Affinity Care rrMP4l3
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Prepare and maintain environments during and after patient care interventions.
Job summaryWe have an opportunity for a part time Health Care Assistant to work in our South Locality, based at Cowgill and Sunnybank Surgeries.
Main duties of the job
It is likely that this role will be working in Cowgill from Monday to Wednesday and in Sunnybank on Thursdays, although this is subject to change and flexibility is required.
The hours will be from 8am until (no later than) 2.30pm at Cowgill. And from 8am until (no later than) 3.30pm at Sunnybank.
About us
We are Affinity Care Primary Care Network covering a population of over 64,000 patients over 7 GP practices and 8 sites, all in the Bradford area. Our ethos is to provide patient focused care based on the model of GP-led family orientated general practice tailored to local population needs. Our practices are highly accredited training practices, level 3 research ready sites within an embedded ethos of our learning organisation.
We are a friendly enthusiastic and hard working team with opportunities for career progression and will provide support and development for anyone demonstrating capability, enthusiasm, commitment and strong work ethic.
Benefits include:
- 5 weeks annual leave (pro rata for part time hours)
- Birthday Holiday
- Well-being day
- NHS pension
Job responsibilities
Treatment Room
Undertake, record and follow guidelines for the tasks for which you havereceived appropriate training
Urinalysis and preparation of specimens for investigation by thepathology laboratory
Measuring and recording following physiological measurements in routinepresentations:
Blood pressure
Pulse rate and rhythm
Temperature
Height and weight body mass index
Venepuncture
ECG
Basic dressings
Ear irrigation
Ordering/maintaining stock levels and control in treatment area.
Conduct chronic disease health reviews
Conduct LD / SMI health reviews
Conduct NHS health checks
Prepare and maintain environments during and after patient care interventions
Provide chaperone services for patients and clinicians
Assist in raising awareness of health and well-being, and how it can bepromoted
Give accurate and appropriate information to patients and groups withinown competence
Responsibility for Information Processes
Record information and activities undertaken withpatients and carers in an accurate and timely fashion using manual or computersystems as appropriate
Maintain confidentiality or information relating topatients, relatives, staff and the practice
Take the necessary precautions when transmittinginformation
Understand and follow the requirements ofconfidentiality (including the Data Protection Act) and the Freedom ofInformation Act and to refer on any queries as appropriate.
Follow Practice policy regarding the use of email andcomputer tasks as the main internal method of non-verbal communication and theuse of the intranet and the internet as the main source of internal andexternal information, including the retrieval of relevant information forpatients on their condition.
Organisation/Quality
The post-holder will:
Alert other team members to issues of quality and riskin the care of patients
Ensure own actions are consistent with clinicalgovernance systems
Know how clinical governance affects the HCA role andbring to the attention of more senior staff any specific risk situation
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals inthe team
Assess effectiveness of care delivery through self andpeer review, benchmarking and formal evaluation.
Utilise the audit cycle as a means of evaluating thequality of work, implementing improvements where required.
Ensure that you are familiar with thePractices Policies available in the practice staff handbook
Ensure that you undertake all mandatory training as per the practicesTraining Policy.
Attend the practices Protected Learning Time Sessions.
Maintain your CPD and ensure you revalidate all the necessary skills andqualifications in a timely manner.
Cold chain management (logging fridge temperatures and downloadingdataloggers, informing appropriate person if any concerns.
Checking emergency equipment and ensuring equipment is in date
Supporting the Quality Outcomes Framework (QOF) to achieve and supportpatients with specific disease areas. (this can incorporate quite a lot but weneed to see where it develops)
Safeguarding
Affinity Care is committed to safeguarding and promoting the welfare ofchildren, young people and
vulnerable adults and expects all staff and volunteers to share thiscommitment. Staff should ensure
that they are aware of the organisations policy and procedures forsafeguarding and discharge their
responsibilities for safeguarding effectively. It is individual staffmembers responsibility to maintain
competences with regards to levels of safeguarding training commensuratewith individual roles. Staff
should report any safeguarding concerns to the appropriate agencies inline with the safeguarding
policy.
Equality and diversity
Act in ways that recognise the importance of peoples rights,interpreting them in a way that is consistent with procedures.
Respect the privacy, dignity and beliefs of patients, carers, visitorsand co-workers. They must be treated equally, irrespective of gender, ethnicorigin, age, disability, sexual orientation, religion, etc.
Follow the Practice Chaperoning policy.
Be aware of statutory procedures, local guidance and referral criteriaregarding protection of children and vulnerable adults, including Practicepolicies. Follow the guidance and policies and take action in an appropriatemanner.
Health, safety and security
Wear the appropriate Personal Protection Equipment and clothing at alltimes in accordance with the Infection Control Standard Operating Procedure.
Apply appropriate infection-control measures and maintain work areas ineach clinical room, in accordance with the Infection Control Standard OperatingProcedure, so that they are clean, safe and free from hazards reporting of anypotential risks identified including:
Hand washing
Universal hygiene procedures
Collection and handling of laboratory specimens
Segregation and disposal of waste materials
Decontamination of instruments and clinical equipment
Reporting and treatment of sharps injuries
Dealing with blood and body fluid spillages
Assist patients and colleagues in adopting sound infection controlmeasures
Use the personal security systems within the workplace according toPractice guidelines.
Assess risk within the areas of responsibility, ensuring adequatemeasures are in place to protect staff and patients.
Follow Health and Safety Policies and guidelines, including fireprocedures and those pertaining to clinical areas of risk. Use safe workingprocedures and report incidents using the incident reporting system.
Monitor work areas and practices to ensure they are safe and free fromhazards and conform to health, safety and security legislation, policies,procedures and guidelines.
