Healthcare Support Worker - Private Outpatients | The Royal Marsden NHS Foundation Trust in Sutton inSutton PUBLISHED WED 8 OCT 2025 Jump to job information section
PERMANENT ALLERGIES BLOOD PRESSURE CANCER CANNULATION HCSW HOLISTIC NHS OCCUPATIONAL THERAPY URINALYSIS VENEPUNCTURE
The Royal Marsden NHS Foundation Trust rAGXxAldU
Job description
Healthcare Support Worker - Private Outpatients | The Royal Marsden NHS Foundation Trust Job details Posting date: October 2025 Salary: Not specified Additional salary information: £29,651 - £31,312 per annum Hours: Full time Closing date: November 2025 Location: Sutton, SM2 5PT Company: The Royal Marsden NHS Foundation Trust Job type: Permanent Job reference: 7535920/282-P865-A Apply for this job Summary An exciting opportunity as a healthcare assistant has arisen in our Private Patient Outpatient Department in Sutton. This is a department which sees a variety of patients with both solid tumours and haematological cancers. The ideal candidate will have experience in an outpatient setting, including phlebotomy skills. They will be proactive, motivated and committed to a high standards of patient care and service. The successful candidate will work closely with consultants and the nursing team to ensure the smooth running of clinics and make sure that patients receive the best possible experience whilst upholding the Trust’s values of pioneering change, pursuing excellence, working collaboratively and showing kindness. The successful candidate will have a unit induction on how to support consultants in clinics, and patients on their pathway through our service and other services in the Trust that they might be referred to. They will also be allocated to the phlebotomy room where they will work alongside the private medical day unit team in taking blood, and monitoring observations prior to treatments. Further trainings will be available according to the candidate’s needs. " To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift. To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities. As an integral member of the nursing teamwork with team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information, please refer to the Job Description and Person Specification These responsibilities will be carried out under the guidance of the shift co-ordinator. Clinical Responsibility To undertake and practice the Care Certificate standards. Monitoring and recording patients’ vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff. Measuring and recording patients’ height and weight. Performing venepuncture and cannulation after training and assessment of competency. Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW. To assist the smooth running of a consultant led clinic; this includes the following tasks: • conducting a handover with the Consultant • preparing patient information and referral forms as required • bringing patients to and from the waiting room for their appointment • be present in the room during the consultation. Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided. Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and procedure and accept responsibility for their own infection control practice and a willingness to challenge others’ practice. Demonstrates and understanding of nursing care plans and utilise them in line with Trust policy and procedure. This advert closes on Wednesday 22 Oct 2025 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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Useful skills for a Healthcare Support Worker - Private Outpatients | The Royal Marsden NHS Foundation Trust:
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To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.

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