Integrated Discharge Coordinator in Yeovil inYeovil PUBLISHED THU 5 JUN 2025 Jump to job information section
Somerset NHS Foundation Trust rha3FE4w
Job description
To provide general clerical and administrative support to the Administration Lead / Integrated discharge team.
The team member will also provide flexible administrative support as required and requested by the Manager to support service requirements.The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.
There is a need to be a team member with the expectation that you have an understanding of the patient journey, through working closely with clinical teams supporting the patient through their discharge pathway.
The role is to provide a consistently high level of customer service over the telephone whilst maintaining confidentiality, along with an efficient and complete administrative support service to the Administration Lead and Integrated Discharge Team.
You will provide administration and clerical duties as a member of an integrated multi-disciplinary team who provide care to patients.
You will be the point of contact for all administrative issues relating to either the discharge hub or lounge dependent on scenario. You will work as part of a multi-disciplinary team and provide expertise in the proactive management of the patient pathway receiving referrals to support discharge processes whilst being managed in a timely manner.
The work is fast-paced and can be complex but you will have the opportunity to support our patients and make sure they receive the best possible care. To do this you will need to be able to work in a calm, logical way and be able to multi-task as each day can be different and challenging.
To work as part of the clerical team but also be able to occasionally work on own initiative when colleagues are absent.
To work in a busy office with frequent interruptions from staff or telephone calls.
About us
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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