Patient Confidentiality and ensuring dignity and respect of patients
The jobholder should respect patientconfidentiality at all times and not divulge patient information unlesssanctioned by the requirements of the role.This includes written and verbally communicated information. The jobholder should at all times treat patients with dignity and respect and activelyseek to assure an environment that facilitates this.
Communication & working relationships
To be responsible for ones ownbehaviour to effectively create a working environment that has a good teamspirit, is professional in orientation and has mutual respect amongstcolleagues. Establishing and maintainingeffective communication and constructive input to areas of service developmentand systems re-design.
Training and Development
You will be required to complete themandatory training and ensure you embrace the Training & DevelopmentPolicy. You are also required to attendthe monthly Protected Learning Time meetings
Youmust have competency evidence for venapuncture and BP. Training will beprovided for dressings, basic wound checks, suture / staple removal.
Special Working Conditions
You may be asked to work atother premises owned or associated to the practice. This will be subject to reasonable requestin terms of travel compared to the routine site of work.
You may alsobe asked from time to time to be flexible in your working hours as per theneeds of the practice.
You will be required towear a uniform and/or scrubs.
Teamwork
Participate in team activities that createopportunities to improve patient care.
Ensure clear understanding and utilisation of servicesand referral mechanisms and policies to meet patient need.
Other
You will be required to work at other premises owned or associated toAffinity Care. This will be subject to reasonable request in terms of travelcompared your routine site of work. You may also be asked from time to time tobe flexible in your working hours as per the needs of the practice.
You will be required to:
Give good and regular attendance.
Maintain a tidy and organised work area.
Any other duty as requested, including covering for absent colleagues.
Job description
Job responsibilities
Treatment Room
Undertake, record and follow guidelines for the tasks for which you havereceived appropriate training
Urinalysis and preparation of specimens for investigation by thepathology laboratory
Measuring and recording following physiological measurements in routinepresentations:
Blood pressure
Pulse rate and rhythm
Temperature
Height and weight body mass index
Venepuncture
ECG
Basic dressings
Ear irrigation
Ordering/maintaining stock levels and control in treatment area.
Conduct chronic disease health reviews
Conduct LD / SMI health reviews
Conduct NHS health checks
Prepare and maintain environments during and after patient care interventions
Provide chaperone services for patients and clinicians
Assist in raising awareness of health and well-being, and how it can bepromoted
Give accurate and appropriate information to patients and groups withinown competence
Responsibility for Information Processes
Record information and activities undertaken withpatients and carers in an accurate and timely fashion using manual or computersystems as appropriate
Maintain confidentiality or information relating topatients, relatives, staff and the practice
Take the necessary precautions when transmittinginformation
Understand and follow the requirements ofconfidentiality (including the Data Protection Act) and the Freedom ofInformation Act and to refer on any queries as appropriate.
Follow Practice policy regarding the use of email andcomputer tasks as the main internal method of non-verbal communication and theuse of the intranet and the internet as the main source of internal andexternal information, including the retrieval of relevant information forpatients on their condition.
Organisation/Quality
The post-holder will:
Alert other team members to issues of quality and riskin the care of patients
Ensure own actions are consistent with clinicalgovernance systems
Know how clinical governance affects the HCA role andbring to the attention of more senior staff any specific risk situation
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals inthe team
Assess effectiveness of care delivery through self andpeer review, benchmarking and formal evaluation.
Utilise the audit cycle as a means of evaluating thequality of work, implementing improvements where required.
Ensure that you are familiar with thePractices Policies available in the practice staff handbook
Ensure that you undertake all mandatory training as per the practicesTraining Policy.
Attend the practices Protected Learning Time Sessions.
Maintain your CPD and ensure you revalidate all the necessary skills andqualifications in a timely manner.
Cold chain management (logging fridge temperatures and downloadingdataloggers, informing appropriate person if any concerns.
Checking emergency equipment and ensuring equipment is in date
Supporting the Quality Outcomes Framework (QOF) to achieve and supportpatients with specific disease areas. (this can incorporate quite a lot but weneed to see where it develops)
Safeguarding
Affinity Care is committed to safeguarding and promoting the welfare ofchildren, young people and
vulnerable adults and expects all staff and volunteers to share thiscommitment. Staff should ensure
that they are aware of the organisations policy and procedures forsafeguarding and discharge their
responsibilities for safeguarding effectively. It is individual staffmembers responsibility to maintain
competences with regards to levels of safeguarding training commensuratewith individual roles. Staff
should report any safeguarding concerns to the appropriate agencies inline with the safeguarding
policy.
Equality and diversity
Act in ways that recognise the importance of peoples rights,interpreting them in a way that is consistent with procedures.
Respect the privacy, dignity and beliefs of patients, carers, visitorsand co-workers. They must be treated equally, irrespective of gender, ethnicorigin, age, disability, sexual orientation, religion, etc.
Follow the Practice Chaperoning policy.
Be aware of statutory procedures, local guidance and referral criteriaregarding protection of children and vulnerable adults, including Practicepolicies. Follow the guidance and policies and take action in an appropriatemanner.
Health, safety and security
Wear the appropriate Personal Protection Equipment and clothing at alltimes in accordance with the Infection Control Standard Operating Procedure.
Apply appropriate infection-control measures and maintain work areas ineach clinical room, in accordance with the Infection Control Standard OperatingProcedure, so that they are clean, safe and free from hazards reporting of anypotential risks identified including:
Hand washing
Universal hygiene procedures
Collection and handling of laboratory specimens
Segregation and disposal of waste materials
Decontamination of instruments and clinical equipment
Reporting and treatment of sharps injuries
Dealing with blood and body fluid spillages
Assist patients and colleagues in adopting sound infection controlmeasures
Use the personal security systems within the workplace according toPractice guidelines.
Assess risk within the areas of responsibility, ensuring adequatemeasures are in place to protect staff and patients.
