QR code linking to this job posting Higher Needs Floating Support in Bristol inBristol PUBLISHED TUE 11 NOV 2025

Competitive rates  FIXEDTERM 

Second Step

Job summary
The Higher Needs Floating Support Service is a commissioned service working with people in temporary accommodation or at risk of homelessness across a variety of settings.

Main duties of the job
The team work closely with the local authority, health, treatment and specialist support providers to improve outcomes and work towards more settled accommodation for those facing multiple disadvantage

About us
Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted
11 November 2025

Pay scheme
Other

Salary
£26,056 a year

Contract
Fixed termDuration3 months

Working pattern
Full-time

Reference number
SEC1153974

Job location
s162 Pennywell Road (Head Office)St Jude'sBristolBS5 0TX

Job description

Job responsibilities
Work to make current accommodation sustainable, work with the local authority to identify new or more appropriate accommodation, and work in a motivational and psychologically informed way. Work to engage and support clients with complex needs and/ or facing multiple disadvantages to maximise their choice and control over the support they receive by developing a network of support. Work with landlords, support agencies hospitals, healthcare, family, friends and others to create a comprehensive network of support that remains beyond the end of support provisions

Job description

Person Specification

Experience
EssentialProven

Experience
of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offendingProven

Experience
of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarilyProven

Experience
of working with people to sustain their accommodation or move-on positively into more settled accommodation.Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agenciesProven ability to promote and apply good practice in equality and diversity and inclusionProven ability to operate risk management and safe working practices in working with vulnerable clientsDesirableProven

Experience
of working in the voluntary sectorProven

Experience
of working with complex needs

Person Specification

Experience
EssentialProven

Experience
of working with complex needs

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details