Be aware of current hospital procedure on Fire and Resuscitation and take appropriate action.Follow safe working practices and take reasonable measures for the protection of themselves and patients, following instruction from clinical staff for the welfare of patients where appropriate.Helps patients / relatives overcome barriers to understanding when English is not their first language.Reporting all complaints and untoward occurrences.Present a clean smart and professional appearance and adhere to ANHST Uniform PolicyMay undergo further training in ED skills which will enhance further development, such as ECG recording, wound care dressing and basic closure
Job description
Person Specification
SkillsEssentialoExcellent verbal and written communicationoAbility to work effectively as part of a teamoBasic IT skills including email and patient systemsoAbility to take and record patient observations (e.g., temperature, pulse, BP)oUnderstanding of confidentiality and safeguarding principlesDesirableoUse of PAS and other electronic patient management systemsoWound care managementoECG recording
Qualifications
EssentialoLevel 2 Diploma in Health and Social Care or equivalentoCare certificateDesirableoLevel 3 Diploma in Health and Social Care or care-related subject
Experience
EssentialoSignificant
Experience
working in a care settingDesirableEmergency/Urgent Care
Experience
Values and BehavioursEssentialoHappy, helpful, caring, respectful, and patientoEncourages excellence and continuous improvementoWorks as one team: communicates, collaborates, and sharesoRespects others: polite, pleasant, and listens wellDesirableDemonstrates collaborative working which supports safe and effective careKnowledgeEssentialHas an understanding of the working of an acute NHS TrustHas an understanding of the risk management issues which may ariseDesirableoKnowledge of evidence-based practice and audit processes
Experience
EssentialoSignificant
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Our Emergency department is on a journey to become one of the best in the country and our hope is that you will want to join us and help us to develop our department in providing the best care to the patients and relatives we serve.We have modern facilities and work closely within the MDT, to form a formidable team, that consistently provides outstanding care.Our promise to you is, we will support you to reach your full potential, and help develop you to becoming an outstanding HCSW - we have a dedicated practice educator for the department, and we offer development opportunities to enhance your knowledge and skills. If you feel, you want to work on a department where staff are valued, care is provided to the highest standards and is at the centre of everything we do. If you want to be part of a team helping to develop services, then we would look forward to meeting you.We are unable to provide sponsorship for this position.If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.
Main duties of the job
The delivery of clinical and therapeutic care, within the clinical setting within set protocols and within the scope of the HCSW, under the guidance and supervision of the Registered Practitioner.Organise and prioritise time and work activities effectively.Acts on own initiative in delivering patient care with indirect supervision.Contributes to patient assessment, planning and delivery of nursing care ensuring the highest possible standard under supervision of Registered Practitioners.Undertakes a range of delegated clinical care duties, records patients observations and collects specimens and samples as instructedEnsure care is documented accurately and in a timely manner as per Trust policy and contributes to updating patients records.Ensure that patients and relatives are treated with courtesy at all times and the individual needs of patients are respected, promoting and valuing the rights, responsibilities and diversity of people.Promotes and participates in Health Education.Maintain confidentiality of all patients and work related issues.Actively participates in Departmental Team Development and Nursing Team Development
About us
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.
Details
Date posted
31 October 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
423-7569290
Job location
sAiredale General HospitalSkipton RoadSteetonBD20 6TD
Job description
Job responsibilities
Caring for PatientsWith dignity and respectMaintain a courteous and helpful manner at all times.Welcome patients, relatives and visitors to the departmentEnsure that any care or information given does not go beyond the limit of your skills, training or scope of practice.Answer patient queries within the limits of your training and role.Exchanges information with patients, relatives and other staff.Refer to other team members when appropriate.Assist with all aspects of patient hygiene needs - washing and bathing in bed, or shower, care of hair, teeth and nails.Assist patients to the toilet, or give urinals, bedpans or commodes. Making observations and recording of output where appropriate.Assist patients to mobilise, with or without the use of aids, learning and using correct methods of minimal patient handling techniques.Check that all necessary personal effects are within reach of the patient and that the call bell is available.Ensure patients discomfort / pain is observed and reported to registered nurse as per plan of care and hospital policies.Assist with the care of the dying patient and their relatives and friends, respecting all beliefs and family circumstances. Help with any final rituals/ceremonies if appropriate.Ensure that the patients property is handled in accordance with Trust procedures.Help in the preparation of patients for special treatments i.e. investigations, operations, etc. Ensuring all relevant documentation accompanies them, in order to maintain their safety.Be proactive when assisting with patient discharge making full use of any discharge services available, assisting with patient transportation when required.Ensure SystmOne is updated when you are admitting, moving, transferring or discharging patients. Be aware of the particular nursing needs of the patient, observe and report on the patients condition or concerns, alerting any changes/abnormalities to registered nursing staff so that any necessary treatment and/or reassurance can be given to maintain patient safety/well being.Transport patients to other departments within the hospital if agreed by person in charge.To undertake and record patient observations of temperatures, pulse, respirations, blood pressure and urinalysis as agreed by person in charge and within scope of competencyWhere appropriate assist patients to eat and drink, measuring intake and keeping accurate recordings.Be sensitive to ensure that patient privacy and choice is maintained, having special regard to issues of confidentiality.Assist with trolley preparation and ensure that the patient is comfortable.Undertake pressure area care using relieving practices and devices as advised by registered staff.Ensure that the department areas are clean and tidy, including the cleaning and restocking of equipment.Ensure all documentation is recorded accurately, legibly signed and dated in accordance with Trust policies and procedures.Demonstrate effective communication using basic computer skills to access your email account, ensuring you access this regularly and keep up to date with essential ward and Trust information.Be aware of current hospital procedure on Fire and Resuscitation and take appropriate action.Follow safe working practices and take reasonable measures for the protection of themselves and patients, following instruction from clinical staff for the welfare of patients where appropriate.Helps patients / relatives overcome barriers to understanding when English is not their first language.Reporting all complaints and untoward occurrences.Present a clean smart and professional appearance and adhere to ANHST Uniform PolicyMay undergo further training in ED skills which will enhance further development, such as ECG recording, wound care dressing and basic closure
Job description
Person Specification
SkillsEssentialoExcellent verbal and written communicationoAbility to work effectively as part of a teamoBasic IT skills including email and patient systemsoAbility to take and record patient observations (e.g., temperature, pulse, BP)oUnderstanding of confidentiality and safeguarding principlesDesirableoUse of PAS and other electronic patient management systemsoWound care managementoECG recording
Qualifications
EssentialoLevel 2 Diploma in Health and Social Care or equivalentoCare certificateDesirableoLevel 3 Diploma in Health and Social Care or care-related subject
Experience
EssentialoSignificant
Experience
working in a care settingDesirableEmergency/Urgent Care
Experience
Values and BehavioursEssentialoHappy, helpful, caring, respectful, and patientoEncourages excellence and continuous improvementoWorks as one team: communicates, collaborates, and sharesoRespects others: polite, pleasant, and listens wellDesirableDemonstrates collaborative working which supports safe and effective careKnowledgeEssentialHas an understanding of the working of an acute NHS TrustHas an understanding of the risk management issues which may ariseDesirableoKnowledge of evidence-based practice and audit processes
Experience
EssentialoSignificant
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Healthcare Support Worker - Emergency Department (Band 2):
Click to view
To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
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