Follow Health and Safety Policies and guidelines, including fireprocedures and those pertaining to clinical areas of risk. Use safe workingprocedures and report incidents using the incident reporting system.
Monitor work areas and practices to ensure they are safe and free fromhazards and conform to health, safety and security legislation, policies,procedures and guidelines.
Patient Confidentiality and ensuring dignity and respect of patients
The jobholder should respect patientconfidentiality at all times and not divulge patient information unlesssanctioned by the requirements of the role.This includes written and verbally communicated information. The jobholder should at all times treat patients with dignity and respect and activelyseek to assure an environment that facilitates this.
Communication & working relationships
To be responsible for ones ownbehaviour to effectively create a working environment that has a good teamspirit, is professional in orientation and has mutual respect amongstcolleagues. Establishing and maintainingeffective communication and constructive input to areas of service developmentand systems re-design.
Training and Development
You will be required to complete themandatory training and ensure you embrace the Training & DevelopmentPolicy. You are also required to attendthe monthly Protected Learning Time meetings
Youmust have competency evidence for venapuncture and BP. Training will beprovided for dressings, basic wound checks, suture / staple removal.
Special Working Conditions
You may be asked to work atother premises owned or associated to the practice. This will be subject to reasonable requestin terms of travel compared to the routine site of work.
You may alsobe asked from time to time to be flexible in your working hours as per theneeds of the practice.
You will be required towear a uniform and/or scrubs.
Teamwork
Participate in team activities that createopportunities to improve patient care.
Ensure clear understanding and utilisation of servicesand referral mechanisms and policies to meet patient need.
Other
You will be required to work at other premises owned or associated toAffinity Care. This will be subject to reasonable request in terms of travelcompared your routine site of work. You may also be asked from time to time tobe flexible in your working hours as per the needs of the practice.
You will be required to:
Give good and regular attendance.
Maintain a tidy and organised work area.
Any other duty as requested, including covering for absent colleagues.
Person Specification
Qualifications
Essential
- Willingness to undertake appropriate training
- required for the role
- Willingness to undertake further education/training
- NVQ Level 2/3 or QCF Diploma Level 2 or 3 health care
- GCSE Grade A-C English and mathematics
Essential
- Performing Phlebotomy in Primary Care
- Experience in NHS or GP surgery
- Experience of dealing with the public/patients
- Competency in venapuncture and BP
- Dressings / wound care / suture and staple removal
Essential
- Demonstrates a basic understanding of the needs of the patient and the role of the HCA
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to communicate effectively
- Ability to deal tactfully and empathetically with distressed or anxious patients
- Ability to work within a team and on own
- Ability to work to scheduled timelines
- Be able to prioritise own workload
- Ability to handle simple medical equipment e.g. ECG machine, spirometry
- Competent in basic health care assistant duties
- Computer & IT skills
- Able and willing to teach others
Qualifications
Essential
- Willingness to undertake appropriate training
- required for the role
- Willingness to undertake further education/training
- NVQ Level 2/3 or QCF Diploma Level 2 or 3 health care
- GCSE Grade A-C English and mathematics
Essential
- Performing Phlebotomy in Primary Care
- Experience in NHS or GP surgery
- Experience of dealing with the public/patients
- Competency in venapuncture and BP
- Dressings / wound care / suture and staple removal
Essential
- Demonstrates a basic understanding of the needs of the patient and the role of the HCA
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to communicate effectively
- Ability to deal tactfully and empathetically with distressed or anxious patients
- Ability to work within a team and on own
- Ability to work to scheduled timelines
- Be able to prioritise own workload
- Ability to handle simple medical equipment e.g. ECG machine, spirometry
- Competent in basic health care assistant duties
- Computer & IT skills
- Able and willing to teach others
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Affinity Care
Address
Shipley Health Centre
Alexandra Road
Shipley
West Yorkshire
BD18 3EG
Employer's website
Job summary
We have an opportunity for a part time Health Care Assistant to work in our South Locality, based at Cowgill and Sunnybank Surgeries.
Main duties of the job
It is likely that this role will be working in Cowgill from Monday to Wednesday and in Sunnybank on Thursdays, although this is subject to change and flexibility is required.
The hours will be from 8am until (no later than) 2.30pm at Cowgill. And from 8am until (no later than) 3.30pm at Sunnybank.
About us
We are Affinity Care Primary Care Network covering a population of over 64,000 patients over 7 GP practices and 8 sites, all in the Bradford area. Our ethos is to provide patient focused care based on the model of GP-led family orientated general practice tailored to local population needs. Our practices are highly accredited training practices, level 3 research ready sites within an embedded ethos of our learning organisation.
We are a friendly enthusiastic and hard working team with opportunities for career progression and will provide support and development for anyone demonstrating capability, enthusiasm, commitment and strong work ethic.
Benefits include:
Job responsibilities
Treatment Room
Undertake, record and follow guidelines for the tasks for which you havereceived appropriate training
Urinalysis and preparation of specimens for investigation by thepathology laboratory
Measuring and recording following physiological measurements in routinepresentations:
Blood pressure
Pulse rate and rhythm
Temperature
Height and weight body mass index
Venepuncture
ECG
Basic dressings
Ear irrigation
Ordering/maintaining stock levels and control in treatment area.
Conduct chronic disease health reviews
Conduct LD / SMI health reviews
Conduct NHS health checks
Prepare and maintain environments during and after patient care interventions
Provide chaperone services for patients and clinicians
Assist in raising awareness of health and well-being, and how it can bepromoted
Give accurate and appropriate information to patients and groups withinown competence
Responsibility for Information Processes
Record information and activities undertaken withpatients and carers in an accurate and timely fashion using manual or computersystems as appropriate
Maintain confidentiality or information relating topatients, relatives, staff and the practice
Take the necessary precautions when transmittinginformation
Understand and follow the requirements ofconfidentiality (including the Data Protection Act) and the Freedom ofInformation Act and to refer on any queries as appropriate.
