Information Management Support Worker in Leicester inLeicester PUBLISHED FRI 24 OCT 2025 Jump to job information section

Information Management Support Worker Job details Posting date: 24 October 2025 Hours: Full time Closing date: 23 November 2025 Location: Leicester, LE3 8RA Company: Leicestershire County Council Job type: Permanent Job reference: 6371 Apply for this job Summary Organisation: Leicestershire County Council Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA Worker Category: Hybrid Worker Salary: £26,832 - £28,146 per annum (pro-rata for part-time) Working Hours: 34 hours per week Contract Type: Fixed term until 31st July 2026 Closing Date: 9th November 2025 Interview Date(s): 17th November 2025 About the Role To provide efficient and effective information management and technology processes associated with statutory requirements. Support data quality issues/data entry support for service areas across Children and Family Services. To advise clients on internal communications in accordance with FOI legislation and local policies and include maintenance and logs of such information. To coordinate FOI responses according to statutory guidance for the Children and Family Services department To work with and liaise confidently with a range of partners to ensure children receive our services and gather/monitor appropriate management information, providing technical services where required. It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority. For information on our approach to the recruitment of ex-offenders, please see our policy statement. About You Please refer to the 7 point criteria giving examples of how you meet the criteria below NVQ level 2 or equivalent, trained and proficient in MS Office with evidence of good written and spoken English. Relevant experience in a data administration field. Experience of working with spreadsheets, databases and web based systems and experience of working in a local authority or children and family environment. Knowledge of application of spreadsheets. Knowledge of FOI and Data Protection Legislation. Highly numerate and competent in the use of Microsoft packages and the production of documents as required. Excellent customer care and organisational skills. Good Interpersonal skills with the ability to communicate at all levels. The ability to work as part of a team and on your own initiative is essential alongside the ability to prioritise your own workloads and work to deadlines. You must be highly organised, methodical and meticulous regarding the application of data. The post holder must have a flexible approach to working, an understanding of, and commitment to, Equality and Diversity and the ability to apply this to strategic work and day-to-day situations and be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2. You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site. For more information or an informal discussion, please contact: Jalpa Vyas, Information Management Support Officer Email Tel How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning select option 2) or raising a ticket via our online portal: https://jobsincare.com/job/jdwpSKkHW6yJ By applying for this post, you agree to our Terms and Conditions. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .