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Job Responsibilities:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- Ensure total familiarity with the computerised appointments system.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment, but who need urgent consultation, are seen in a logical and non-disruptive manner.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Ensure that all new patients are registered onto the computer system promptly and accurately.
- Ensure familiarity with the procedures for management of the computerised and written patient records, entering patient information on to the computer as required.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Prepare all paperwork necessary for surgeries and clinics.
- Ensure adherence to all relevant procedures and policies.
- Provide additional cover for holidays and sickness and have flexibility with rota arrangements.
The Lydney Practice (part of GDOC Ltd) have a vacancy, for a part-time Receptionist to join our friendly and experienced reception team.
As well as our large Practice team at Lydney, consisting of 5 established GPs, nursing team, dispensary team, pharmacist, pharmacy technician, ANP, GPA, care-co-ordinator and admin team.
You will form part of this existing team, working together to maintain a high quality reception service.
We are looking for a flexible team member who can cover receptionist 15 hours - Monday & Tuesday Mornings & 7 hours on Friday ideally.
NHS pension scheme
Closing date: 26th September
Candidates should have excellent customer service skills and experience of working with computers. This is a very busy environment where teamwork, multi-tasking, flexibility and attention to detail are essential. We are a friendly supportive team and full training will be given to the successful applicant.
Job Responsibilities:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- Ensure total familiarity with the computerised appointments system.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment, but who need urgent consultation, are seen in a logical and non-disruptive manner.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Ensure that all new patients are registered onto the computer system promptly and accurately.
- Ensure familiarity with the procedures for management of the computerised and written patient records, entering patient information on to the computer as required.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Prepare all paperwork necessary for surgeries and clinics.
- Ensure adherence to all relevant procedures and policies.
- Provide additional cover for holidays and sickness and have flexibility with rota arrangements.
The Lydney Practice (part of GDOC Ltd) have a vacancy, for a part-time Receptionist to join our friendly and experienced reception team.
As well as our large Practice team at Lydney, consisting of 5 established GPs, nursing team, dispensary team, pharmacist, pharmacy technician, ANP, GPA, care-co-ordinator and admin team.
You will form part of this existing team, working together to maintain a high quality reception service.
We are looking for a flexible team member who can cover receptionist 15 hours - Monday & Tuesday Mornings & 7 hours on Friday ideally.
NHS pension scheme
Closing date: 26th September
Candidates should have excellent customer service skills and experience of working with computers. This is a very busy environment where teamwork, multi-tasking, flexibility and attention to detail are essential. We are a friendly supportive team and full training will be given to the successful applicant.
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