Follow Practice policy regarding the use of email andcomputer tasks as the main internal method of non-verbal communication and theuse of the intranet and the internet as the main source of internal andexternal information, including the retrieval of relevant information forpatients on their condition.
Organisation/Quality
The post-holder will:
Alert other team members to issues of quality and riskin the care of patients
Ensure own actions are consistent with clinicalgovernance systems
Know how clinical governance affects the HCA role andbring to the attention of more senior staff any specific risk situation
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals inthe team
Assess effectiveness of care delivery through self andpeer review, benchmarking and formal evaluation.
Utilise the audit cycle as a means of evaluating thequality of work, implementing improvements where required.
Ensure that you are familiar with thePractices Policies available in the practice staff handbook
Ensure that you undertake all mandatory training as per the practicesTraining Policy.
Attend the practices Protected Learning Time Sessions.
Maintain your CPD and ensure you revalidate all the necessary skills andqualifications in a timely manner.
Cold chain management (logging fridge temperatures and downloadingdataloggers, informing appropriate person if any concerns.
Checking emergency equipment and ensuring equipment is in date
Supporting the Quality Outcomes Framework (QOF) to achieve and supportpatients with specific disease areas. (this can incorporate quite a lot but weneed to see where it develops)
Safeguarding
Affinity Care is committed to safeguarding and promoting the welfare ofchildren, young people and
vulnerable adults and expects all staff and volunteers to share thiscommitment. Staff should ensure
that they are aware of the organisations policy and procedures forsafeguarding and discharge their
responsibilities for safeguarding effectively. It is individual staffmembers responsibility to maintain
competences with regards to levels of safeguarding training commensuratewith individual roles. Staff
should report any safeguarding concerns to the appropriate agencies inline with the safeguarding
policy.
Equality and diversity
Act in ways that recognise the importance of peoples rights,interpreting them in a way that is consistent with procedures.
Respect the privacy, dignity and beliefs of patients, carers, visitorsand co-workers. They must be treated equally, irrespective of gender, ethnicorigin, age, disability, sexual orientation, religion, etc.
Follow the Practice Chaperoning policy.
Be aware of statutory procedures, local guidance and referral criteriaregarding protection of children and vulnerable adults, including Practicepolicies. Follow the guidance and policies and take action in an appropriatemanner.
Health, safety and security
Wear the appropriate Personal Protection Equipment and clothing at alltimes in accordance with the Infection Control Standard Operating Procedure.
Apply appropriate infection-control measures and maintain work areas ineach clinical room, in accordance with the Infection Control Standard OperatingProcedure, so that they are clean, safe and free from hazards reporting of anypotential risks identified including:
Hand washing
Universal hygiene procedures
Collection and handling of laboratory specimens
Segregation and disposal of waste materials
Decontamination of instruments and clinical equipment
Reporting and treatment of sharps injuries
Dealing with blood and body fluid spillages
Assist patients and colleagues in adopting sound infection controlmeasures
Use the personal security systems within the workplace according toPractice guidelines.
Assess risk within the areas of responsibility, ensuring adequatemeasures are in place to protect staff and patients.
Follow Health and Safety Policies and guidelines, including fireprocedures and those pertaining to clinical areas of risk. Use safe workingprocedures and report incidents using the incident reporting system.
Monitor work areas and practices to ensure they are safe and free fromhazards and conform to health, safety and security legislation, policies,procedures and guidelines.
Patient Confidentiality and ensuring dignity and respect of patients
The jobholder should respect patientconfidentiality at all times and not divulge patient information unlesssanctioned by the requirements of the role.This includes written and verbally communicated information. The jobholder should at all times treat patients with dignity and respect and activelyseek to assure an environment that facilitates this.
Communication & working relationships
To be responsible for ones ownbehaviour to effectively create a working environment that has a good teamspirit, is professional in orientation and has mutual respect amongstcolleagues. Establishing and maintainingeffective communication and constructive input to areas of service developmentand systems re-design.
Training and Development
You will be required to complete themandatory training and ensure you embrace the Training & DevelopmentPolicy. You are also required to attendthe monthly Protected Learning Time meetings
Youmust have competency evidence for venapuncture and BP. Training will beprovided for dressings, basic wound checks, suture / staple removal.
Special Working Conditions
You may be asked to work atother premises owned or associated to the practice. This will be subject to reasonable requestin terms of travel compared to the routine site of work.
You may alsobe asked from time to time to be flexible in your working hours as per theneeds of the practice.
You will be required towear a uniform and/or scrubs.
Teamwork
Participate in team activities that createopportunities to improve patient care.
Ensure clear understanding and utilisation of servicesand referral mechanisms and policies to meet patient need.
Other
You will be required to work at other premises owned or associated toAffinity Care. This will be subject to reasonable request in terms of travelcompared your routine site of work. You may also be asked from time to time tobe flexible in your working hours as per the needs of the practice.
You will be required to:
Give good and regular attendance.
Maintain a tidy and organised work area.
Any other duty as requested, including covering for absent colleagues.
Job description
Job responsibilities
Treatment Room
Undertake, record and follow guidelines for the tasks for which you havereceived appropriate training
Urinalysis and preparation of specimens for investigation by thepathology laboratory
Measuring and recording following physiological measurements in routinepresentations:
Blood pressure
Pulse rate and rhythm
Temperature
Height and weight body mass index
Venepuncture
ECG
Basic dressings
Ear irrigation
Ordering/maintaining stock levels and control in treatment area.
