Receptionist inLondon inLondon PUBLISHED 23 JUL 2024

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.
We are looking for a responsible, enthusiastic, flexible and self motivated individual to work as part of the appointment booking & reception team in this busy Imaging department.

Duties will include helping patients feel welcomed to the Imaging department and making appointments for a range of imaging examinations predominantly for patients undergoing tests for Cancer diagnosis. You will be dealing with a variety of telephone queries and will be ensuring effective communications are maintained not only within the department but to service users internal and external to the Trust.

This is a demanding role which will give the successful candidate an opportunity to develop their organisational skills.

Successful applicants must have:-

  • Good keyboard skills and IT literate.
  • Previous experience of working with the public
  • Good customer care skills
  • Excellent communication skills.
  • Ability to work as part of a team.
  • Flexibility and self-motivation
  • Experience of booking appointments

37.5 hours a week, routine working hours: 7.5 hours between 08:00 – 20:00 Mon-Fri and 09:00 – 17:00 weekends.

If a high number of applications have been received before the closing date, we may close the application process early.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites:  

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.

For further details / informal visits contact: Name: Henna Naz Begum Job title: Imaging Admin Supervisor Email address:
We are looking for a responsible, enthusiastic, flexible and self motivated individual to work as part of the appointment booking & reception team in this busy Imaging department.

Duties will include helping patients feel welcomed to the Imaging department and making appointments for a range of imaging examinations predominantly for patients undergoing tests for Cancer diagnosis. You will be dealing with a variety of telephone queries and will be ensuring effective communications are maintained not only within the department but to service users internal and external to the Trust.

This is a demanding role which will give the successful candidate an opportunity to develop their organisational skills.

Successful applicants must have:-

  • Good keyboard skills and IT literate.
  • Previous experience of working with the public
  • Good customer care skills
  • Excellent communication skills.
  • Ability to work as part of a team.
  • Flexibility and self-motivation
  • Experience of booking appointments

37.5 hours a week, routine working hours: 7.5 hours between 08:00 – 20:00 Mon-Fri and 09:00 – 17:00 weekends.

If a high number of applications have been received before the closing date, we may close the application process early.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.

For further details / informal visits contact: Name: Henna Naz Begum Job title: Imaging Admin Supervisor Email address:


Locations are approximate. Learn more