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Willingness to work full shift patterns; including share of weekends and bank holidays.
Job OverviewThe Neonatal Unit is looking for an enthusiastic individual to join the team as a Support Worker.
We are a level 2 Neonatal Unit consisting of 17 cots and we care for babies who are born preterm or require additional support after birth.
This is a non-patient facing role and as a Support Worker on the Neonatal Unit, you will work as part of a multidisciplinary team and under the supervision of the senior nursing team to carry out duties supporting all staff to be able to care for babies and their families.
Main duties of the job
To work under the supervision of the senior nursing team to carry out duties supporting all staff in the care of the babies and their families.
Working for our organisation
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.
Detailed Job Description And Main Responsibilities
For full details regarding the main duties of the job, please see attached Job Description and Person Specification for more information.
Some Of The Key Responsibilities Will Be
- Ensure ward facilities and equipment are tidy, clean and available for use for children, parents and staff.
- Clean cots, incubators, and nurseries as required.
- To assist families resident in family rooms as requested by nursing staff.
- Report anything observed which causes concern.
- Help to maintain security and safety on the unit.
- Answer the reception phone and entrance door buzzer when necessary.
- To maintain confidentiality of information regarding patients and their families at all times.
- To be aware of Children’s safeguarding procedures and report any concerns to the nurse in charge.
Education
Essential criteria
- GCSE Maths and English Grade C/4 or above or equivalent
- Basic computer skills
Skills & Experience
Essential criteria
- Previous experience of dealing with the general public
- Ability to communicate clearly
- Ability to follow clear instructions and feedback from staff
- Ability to work with organise own time and work with minimal supervision
- Previous experience working in a Neonatal Unit or hospital environment
- Knowledge of infection control principles
Essential criteria
- Willingness to work full shift patterns; including share of weekends and bank holidays
- Must be UK based with right to work in the UK
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .
Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .
Apply online now
Job Overview
The Neonatal Unit is looking for an enthusiastic individual to join the team as a Support Worker.
We are a level 2 Neonatal Unit consisting of 17 cots and we care for babies who are born preterm or require additional support after birth.
This is a non-patient facing role and as a Support Worker on the Neonatal Unit, you will work as part of a multidisciplinary team and under the supervision of the senior nursing team to carry out duties supporting all staff to be able to care for babies and their families.
Main duties of the job
To work under the supervision of the senior nursing team to carry out duties supporting all staff in the care of the babies and their families.
Working for our organisation
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.
Detailed Job Description And Main Responsibilities
For full details regarding the main duties of the job, please see attached Job Description and Person Specification for more information.
Some Of The Key Responsibilities Will Be
Education
Essential criteria
Skills & Experience
Essential criteria
Essential criteria
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .
Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .
Apply online now
The Neonatal Unit is looking for an enthusiastic individual to join the team as a Support Worker.
We are a level 2 Neonatal Unit consisting of 17 cots and we care for babies who are born preterm or require additional support after birth.
This is a non-patient facing role and as a Support Worker on the Neonatal Unit, you will work as part of a multidisciplinary team and under the supervision of the senior nursing team to carry out duties supporting all staff to be able to care for babies and their families.
Main duties of the job
To work under the supervision of the senior nursing team to carry out duties supporting all staff in the care of the babies and their families.
Working for our organisation
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.
Detailed Job Description And Main Responsibilities
For full details regarding the main duties of the job, please see attached Job Description and Person Specification for more information.
Some Of The Key Responsibilities Will Be
- Ensure ward facilities and equipment are tidy, clean and available for use for children, parents and staff.
- Clean cots, incubators, and nurseries as required.
- To assist families resident in family rooms as requested by nursing staff.
- Report anything observed which causes concern.
- Help to maintain security and safety on the unit.
- Answer the reception phone and entrance door buzzer when necessary.
- To maintain confidentiality of information regarding patients and their families at all times.
- To be aware of Children’s safeguarding procedures and report any concerns to the nurse in charge.
Education
Essential criteria
- GCSE Maths and English Grade C/4 or above or equivalent
- Basic computer skills
Skills & Experience
Essential criteria
- Previous experience of dealing with the general public
- Ability to communicate clearly
- Ability to follow clear instructions and feedback from staff
- Ability to work with organise own time and work with minimal supervision
- Previous experience working in a Neonatal Unit or hospital environment
- Knowledge of infection control principles
Essential criteria
- Willingness to work full shift patterns; including share of weekends and bank holidays
- Must be UK based with right to work in the UK
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .
Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .
Apply online now
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Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
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