Conduct chronic disease health reviews
Conduct LD / SMI health reviews
Conduct NHS health checks
Prepare and maintain environments during and after patient care interventions
Provide chaperone services for patients and clinicians
Assist in raising awareness of health and well-being, and how it can bepromoted
Give accurate and appropriate information to patients and groups withinown competence
Responsibility for Information Processes
Record information and activities undertaken withpatients and carers in an accurate and timely fashion using manual or computersystems as appropriate
Maintain confidentiality or information relating topatients, relatives, staff and the practice
Take the necessary precautions when transmittinginformation
Understand and follow the requirements ofconfidentiality (including the Data Protection Act) and the Freedom ofInformation Act and to refer on any queries as appropriate.
Follow Practice policy regarding the use of email andcomputer tasks as the main internal method of non-verbal communication and theuse of the intranet and the internet as the main source of internal andexternal information, including the retrieval of relevant information forpatients on their condition.
Organisation/Quality
The post-holder will:
Alert other team members to issues of quality and riskin the care of patients
Ensure own actions are consistent with clinicalgovernance systems
Know how clinical governance affects the HCA role andbring to the attention of more senior staff any specific risk situation
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals inthe team
Assess effectiveness of care delivery through self andpeer review, benchmarking and formal evaluation.
Utilise the audit cycle as a means of evaluating thequality of work, implementing improvements where required.
Ensure that you are familiar with thePractices Policies available in the practice staff handbook
Ensure that you undertake all mandatory training as per the practicesTraining Policy.
Attend the practices Protected Learning Time Sessions.
Maintain your CPD and ensure you revalidate all the necessary skills andqualifications in a timely manner.
Cold chain management (logging fridge temperatures and downloadingdataloggers, informing appropriate person if any concerns.
Checking emergency equipment and ensuring equipment is in date
Supporting the Quality Outcomes Framework (QOF) to achieve and supportpatients with specific disease areas. (this can incorporate quite a lot but weneed to see where it develops)
Safeguarding
Affinity Care is committed to safeguarding and promoting the welfare ofchildren, young people and
vulnerable adults and expects all staff and volunteers to share thiscommitment. Staff should ensure
that they are aware of the organisations policy and procedures forsafeguarding and discharge their
responsibilities for safeguarding effectively. It is individual staffmembers responsibility to maintain
competences with regards to levels of safeguarding training commensuratewith individual roles. Staff
should report any safeguarding concerns to the appropriate agencies inline with the safeguarding
policy.
Equality and diversity
Act in ways that recognise the importance of peoples rights,interpreting them in a way that is consistent with procedures.
Respect the privacy, dignity and beliefs of patients, carers, visitorsand co-workers. They must be treated equally, irrespective of gender, ethnicorigin, age, disability, sexual orientation, religion, etc.
Follow the Practice Chaperoning policy.
Be aware of statutory procedures, local guidance and referral criteriaregarding protection of children and vulnerable adults, including Practicepolicies. Follow the guidance and policies and take action in an appropriatemanner.
Health, safety and security
Wear the appropriate Personal Protection Equipment and clothing at alltimes in accordance with the Infection Control Standard Operating Procedure.
Apply appropriate infection-control measures and maintain work areas ineach clinical room, in accordance with the Infection Control Standard OperatingProcedure, so that they are clean, safe and free from hazards reporting of anypotential risks identified including:
Hand washing
Universal hygiene procedures
Collection and handling of laboratory specimens
Segregation and disposal of waste materials
Decontamination of instruments and clinical equipment
Reporting and treatment of sharps injuries
Dealing with blood and body fluid spillages
Assist patients and colleagues in adopting sound infection controlmeasures
Use the personal security systems within the workplace according toPractice guidelines.
Assess risk within the areas of responsibility, ensuring adequatemeasures are in place to protect staff and patients.
Follow Health and Safety Policies and guidelines, including fireprocedures and those pertaining to clinical areas of risk. Use safe workingprocedures and report incidents using the incident reporting system.
Monitor work areas and practices to ensure they are safe and free fromhazards and conform to health, safety and security legislation, policies,procedures and guidelines.
Patient Confidentiality and ensuring dignity and respect of patients
The jobholder should respect patientconfidentiality at all times and not divulge patient information unlesssanctioned by the requirements of the role.This includes written and verbally communicated information. The jobholder should at all times treat patients with dignity and respect and activelyseek to assure an environment that facilitates this.
Communication & working relationships
To be responsible for ones ownbehaviour to effectively create a working environment that has a good teamspirit, is professional in orientation and has mutual respect amongstcolleagues. Establishing and maintainingeffective communication and constructive input to areas of service developmentand systems re-design.
Training and Development
You will be required to complete themandatory training and ensure you embrace the Training & DevelopmentPolicy. You are also required to attendthe monthly Protected Learning Time meetings
Youmust have competency evidence for venapuncture and BP. Training will beprovided for dressings, basic wound checks, suture / staple removal.
Special Working Conditions
You may be asked to work atother premises owned or associated to the practice. This will be subject to reasonable requestin terms of travel compared to the routine site of work.
You may alsobe asked from time to time to be flexible in your working hours as per theneeds of the practice.
You will be required towear a uniform and/or scrubs.
Teamwork
Participate in team activities that createopportunities to improve patient care.
Ensure clear understanding and utilisation of servicesand referral mechanisms and policies to meet patient need.
Other
You will be required to work at other premises owned or associated toAffinity Care. This will be subject to reasonable request in terms of travelcompared your routine site of work. You may also be asked from time to time tobe flexible in your working hours as per the needs of the practice.
You will be required to:
Give good and regular attendance.
Maintain a tidy and organised work area.
Any other duty as requested, including covering for absent colleagues.
Person Specification
Qualifications
Essential
Essential
Essential
Qualifications
Essential
Essential
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Affinity Care
Address
Shipley Health Centre
Alexandra Road
Shipley
West Yorkshire
BD18 3EG
Employer's website
We have an opportunity for a part time Health Care Assistant to work in our South Locality, based at Cowgill and Sunnybank Surgeries.
Main duties of the job
It is likely that this role will be working in Cowgill from Monday to Wednesday and in Sunnybank on Thursdays, although this is subject to change and flexibility is required.
The hours will be from 8am until (no later than) 2.30pm at Cowgill. And from 8am until (no later than) 3.30pm at Sunnybank.
About us
We are Affinity Care Primary Care Network covering a population of over 64,000 patients over 7 GP practices and 8 sites, all in the Bradford area. Our ethos is to provide patient focused care based on the model of GP-led family orientated general practice tailored to local population needs. Our practices are highly accredited training practices, level 3 research ready sites within an embedded ethos of our learning organisation.
We are a friendly enthusiastic and hard working team with opportunities for career progression and will provide support and development for anyone demonstrating capability, enthusiasm, commitment and strong work ethic.
Benefits include:
- 5 weeks annual leave (pro rata for part time hours)
- Birthday Holiday
- Well-being day
- NHS pension
Job responsibilities
Treatment Room
Undertake, record and follow guidelines for the tasks for which you havereceived appropriate training
Urinalysis and preparation of specimens for investigation by thepathology laboratory
Measuring and recording following physiological measurements in routinepresentations:
Blood pressure
Pulse rate and rhythm
Temperature
Height and weight body mass index
Venepuncture
ECG
Basic dressings
Ear irrigation
Ordering/maintaining stock levels and control in treatment area.
Conduct chronic disease health reviews
Conduct LD / SMI health reviews
Conduct NHS health checks
Prepare and maintain environments during and after patient care interventions
Provide chaperone services for patients and clinicians
Assist in raising awareness of health and well-being, and how it can bepromoted
Give accurate and appropriate information to patients and groups withinown competence
Responsibility for Information Processes
Record information and activities undertaken withpatients and carers in an accurate and timely fashion using manual or computersystems as appropriate
Maintain confidentiality or information relating topatients, relatives, staff and the practice
Take the necessary precautions when transmittinginformation
Understand and follow the requirements ofconfidentiality (including the Data Protection Act) and the Freedom ofInformation Act and to refer on any queries as appropriate.
Follow Practice policy regarding the use of email andcomputer tasks as the main internal method of non-verbal communication and theuse of the intranet and the internet as the main source of internal andexternal information, including the retrieval of relevant information forpatients on their condition.
Organisation/Quality
The post-holder will:
Alert other team members to issues of quality and riskin the care of patients
Ensure own actions are consistent with clinicalgovernance systems
Know how clinical governance affects the HCA role andbring to the attention of more senior staff any specific risk situation
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals inthe team
Assess effectiveness of care delivery through self andpeer review, benchmarking and formal evaluation.
Utilise the audit cycle as a means of evaluating thequality of work, implementing improvements where required.
Ensure that you are familiar with thePractices Policies available in the practice staff handbook
Ensure that you undertake all mandatory training as per the practicesTraining Policy.
Attend the practices Protected Learning Time Sessions.
Maintain your CPD and ensure you revalidate all the necessary skills andqualifications in a timely manner.
Cold chain management (logging fridge temperatures and downloadingdataloggers, informing appropriate person if any concerns.
Checking emergency equipment and ensuring equipment is in date
Supporting the Quality Outcomes Framework (QOF) to achieve and supportpatients with specific disease areas. (this can incorporate quite a lot but weneed to see where it develops)
Safeguarding
Affinity Care is committed to safeguarding and promoting the welfare ofchildren, young people and
vulnerable adults and expects all staff and volunteers to share thiscommitment. Staff should ensure
that they are aware of the organisations policy and procedures forsafeguarding and discharge their
responsibilities for safeguarding effectively. It is individual staffmembers responsibility to maintain
competences with regards to levels of safeguarding training commensuratewith individual roles. Staff
should report any safeguarding concerns to the appropriate agencies inline with the safeguarding
policy.
Equality and diversity
Act in ways that recognise the importance of peoples rights,interpreting them in a way that is consistent with procedures.
Respect the privacy, dignity and beliefs of patients, carers, visitorsand co-workers. They must be treated equally, irrespective of gender, ethnicorigin, age, disability, sexual orientation, religion, etc.
Follow the Practice Chaperoning policy.
Be aware of statutory procedures, local guidance and referral criteriaregarding protection of children and vulnerable adults, including Practicepolicies. Follow the guidance and policies and take action in an appropriatemanner.
Health, safety and security
Wear the appropriate Personal Protection Equipment and clothing at alltimes in accordance with the Infection Control Standard Operating Procedure.
Apply appropriate infection-control measures and maintain work areas ineach clinical room, in accordance with the Infection Control Standard OperatingProcedure, so that they are clean, safe and free from hazards reporting of anypotential risks identified including:
Hand washing
Universal hygiene procedures
Collection and handling of laboratory specimens
Segregation and disposal of waste materials
Decontamination of instruments and clinical equipment
Reporting and treatment of sharps injuries
Dealing with blood and body fluid spillages
Assist patients and colleagues in adopting sound infection controlmeasures
Use the personal security systems within the workplace according toPractice guidelines.
Assess risk within the areas of responsibility, ensuring adequatemeasures are in place to protect staff and patients.
Follow Health and Safety Policies and guidelines, including fireprocedures and those pertaining to clinical areas of risk. Use safe workingprocedures and report incidents using the incident reporting system.
Monitor work areas and practices to ensure they are safe and free fromhazards and conform to health, safety and security legislation, policies,procedures and guidelines.
Patient Confidentiality and ensuring dignity and respect of patients
The jobholder should respect patientconfidentiality at all times and not divulge patient information unlesssanctioned by the requirements of the role.This includes written and verbally communicated information. The jobholder should at all times treat patients with dignity and respect and activelyseek to assure an environment that facilitates this.
Communication & working relationships
To be responsible for ones ownbehaviour to effectively create a working environment that has a good teamspirit, is professional in orientation and has mutual respect amongstcolleagues. Establishing and maintainingeffective communication and constructive input to areas of service developmentand systems re-design.
Training and Development
You will be required to complete themandatory training and ensure you embrace the Training & DevelopmentPolicy. You are also required to attendthe monthly Protected Learning Time meetings
Youmust have competency evidence for venapuncture and BP. Training will beprovided for dressings, basic wound checks, suture / staple removal.
Special Working Conditions
You may be asked to work atother premises owned or associated to the practice. This will be subject to reasonable requestin terms of travel compared to the routine site of work.
You may alsobe asked from time to time to be flexible in your working hours as per theneeds of the practice.
You will be required towear a uniform and/or scrubs.
Teamwork
Participate in team activities that createopportunities to improve patient care.
Ensure clear understanding and utilisation of servicesand referral mechanisms and policies to meet patient need.
Other
You will be required to work at other premises owned or associated toAffinity Care. This will be subject to reasonable request in terms of travelcompared your routine site of work. You may also be asked from time to time tobe flexible in your working hours as per the needs of the practice.
You will be required to:
Give good and regular attendance.
Maintain a tidy and organised work area.
Any other duty as requested, including covering for absent colleagues.
Job description
Job responsibilities
Treatment Room
Undertake, record and follow guidelines for the tasks for which you havereceived appropriate training
Urinalysis and preparation of specimens for investigation by thepathology laboratory
Measuring and recording following physiological measurements in routinepresentations:
Blood pressure
Pulse rate and rhythm
Temperature
Height and weight body mass index
Venepuncture
ECG
Basic dressings
Ear irrigation
Ordering/maintaining stock levels and control in treatment area.
Conduct chronic disease health reviews
Conduct LD / SMI health reviews
Conduct NHS health checks
Prepare and maintain environments during and after patient care interventions
Provide chaperone services for patients and clinicians
Assist in raising awareness of health and well-being, and how it can bepromoted
Give accurate and appropriate information to patients and groups withinown competence
Responsibility for Information Processes
Record information and activities undertaken withpatients and carers in an accurate and timely fashion using manual or computersystems as appropriate
Maintain confidentiality or information relating topatients, relatives, staff and the practice
Take the necessary precautions when transmittinginformation
Understand and follow the requirements ofconfidentiality (including the Data Protection Act) and the Freedom ofInformation Act and to refer on any queries as appropriate.
Follow Practice policy regarding the use of email andcomputer tasks as the main internal method of non-verbal communication and theuse of the intranet and the internet as the main source of internal andexternal information, including the retrieval of relevant information forpatients on their condition.
Organisation/Quality
The post-holder will:
Alert other team members to issues of quality and riskin the care of patients
Ensure own actions are consistent with clinicalgovernance systems
Know how clinical governance affects the HCA role andbring to the attention of more senior staff any specific risk situation
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals inthe team
Assess effectiveness of care delivery through self andpeer review, benchmarking and formal evaluation.
Utilise the audit cycle as a means of evaluating thequality of work, implementing improvements where required.
Ensure that you are familiar with thePractices Policies available in the practice staff handbook
Ensure that you undertake all mandatory training as per the practicesTraining Policy.
Attend the practices Protected Learning Time Sessions.
Maintain your CPD and ensure you revalidate all the necessary skills andqualifications in a timely manner.
Cold chain management (logging fridge temperatures and downloadingdataloggers, informing appropriate person if any concerns.
Checking emergency equipment and ensuring equipment is in date
Supporting the Quality Outcomes Framework (QOF) to achieve and supportpatients with specific disease areas. (this can incorporate quite a lot but weneed to see where it develops)
Safeguarding
Affinity Care is committed to safeguarding and promoting the welfare ofchildren, young people and
vulnerable adults and expects all staff and volunteers to share thiscommitment. Staff should ensure
that they are aware of the organisations policy and procedures forsafeguarding and discharge their
responsibilities for safeguarding effectively. It is individual staffmembers responsibility to maintain
competences with regards to levels of safeguarding training commensuratewith individual roles. Staff
should report any safeguarding concerns to the appropriate agencies inline with the safeguarding
policy.
Equality and diversity
Act in ways that recognise the importance of peoples rights,interpreting them in a way that is consistent with procedures.
Respect the privacy, dignity and beliefs of patients, carers, visitorsand co-workers. They must be treated equally, irrespective of gender, ethnicorigin, age, disability, sexual orientation, religion, etc.
Follow the Practice Chaperoning policy.
Be aware of statutory procedures, local guidance and referral criteriaregarding protection of children and vulnerable adults, including Practicepolicies. Follow the guidance and policies and take action in an appropriatemanner.
Health, safety and security
Wear the appropriate Personal Protection Equipment and clothing at alltimes in accordance with the Infection Control Standard Operating Procedure.
Apply appropriate infection-control measures and maintain work areas ineach clinical room, in accordance with the Infection Control Standard OperatingProcedure, so that they are clean, safe and free from hazards reporting of anypotential risks identified including:
Hand washing
Universal hygiene procedures
Collection and handling of laboratory specimens
Segregation and disposal of waste materials
Decontamination of instruments and clinical equipment
Reporting and treatment of sharps injuries
Dealing with blood and body fluid spillages
Assist patients and colleagues in adopting sound infection controlmeasures
Use the personal security systems within the workplace according toPractice guidelines.
Assess risk within the areas of responsibility, ensuring adequatemeasures are in place to protect staff and patients.
Follow Health and Safety Policies and guidelines, including fireprocedures and those pertaining to clinical areas of risk. Use safe workingprocedures and report incidents using the incident reporting system.
Monitor work areas and practices to ensure they are safe and free fromhazards and conform to health, safety and security legislation, policies,procedures and guidelines.
Patient Confidentiality and ensuring dignity and respect of patients
The jobholder should respect patientconfidentiality at all times and not divulge patient information unlesssanctioned by the requirements of the role.This includes written and verbally communicated information. The jobholder should at all times treat patients with dignity and respect and activelyseek to assure an environment that facilitates this.
Communication & working relationships
To be responsible for ones ownbehaviour to effectively create a working environment that has a good teamspirit, is professional in orientation and has mutual respect amongstcolleagues. Establishing and maintainingeffective communication and constructive input to areas of service developmentand systems re-design.
Training and Development
You will be required to complete themandatory training and ensure you embrace the Training & DevelopmentPolicy. You are also required to attendthe monthly Protected Learning Time meetings
Youmust have competency evidence for venapuncture and BP. Training will beprovided for dressings, basic wound checks, suture / staple removal.
Special Working Conditions
You may be asked to work atother premises owned or associated to the practice. This will be subject to reasonable requestin terms of travel compared to the routine site of work.
You may alsobe asked from time to time to be flexible in your working hours as per theneeds of the practice.
You will be required towear a uniform and/or scrubs.
Teamwork
Participate in team activities that createopportunities to improve patient care.
Ensure clear understanding and utilisation of servicesand referral mechanisms and policies to meet patient need.
Other
You will be required to work at other premises owned or associated toAffinity Care. This will be subject to reasonable request in terms of travelcompared your routine site of work. You may also be asked from time to time tobe flexible in your working hours as per the needs of the practice.
You will be required to:
Give good and regular attendance.
Maintain a tidy and organised work area.
Any other duty as requested, including covering for absent colleagues.
Person Specification
Qualifications
Essential
- Willingness to undertake appropriate training
- required for the role
- Willingness to undertake further education/training
- NVQ Level 2/3 or QCF Diploma Level 2 or 3 health care
- GCSE Grade A-C English and mathematics
Essential
- Performing Phlebotomy in Primary Care
- Experience in NHS or GP surgery
- Experience of dealing with the public/patients
- Competency in venapuncture and BP
- Dressings / wound care / suture and staple removal
Essential
- Demonstrates a basic understanding of the needs of the patient and the role of the HCA
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to communicate effectively
- Ability to deal tactfully and empathetically with distressed or anxious patients
- Ability to work within a team and on own
- Ability to work to scheduled timelines
- Be able to prioritise own workload
- Ability to handle simple medical equipment e.g. ECG machine, spirometry
- Competent in basic health care assistant duties
- Computer & IT skills
- Able and willing to teach others
Qualifications
Essential
- Willingness to undertake appropriate training
- required for the role
- Willingness to undertake further education/training
- NVQ Level 2/3 or QCF Diploma Level 2 or 3 health care
- GCSE Grade A-C English and mathematics
Essential
- Performing Phlebotomy in Primary Care
- Experience in NHS or GP surgery
- Experience of dealing with the public/patients
- Competency in venapuncture and BP
- Dressings / wound care / suture and staple removal
Essential
- Demonstrates a basic understanding of the needs of the patient and the role of the HCA
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to communicate effectively
- Ability to deal tactfully and empathetically with distressed or anxious patients
- Ability to work within a team and on own
- Ability to work to scheduled timelines
- Be able to prioritise own workload
- Ability to handle simple medical equipment e.g. ECG machine, spirometry
- Competent in basic health care assistant duties
- Computer & IT skills
- Able and willing to teach others
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Affinity Care
Address
Shipley Health Centre
Alexandra Road
Shipley
West Yorkshire
BD18 3EG
Employer's website
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Possible interview questions for this job
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Useful skills for a Health Care Assistant:
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To work as a Health Care Assistant (HCA) in the UK, you will need a variety of skills and qualities to provide effective care and support to patients. Here are some essential skills and qualifications:
1. Communication Skills: Ability to communicate clearly and empathetically with patients, their families, and other healthcare professionals.
2. Interpersonal Skills: Building rapport with patients and providing emotional support is crucial.
3. Compassion and Empathy: Understanding the feelings and experiences of patients to provide the best possible care.
4. Physical Stamina and Strength: The role may involve lifting and moving patients, as well as being on your feet for long periods.
5. Teamwork: Collaborating with other healthcare professionals to deliver coordinated care.
6. Patience and Resilience: Caring for patients, especially those with complex needs, can be challenging, so patience is essential.
7. Attention to Detail: Noticing changes in a patient's condition and following care plans accurately.
8. Basic IT Skills: Many healthcare environments use electronic patient records, so familiarity with computers is beneficial.
9. Organizational Skills: Managing your time and priorities effectively to ensure that all patient needs are met.
10. Understanding of Health and Safety Regulations: Knowledge of infection control, safeguarding, and maintaining a safe environment for both patients and staff.
11. Basic Clinical Skills: Depending on the setting, you may need skills such as taking vital signs (temperature, pulse, blood pressure), assisting with personal care, and understanding basic medical terminology.
Qualifications
While formal qualifications are not always required to become an HCA, some employers may prefer candidates with:
- Relevant Experience: Experience in care settings, either paid or voluntary, is highly valued.
- NVQs or Diplomas: Qualifications in Health and Social Care, such as an NVQ Level 2 or 3, can enhance your employability.
- Basic First Aid Certification: Having this certification can be beneficial.
Additional Training
Many employers offer on-the-job training, and you may also be expected to complete mandatory training courses, such as:
- Manual handling
- Health and safety
- Safeguarding vulnerable adults and children
- Infection prevention and control
inShipley
53.835899353027344 -1.7769800424575806 Shipley, Yorkshire, United Kingdom 
Locations are approximate.
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